[Resolved] Club Factory — two items are missing

Roma bormedhi

from Imphal, Manipur

Address:

781001

A part of my order is missing... I have ordered 6 items but i received only 4 items.. I was about to receive it by 22th of feb and till now i didn't receive now it is 10th march but still i didn't receive... My order number is so13388302.. Please look into the matter and send me my products or else do refund my money... Please work it out.... Send me my order

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Apr 12, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

Club Factory Customer Care's response Dear, we are so sorry for this issue. The other two items in your order are all out of stock, though we have tried our best to restock them. Thus, we have to cancel the items for you. And the related refund has been done to your original payment method. Normally you will receive it in 8-20 days. Please pay attention to your account activities. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding.
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Comments

vinni nautiyal

from Delhi, Delhi

My name is Vinita Nautiyal.. My order no. Is so13788751...i have orderd 7 itms...bt I have not riched any item... My all items r cancled...bt u have not refund my money... Plzzz refund my 1900 something... I m waiting so long time... Pllzzz pllzzz give my money..my contect no. Is [protected]