[Resolved] Club Factory — unable to return product | |
My order no. So[protected] has been delivered but i want to return the product but it's still not showing in my account that its delivered. I want refund. Club factory is the worst app. Pls don't buy from there. Its still showing unpaid. I have also called the service many times but of no use. Is there any way i could get my money back? Any way to resolve this issue? Was this information helpful? | |
Oct 6, 2019 Complaint marked as Resolved Verified Support Sep 03, 2019 Club Factory Customer Care's response Dear, we have updated for you, now you can apply for return.
| |
 2 Comments | |
Comments
I ordered set of 02 wedding rings (Version Ziricon Royal Couple Rings) vide order Number SO[protected] on club factory but on recieving i got only 01 female ring. There is missing male ring. Request send again missing (Male) ring otherwise refund the amount please.
![]()
Reply
I placed my order by mistake please do a favour and cancel the order, thanks.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information