Club Jiva — Cancellation of membership / Refund of amount

Address:

Mumbai

To,
The Managing Director,
M/s Holiday Kart Private Limited,
54/Level-1’Deewan Centre, S.V. Road, Jogeshwari(w)
Mumbai-400102, Maharastra, India.

Dear Sir,

It is humbly submitted that I along with my wife met with your promoter / representative named as Ms. Soni Biswas at Goa on 25.12.2020, who verbally convinced me for taking membership of “Club Jiva” run by your company i.e. HKPL, registered office is at 54/Level-1’Deewan Centre, S.V. Road, Jogeshwari(w), Mumbai and also assured that several attractive services and superb facilities and comfortable accommodation will be provided by club jiva and club jiva have tie-up with several Five star hotels all over the India and abroad. They also assured us that if in case we find anything unsatisfactory the money which has been held of an amount of Rs 68000./- by club jiva will be refunded within seven working days. Getting convinced with such attractive scheme I signed the agreement and at that time of the signing of the agreement the network of my mobile was not available thus I was not able to cross checked the aforementioned statements stated by your representative and status of Club Jiva . The time which they gave me to become member was too short to go for any such an inquiry / cross check regarding the services as they said that period of just an hour was the only time I could avail those services within the discount offer so I was badly confused about the decision and getting falsely convinced I signed the agreement. When I came back to our hotel and searched it on net as well as I made proper inquiry in the above mentioned points about the Club Jiva as told by the promoter/ representative of your company, everything was found to be fake and totally false as the Manager of the some renowned hotels bluntly denied of any such tie-ups and they are totally unaware of the name of Club Jiva. It was big shock for me and my family and the amount which has been held up by your company in the name of Club Jiva should be immediately returned back in the same account from where it has been held up.

The TXN ID no. is f51eab7682c0aaf5c00 Dated 25.12.2020 at 12:51
Amount paid:Rs.68000/-
Through : SBI Credit Card
Membership No. (Tentative)-CJ/GA/2520/1001

I have already informed regarding cancellation of membership of Club Jiva by an e-mail on 26.12.2020 within time, but till date nothing has been done.

Therefore it is requested to kindly refund the said amount without any further delay.

Mayank