[Resolved] Club Jiva — membership refund

sanatkumar joshi

from Ahmedabad, Gujarat

Website:

www.clubjiva.com

Dear team,

I have enrolled in your 5 years of membership plan dated 27/03/2018. I have also received call from your company side dated 04/04/2018. Till date i have not received any hard kit or any support call from your side.

Right now i am not able to continue this membership due to my worst financial situation as well as huge medical emergency. I have also tried to call on call centre but they told me that refund is not possible while i have utilised 3 night from your side you can deduct this money from refund amount and kindly cancel my membership and refund my money as soon as possible otherwise i need to take support from consumer court.

My details are given as below.

Name: sanatkumar maganlala joshi
Contract number: cj/pr/r/1758
Mo no: [protected]/[protected]
Mail: [protected]@gmail.com

Hope for your positive response.

Regards,
Sanatkumar joshi.

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May 15, 2018

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Club Jiva Customer Care's response Dear Sir/Madam,

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva