Club Group Of Hotels — Not cancelling my membership | |||||
I had attended the promotion drive of CGH held on 29th December 2015 at Pacific Mall, Anand Vihar, New Delhi. There I had purchased 5 year membership (that they called Vacation Ownership) by paying Rs.55000 via my Credit Card. In process to convert the amount into 12 months EMIs my bank is charging me interest for Rs.5233. I too like to share that the interest rate of Rs.5233 that bank is charging is forfeited by CGH to me via cheque. I requested to cancel my membership on 30th December 2016 by writing mail to them on [protected]@gmail.com, while I was ready to surrender the CGH cheque that they gave me to pay the interest. As per contract if i ask them to cancel my membership within the 7 days of purchase then they will charge Rs.15000 (as processing fee) and rest they will refund me, but after 2 months of follow-ups to get this cancellation done they today (2nd March 2016) denied to do so. Request you to please help me in getting this cancellation done and get my refunded money back. Regards, Saurabh Kanojia +91 - [protected] Was this information helpful? | |||||
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Club Group Of Hotels customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hello,
There is FIR filed in Noida SP office sector 6 against 'Club Group of Hotels'. Please give your complaint in written with all payment proof and membership documents in SP office noida.
alternately you can mail at [protected]@noidapolice.com
contact person: Rakesh Sharma: [protected], [protected]
Pass on this message to others who and all are victimized by CGH.
There is FIR filed in Noida SP office sector 6 against 'Club Group of Hotels'. Please give your complaint in written with all payment proof and membership documents in SP office noida.
alternately you can mail at [protected]@noidapolice.com
contact person: Rakesh Sharma: [protected], [protected]
Pass on this message to others who and all are victimized by CGH.
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+91 59 4725 3234
+91 59 4725 3233
+91 59 4725 3232
Ramnagar, Nainital, Uttarakhand, India - 244715
1. One of their representative would meet you in malls or shopping complex and ask you to fill a small form (small form are easy to be filled by people) by your name and contact number
2. Next day you will get a call of getting selected for a free stay of 3N/4D as their promotional drive and to collect the tickets you need to reach with your partner (spouse) to their place
3. Their they will introduce you with exclusive offer of around 30 days stay in 5star hotel that can be get in 5 Year / 10 year membership for 55000 to 1 lakh respectively
4. As they show you the value of your money that you pay them today to what you pay to 5star hotel at the time your travel. If you ask them to give time to think on it and come afterwards then they will say it is valid till today
5.You will find your self lucky to get such offer as it is not common and trust them to pay (their you get trap)
In my case they agreed to refund my money back after cutting 15000 but after 7 months they refund after cutting 25000 i.e. to after hell lot of followups. We are planning to file legal complain so that they donot do the same with other people
Saurabh Kanojia
[protected]