[Resolved]  Club Factory — wrong item delivered

My order no is SO15493362. On 3th april 2018 I received a package from club factory, it has all my details but inside I found a blazer instead of 22 items. I am continuously chatting with customer care and every time there is a new person and I have to repeat the same story. Some are so annoying they are giving me courier service number . Its not courier fault, they delivered it to right place, its your fault, you kept wrong item. plz do something resolve my issue asap
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May 7, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
Club Factory Customer Care's response
Dear, we are sorry for the trouble. Could you please kindly send us the photo of the wrong item sent to you? And we will check with our warehouse and solve the issue for you ASAP. And please try re-star 5. Thank you for your kind help.
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