Club Group Of Hotels — fraud booking

Address:

Cuttack, Odisha, 753014

Hello
My name is m. Mithun
I plan a trip to goa with my 6 friends on 09.08.2019 to 11.08.2019. Fraud no-01
While i search hotels for goa in (Agoda.com) suddenly i received a sms on my mobile "you have spent rs 31716.32 on agoda.com i don't understand whats wrong. I call agoda for details after a long wait 1 of agoda agent received my call and reply sir the booking is confirm and its a non refundable booking. My only mistake is i saved my credit card details on agoda. Because i am regular traveller and always booked through agoda.com. Rs 31716.32 the amount is out of my budget. After many request for refund agoda nothing to do for me anything. Fraud no-02 the hotel name is (La vie wood resort)
"near mirabai restaurant, kobra waddo goa india 403515"
We are travelling from bhubaneswar to mumbai - goa. Whatever we decided to stay in the booked hotel la vie. We are 7 persons booked 4 rooms for 2 nights. I call the hotel and asking for early checkin. Because our flight land in goa 3.30 am in morning. And 1.5 hour to hotel so i request for early checkin. The hotel staff reply its depend on availability because our check in time after 12pm. On the date 09.08.2019 time 6am we reached the hotel and asking for our booking. Then we all surprised to listen the hotel receptionist word (No stags allowed) in this hotel, they say it's our hotel policy. Sorry to say but i use google for know the meaning of (No stags allowed) i stay more then 100 times in hotel both india and international, nothing to listen this type of policy. No value for request, we are all in goa for first time at 6am morning the hotel not allowed us for check in. I call agoda and described the whole matter and asking for other hotel because the amount rs 31716.32 is very big for us but no value for our request. Our trip is ended before start. After a long journey we are all feel like street dogs. I expected for my refund.

Thank you
M. Mithun
[protected]
[protected]@live.in