[Resolved] Club Factory — wallet quality not good

mythili priyanga

from Bengaluru, Karnataka

Address:

560045

Hi,
I want to return one of the wallet i ordered through club factory. I am not convinced with the quality of the product.
Reason for return: the quality of the product is not good. It is not properly manufactured at one end of the wallet.
Kindly let me know the procedure to return the product.

Order no: so17795347
Date of delivery: 3 may 2018
Place: bangalore

Thanks,
Mythili.

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Jun 14, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Club Factory Customer Care's response Dear, really sorry for the quality issue. I will issue a complaint to our product department for you.

Please courier it to the following return address:
Return Address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301

According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay.

The refund will be issued to your original payment method in 8-20 working days from the day we receive your package. Thanks again for shopping with Club Factory.

After the problem is solved, please give us a 5-star comment here. Thanks for your support.