[Resolved] Club Jiva — membership complaint

vishal_mittal64

from Gharaunda, Haryana

Address:

Pune, Maharashtra

You are very lucky and got escaped with small amount. I am stuck with them too and have written many mails but no satisfactory answered is given. What they promised is all false. They are big cheat. I had asked them for government agency for lodging complaint, but they have stopped replying. In fact they are refusing that they have not made any promise. To us they said they have 33 resort of their own and are completely free but now they refused that they never said anything like that. They are not accepting look in period statement also. They also said that a blue member had to inform 15 days only in advance but now they are not even talking about that. I will be on this site if any legal action against such cheater, I will also join you. Presently just plan to put it on different web sites so that they don't cheat others.

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Complaint marked as Resolved

Verified Support

Oct 26, 2015

Club Jiva Customer Care's response The refund towards your membership is approved as per cancellation terms and conditions. We have notified you regarding the same via email. We request you to update your comments and mark the complaint as resolved.

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Comments

sbsharma35

from Ahmedabad, Gujarat

Hi Vishal,

I was cheated by these ****ing ****les. They are the best liers in the world might be.. same excuse of silver jubilee celebration to attract GOA visitors...I have bought a package of 55k for 5 years... and paid 25k deposit and 7 EMIs till now... At the time of presentation they showed brochure of several big hotels like Ratan Haveli, Hotel Auli, Shimla, Kerala, Rajasthan, Kashmir.. And said that these hotels are part of there membership. DAE membership will come free with Club Jiva... But, now came to know that they have only 7-8 properties and that too in Goa, Banglore and panchagani.. if we have to use any of the DAE hotels then have to pay the exchange fees.. this would comes out to be 150-250 USD. like I could have easily done the bookings myself in their 7 properties with not more than 10k for 5-7 days. But, now I have to pay them 55K + 12 EMIs of 2.5K + maintenance fees of 5K every year.. + utility charges of the hotels ie 500-1500 daily.. [censored]ing cheaters... These are biggest liers and will lodge a police complaint against these cheaters...

Sandeep