Club Factory — unable to retrieve refund money

Address:87/1323A Engineers Colony, opp Prathibha school, Kurnool., Kurnool, Andhra Pradesh, 518002

I've booked a guest order with guest account no "guest_11eac437-df08-4031-b63b-5ed73da09ed4". Because of poor quality of product i returned the product and they mailed saying the refund was done and i can withdraw my money from club factory app. Now i tried to see my refund amount, there is no amount and saying it's not a guest order. If i check in my account after creating an account also there is no product in the order section. Please intervene and help me out in this regard.
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[Club Factory] Your package [protected] for SO[protected] has been delivered. But my package empty nd .. itna missing ... I am paid 348inR ... Plz refund my money plzz

I need invoice for claim warranty in mi service center oder no.. SO[protected] and club factory not give me any of reply of my mails for invoice
I order trigger in 1 ruppe deal and my order is completed and the orde is shipped but i didn't get my order yet and in my club factory id it shows that it is delivered
I ordered the product (no SO[protected] since 1st November 2019 and until now I haven't received it. Not only that I can't even track the shipment since it has been removed. The product was on sale. If the product is out of stock or not available, just cancel the order instead of making us wait for so long. Pathetic!
I had placed the order on 29th October. My order no is so[protected]. When I try to track my order it's continuously showing pick up rescheduled for the next day. It is almost 30 days now and u still haven't received my order. Either please let me know when will I receive my order. Or refund my money. Waiting for a positive response.
I order headphones of song but they delivered wrong product worst 😫 experience..0...dnt buy any product

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