Club Factory — wrong product delivered and refund

Address:	560001
Website:	Clubfactory.com

I had ordered a shirt on 01/Dec/2018 and the delivery day was by 27/Dec/2018 then suddenly on 10/Dec/2018 it was cancelled and the amount was refunded then I ordered the same product on 11/Dec/2018 and the product was reached me on 15/Dec/2018 it was really good, then I opened the package and see it the bad experience of my life the package was as if sumone has been used it and the wrong item the I am calling the customer service every second day I'm not getting a right reply or support from the "CLUB FACTORY"
@BAD SERVICE
@BAD QUALITY
@WORST PACKING
@NEVER BUY GOODS FROM CLUB FACTORY
@RANVEER SING YOUR LOSING YOU NAME
Order number- SO74777662
Tracking number-[protected]