[Resolved]  Club Jiva — Hoax/ scam/ do not pay

Address:Mumbai City, Maharashtra, 400706
Website:www.clubjiva.in

I was on vacation in Goa with my wife recently. I was approached by an agent (Jan 8) from Club Jiva claiming to give away gift scratch cards on celebration of their 5th anniversary. Upon opening them, my wife got a card which assured her one of the four gifts, an iPad, an LED TV, 10k in cash or a paid vacation. All we had to do was to attend a 1 hour orientation session at La Calypso Hotel, Baga. Upon being relentlessly pursued by the agent, we agreed to visit the hotel. After we reached the hotel (Jan 9), we were introduced to Mr. Vishnu who did all small talk for over an hour about his favourite movies, tourism in Goa, Nightlife etc. After that he tried to sell us the Club Jiva membership which would entitle us to chep accommodation in 5-Star properties across the world. To my surprise, they had listed all major brand names like Hilton, Sheraton, Starwood, Marriott, Wyndham to name a few. The offer was also too good to believe. Just to let you know, they ensure you have a Master/ Visa Credit Card before starting the hardsell. They claimed that it is in partnership with these premium brands. He, along with his so called superior (Amrita/ Ashwini) tried to sell me a package for 25 years membership for Rs.140, 000/-. I politely declined and the manager got restless, then she tried to sell a lesser package for 10 years which cost about 66, 000/-. I still declined since it was too good to believe and I had never heard of Club Jiva before. Well, honestly, we were in it just for the guaranteed prize. After several failed attempts, we walked out with a coupon stating that we can redeem a 5N/6D stay in any of their properties across India. Now, that I am looking up on the Internet and see so many complaints, I am glad we did not make the impulsive decision and took caution to all these lucrative scams. A word of caution, please keep away from CLUB JIVA. Notify your local police about such scams and these people should be held accountable for the money they have looted off from naive people. Additionally, brand names such as Hilton, Sheraton, Marriott, Wyndham, Starwood, Visa, Mastercard should sue these guys for defamation and misconduct.
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Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2016
Club Jiva Customer Care's response
Dear Sir/Madam We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to ClubJiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details. We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details. Warm Regards Team Club Jiva
Complaint comments 

Comments

Same story here also in Goa. In this free holiday package already it is mentioned that minimum 500rs/night/person will be charged as amenities charge. this is for couple only. That means they will take minimum of 1000rs/day in the name of those xyz chrge. don't know about maximum. if they are offering free holiday package then why they are charging 1000rs/night. They should provide everything under this package in free(whatever they can) and ask us to arrange rest of the things either from outside or from them. That should not be mandatory to pay atleast 1000 rs/night to opt this free holiday package.

Thanks,

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