Club Factory — they do not refund my money in my bank account they buy another item why I just want my money in my account

Address:

type-2 79 andudeep colony, Chittorgarh, Rajasthan, 323307

They do not refund my money in my bank account 16 USD they said buy another item but doesnt give money in my bank why they cheated me by sending a old used denim with larger size they are cheaters.

i was shoped a denim jacket of medium size they send mai a old dirty with a XL size almost 10 days late by the time they said to be deliverd. they are cheaters and they never give back money in accunt they looted my about 25 USD.