[Resolved] Club Factory — two items of orders are missing
T
Thea
Sir/mam,
I ordered 14 dresses for women and kids last january 30, the delivery came today but i only received 12 items. Two of my orders are missing. My order no. Is so13217220. The missing items is sweet shoulder petals wedding dress and short sleeved chiffon long dress. I paid you right for my orders. So you should ship us the right parcel too. Please do something about it. Thank you and waiting for your kindly response.
Was this information helpful?
No (0)
Yes (0)
Feb 20, 2018
Complaint marked as Resolved
I contacted your company through FB Messenger. And you response immediately to solve my issue. Keeping connected with your staff help me a lot. And of course patience and understanding made us solve every issue.
Club Factory customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment