[Resolved]  Club Factory — worst shopping experience

This has certainly been my worst online shopping experience ever !!
Order details are SO96482734! The products were of the cheapest quality one would find..its been a week i have asked for return but nobody has turned up yet to pick up the return! N they say i have rescheduled the pick up which is just a LIE!!! Fact is club factory is selling fake products n their logistics team is even more useless! I have been calling everyday to solve this issue but the customer support is just of no use as they do nothing but say sorry! I want my refund at the earliest!!!