[Resolved]  Club Jiva — Misspelling Fraud and Mental Harassment

Address:Meerut, Uttar Pradesh, 250001
Website:Club jiva Holiday Kart pvt ltd

Very sorry to say no call came from joydeep you can check it out my mobile no call from Mumbai only one call came i .e. on 17th after that he said I am going to connect them again but no call from his side till now and even my wife talked to Neerav yesterday morning and he also told us that he is going to call by 11am yesterday but no call from his side also. Such a responsible person are they that they can't give a single call or they are busy in making a fool of others if they can't stuck on their commitment now then how can I trust them or your co for next 5yrs. Please refund the money at the earliest as being told by Mr Ajay.

Thanks and Regards

Sent from my Samsung Galaxy smartphone.


-------- Original message --------
From: Support - Club Jiva
Date: 20/08/2016 12:21 p.m. (GMT+05:30)
To: "rajesh.arora100"
Cc: [protected]@icicibank.com
Subject: RE: Complaint, Misselling, Misbehaviour and Refund of Money

Dear Sir,

Greetings From Club Jiva!!!

We would like to inform you that Mr. Jaideep Shetty was trying to contact you, and you did not respond to his call, Please speak to our Senior Ms Meena Sharma who is a decision maker and will surely have a solution for your problem.


Thanks & Regards,

Support Team
Club Jiva
For any membership related feedback, holiday booking or inquiry please call us on [protected]/[protected], For booking you can also email us at [protected]@clubjiva.in;
Our working hours: Monday to Friday (10.30 am to 5.00 pm) and on Saturday's (10.30am to 2.00pm)
(Office will be closed on Sunday and National Holidays) For more information visit our website : www.clubjiva.in

Disclaimer for Email:
Please consider the environment before printing this email, print this email unless you really need to!! GO GREEN!!

CONFIDENTIAL NOTICE:
This email message from CLUB JIVA or its associate company, including any attachments, is for the sole use of the intended recipient(s) and contains privileged and confidential information. Any unauthorized use, review, disclosure, copying or distribution is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.



-------- Original Message --------
Subject: RE: Complaint, Misselling, Misbehaviour and Refund of Money
From: "rajesh.arora100"
Date: Sat, August 20, 2016 8:25 am
To: Support - Club Jiva
Cc: "[protected]@icicibank.com"

But this was being told to me by Mr Ajay that if you don't like it all the money is going to be refunded now you see what lies he told to me he said just give me a call I am going to make your money refundable within 15days it means the people who are sitting there or your employees over there are not reliable or your co too is not reliable and further my no can't be so that it comes not reachable. Anyways I don't want to go into deep discussion I want my money back or else I will have to take support of consumer court. And moreover I am going to put all this discussion on your site so that other people should not get fooled.

Thanks and Regards

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: Support - Club Jiva
Date: 19/08/2016 5:52 p.m. (GMT+05:30)
To: rajesh arora
Cc: [protected]@icicibank.com
Subject: RE: Complaint, Misselling, Misbehaviour and Refund of Money

Dear Mr Arora,

Greeting From Club Jiva!!!

We would like to inform you that membership is non refundable. But there is always a solution for the problem.Jaideep tried to contact you but your no is not reachable. Please let us have a mutual solution
and help each other to sort out the issue.

Thanks & Regards,

Support Team
Club Jiva
For any membership related feedback, holiday booking or inquiry please call us on [protected]/[protected], For booking you can also email us at [protected]@clubjiva.in;
Our working hours: Monday to Friday (10.30 am to 5.00 pm) and on Saturday's (10.30am to 2.00pm)
(Office will be closed on Sunday and National Holidays) For more information visit our website : www.clubjiva.in

Disclaimer for Email:
Please consider the environment before printing this email, print this email unless you really need to!! GO GREEN!!

CONFIDENTIAL NOTICE:
This email message from CLUB JIVA or its associate company, including any attachments, is for the sole use of the intended recipient(s) and contains privileged and confidential information. Any unauthorized use, review, disclosure, copying or distribution is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.



-------- Original Message --------
Subject: Complaint, Misselling, Misbehaviour and Refund of Money
From: rajesh arora
Date: Fri, August 19, 2016 11:14 am
To: "[protected]@clubjiva.in"
Cc: "[protected]@icicibank.com"

Dear Sir,

I have taken a Club Jiva membership in mussorie from Mr Ajay and Mr Neerav and they explained every thing wrong and forced me take membership today and I took the same and after that I tried so many times to talk to them but they didn't turned up then I talked to your Mumbai team Mr.Joydeep Shetty on 17th Aug 2016 and he told me and I am going to arrange a concall with Ajay and Neerav and he arranged it but they talked very rudely and I disconnected the call then I again called to Mr Joydeep and told him that have you seen how they misbehaved and again he said that don't worry I am going to arrange concall with them to solve the matter but till now I have not recd. any call from them and I am trying their no but their nos are switched off and also told me that if you don't like it your money is going to be refunded, so you are requested to refund the money at the earliest.

Regards
Rajesh Arora
[protected]
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Jan 4, 2017
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2016
Club Jiva Customer Care's response
Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva
Complaint comments 

Comments

Why you are unable to conform my booking even after 20-25 days . How someone can plan their holiday if booking conformation require so much time .
Travelers have to do other tickets also flight etc .

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    +91 81 0878 5544
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    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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