[Resolved]  Club Factory — what happened my order product

Address:600011

Club factory
I mary from india
I had ordered on abt 30th may, order was successfulky placed. After somefdays when i opened app, it said ur order has been cancelles and refund has been approved but till now i got nothing neither delivery not refund. Plz refund my amount or send my order. Order no - s[protected]
Refund id-sor[protected]
Either send me my delivery or refund my amount as soon as possible..
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Jul 9, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Jun 07, 2018
Updated by maryvatchala
Club Factory — what happened my order product

1 Review
Ma maryvatchala on Jun 7, 2018 Mark as Resolved

Club Factory
i mary from india
I had ordered on abt 30th may, order was successfulky placed. After somefdays when i opened app, it said ur order has been cancelles and refund has been approved but till now i got nothing neither delivery not refund. Plz refund my amount or send my order. Order no - S[protected]
Refund id-sor[protected]
Either send me my delivery or refund my amount as soon as possible..
Verified Support
Jun 07, 2018
Club Factory Customer Care's response
Dear,
Your order SO24226112 was not cancelled, but has been shipped and arrived in India by Xressbees: [protected]. You will receive it within 4-6 days.
So from where did you see t hat your order was cancelled?
Please try to re-star us for 5. Thank you.
Complaint comments 

Comments

I orderd one bangle and earings, bangle is damaged and ear rings are not as like shown in the picture and even quality is very much poor
Already My Oder Raise 30 May 2018 But Stok not Received And Payment Advans Paid So Please Chek Screenshot Attachment

Already My Oder not Received and payment advance paid So please This Case Urgent Help Me ... ORDER NUMBER: SO24356074
Dilevery dilay
Md Shahrukh Aligarian's reply, Jun 3, 2018
My order is diley

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