Club Factory — women shoes

Address:

395004

Dear sir,
I bought wonmans shoes at club factory,
[club factory] we're sorry but while processing your order so36392483, some items are no longer available. A refund of inr 821.3814 has been issued to your account balance or original payment method. If it is refunded to your balance, you may withdraw your balance in club factory app. Also, to compensate

Your loss, we've put a rs.30 coupon in your account.
Now i can't open my account
How can i refund my money?
I can't contect with any person

My contact number is [protected]