[Resolved]  Club Factory — yet not received my order

Address:Pune, Maharashtra

It is like 20days from now that i have yet not received my order.
For the first time i have seen such pathetic service from any online shopping portal.
When i call the delivery boy, he told that the order is misplaced/lost. When i call customer care they listen to the problem then keep the call on hold. If this kind of service they want to provide then why the hell they have opened the website
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Jun 6, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
May 05, 2018
Club Factory Customer Care's response
Dear,
So sorry for the inconvenience,  we can’t find your order,  could you tell me your order number? So that we can help you as soon as possible. Please try re-star 5. Thanks.
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