[Resolved]  Club Factory — you have refused my order (so[protected] that i mailed by myself. please help

Address:Kharpora, Bandipora near 14RR camp, Bandipora, Jammu and Kashmir, 193502

I received a faulty product for my order id so95834352. Then i applied for return and reverse pickup was not available then i mailed by myself but your warehouse refused the return. Clarify the refuse reason to me and arrange a reverse pickup option to me within srinagar jandk and also reimburse me the postage charges and the cost of my ordered product. Thanks in advance.
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May 22, 2019
Complaint marked as Resolved 
Verified Support
Apr 15, 2019
Club Factory Customer Care's response
Dear, rvp in your area is not available thus you can only mail by yourself. As per warehouse refusal, we have shared feedback to the warehouse.
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