Club Mahindra Holidays — Cancellation and thus refund of Club Mahindra Membership/No proper service


Dear Sir,

I wish to cancel my Club Mahindra Membership due the following reasons:-

1. I had taken Bliss Mahindra Club Membership for 10 years for our 3 family members.

2. Accordingly, we planned to go to Maldives for vacation but they informed us that the place is not vacant. Than we asked them for available date and do the booking. They informed us that we can do booking only for 2 members. I asked them why is it so.. as while taking the membership my son who is 20 years old was also sitting with us to discuss about it.

3. Then we planned to go to Andaman N Nicobar. Over there they we were providing us 3 star hotels which were cheaper. I asked them about it, that when they came to give us the presentation, they showed us all the five star hotels. But while booking they are informing us all the three star hotels.

4. Then that representative resereved the 5 star hotel for us but asked extra charges for extra bedding. I told them, if I have to pay extra than what’s the use of paying so much money to you. We can do booking as per our choices of hotel rather than asking for your hotels.

5. I than requested Mr. Sohail representative of Club Mahindra to stop my ECS (EMI) for further payment. Even I informed the customer care who called to me for payment but they ignored my messages and my EMI was deducted from bank.

6. Even I mailed the message on [protected] But I am getting reply that I am mailing them from unregistered mail ID. It’s such a fraud company that we are getting all their mails on the same mail ID and they are saying that the mail is coming from unregistered mail ID.

It is my sincere desire to surrender the Membership and get the refund in this respect. I also desire to resolve the matter amicably failing which I may decide my future course of action including legal recourse against the company in an appropriate forum.

Request your revert in the context.


Nitin Ghag
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    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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