[Resolved]  Club Factory — wrong order delivered and return of that is not processed

Awb no. [protected]
Date 4/1/2019
We had placed an order of 1266.99 wroth bedding spread instead received an handkerchief size material and ordered return of the product. The order for return was not processed for about 10 days, called customer care and they said to raise the fresh request for which there are no option available.
Now customer care not responding to our call.