[Resolved] Club Factory — to return the item due to poor quality | |||
Dear club factory, i bought 07 products on march 11, 2018 with order number so15046753 with. I received the products on march 23, 2018 with tracking number[protected]. Actually, one of the items, the bag item number f30-04-12 xxx00668854n did not match to original pictures and to me also. I paid this products by online payment methods through my credit card. So i kindly request to you take back the product and refund my money through original payment methods or any payment methods as soon as possible. Was this information helpful? | |||
May 3, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 25, 2018 Club Factory Customer Care's response Dear, here is the return address: CLUBFACTORY INDIA PVT LTD (Return Center) G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301 According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay. So please send your items via the courier to us and we will refund the amount after receiving within 7-15 days. Please try to re-star us for 5. Thank you. | |||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Tracking number[protected]
Please look into this matter and deliver my order ASAP