Club Factory — wrong item delivered and refund is zero

Address:	Gita engineering college, Gita engineering college, Khordha, Odisha, 752054
Website:	Club factory

They delivered me different item that I didn't order.
Then I applied for return of the wrong item. It got approval from seller himself.
I returned the product and the seller rejected and gave me no refund saying that it was broken and uploaded photos which shows literally zero breakage.
The customer care is taking forever to solve the problem.
Why would someone break a wrong item.. it's totally fraud. 1st of all them sending wrong item is fraud by all means . I didn't pay for the item that I received. I need monetary and mental compensation for this.