Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
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1479
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
78
down
65

Phone:
Phone:
up
41
down
34

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1479
Pending
35
Resolved
1204
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (140)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — club mahindra holidays withdrawal of membership and refund to membership id- 2819314

 Prasad @1986 on Nov 12, 2018
Dear sir,

Mahindra holidays & resorts india ltd,

I had withdrawn my membership application under the clause
Part c, 8.1 of the agreement by e-mail to memberrelations and letter to Chennai office by courier on 22.05.2018 which was applied by me on 17.05.2018 by paying RS 199150/- by application no. Apr/2018/25yrs/219868.
Mail was acknowledged on 25.05.2018 and I was advised by Prashant baviskar sales representative club Mahindra Surat office to get membership id- for fast refund and I get call from customer service and get membershipI'd on 01.06.2018...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — after cancellation of membership, its more than 100 working days (around 5 months), still money is not returned back..

 marshal1985 on Nov 12, 2018
Hello everyone
I have taken the membership of club mahindra (membership with id 2820640) in may 2018.
After evaluating everything, i decided to cancel my membership within 10 days after its start, i have mailed and sent all the relevant documents for cancellation, they have agreed for cancellation of the membership and said within 90 working days my money will be refund... Refund process takes only 90 working days(as mentioned in brochure) but in my case it has been more than 100 working days.
I have called them a number of times on their customer care number. They asked to...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cheated by sales representative

 motilalmalesha on Nov 8, 2018
I have taken Club Mahindra Bliss scheme wherein you were represented by sales representative namely Mr. Richard Dsouza along with Mr. Amit (Full name not known).

I was given assurance that after I take the scheme I will receive following benefits:-
a. Food Vouchers (Rs 3, 000) to be received by courier which I received.
b. Amazon Vouchers (Rs 5, 000) however this was suppose to be personally delivered by him which I have not received till date.

I called Richard several times asking about the vouchers and he kept on saying that as soon as he will receive...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — withdrawal of membership 2806918

 Amol001 on Nov 8, 2018
I amol kumar call customer care for membership, they send rohit kumar for the mahindra membership on mar-18, he told me that if i will take franchise then down payment of membership is free. I agreed to take franchise in the name of my wife sandhya ghodkar. He took rs 150000/- cash from me. He told that next day you will get mail for your deposit as well as your membership as i not carry receipt book.
I received mail for membership but not received any mail for deposit of rs. 150000/-, i talked to customer care and told them everything. They connect with rohit and in conference call he accept...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — cheated us:no one is responding after receiving the money.

 Divya1904 on Nov 7, 2018
I have taken membership of club mahindra. However, after receiving some installments they stopped responding. They stopped taking our calls and on going to be their office they were not ready to listen. We then asked then to stop our membership and we want to discontinue. On sending repetative mails also they are not discontinuing our membership and every month the money is getting deducted. I badly regret taking this sceme. As a consumer, i felt cheated. I want my money to be refunded and i shall request everyone not to take this membership. It is nothing but a fraud.
Following are the names...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — surrender of club mahindra membership

 Dhruv R Trivedi on Nov 5, 2018
I want to cancel my club mahindra membership, i had send email regarding the subject on 29.10.2018, i had been informed by mail that i will be contacted in two days but there is no response from the company.
Marketing persons are making false statements to sell the membership, it shows how reliable company is? How one can relay upon such company? I want my membership cancelled and my hard earned money back. I have not availed any holidays yet....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Clubmahindra — poor service

 ram1946 on Nov 4, 2018
I am co applicant in clubmahindra bearing membership no:1482559. I find this companys service is very bad in all respects. When u send any mail to the member relations with any query and you get instant auto response in my case with reference no. 'mhril=[protected]' membership no>1482559.
After this nobody will bother since possibly illiterates are working in this company who think the query has been attended by the system auto acknowledgement.in my case the email query started on 16th oct 2018 and so far i have received a number of auto response bearing the number above. Wonder how such...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — cheated and looted by club mahindra

 ShivaniTrifaley on Nov 4, 2018
I have been a member of club mahindra since 2015 and it was through a common friend i got to know about their holidays and i decided to meet a person.
1. I was provided a wrong package meant only for senior citizens
2. I was told emi would be through checks and they kept deducting money from my sisters account
3. I tried to plan holidays with them by calling the same agent who had fixed my membership to guide me on how to do that and he never came back. I had to plan different for my parents.
4. I never used any of the services from club mahindra and i was still charged...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Club Mahindra Holidays — refund for withdraw membership due to commitment not fulfillment,

 lokesh.chandrakar@jshl.in on Nov 3, 2018
We have taken membership on behalf of offered & facilities commitment by presentation given by cm representative, but after deposit initial amount 36830/- they are not able to provide facilities as committed by them and not giving any response on my mail regarding withdraw membership and refund of paid amount but continuously mail receiving for further emi....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra holidays withdrawal of membership application form: jul/2018/25 yrs/221910

 priyanks.2311 on Nov 2, 2018
Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment rs 38, 840/- under above mentioned clause.

My maf number is 221910. (Refer copy enclosed)
The application was filled in by your sales rep mr. Shubham choudhary 1st nov 2018 at bangalore. The down payment amount of rs 38, 840/- was paid from my debit card on 1st nov 2018.
Please expunge all debit card details that you collected and any...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — payment not received

 Sushil Keswani on Nov 2, 2018
Subject: refund of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty) with interest.

Reference: member copy no. Apr/2018/25yrs/216292 & my letters dated[protected] and
[protected] sent to your mumbai office and chennai office by speed post.

With reference to above i would like to inform you that i had requested you to cancel my new membership application with immediate effect and refund the advance of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty) paid to you for the same. (Written application letters for cancellation reached...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — non refund of 10000 inr

 prerena dwivedi on Nov 1, 2018
I have submitted token amount of 10000 INR on 28.09.2018 after that i requested to cancel my membership and return my money agent is neither picking phone nor replying on SMS.How can any of your reputed brand agent can do some irrational behaviour.
Hoping for the favourable and fast response as it is more than 30 days gone.

Agent Sub ordinate name : Shiv
Agent Id:22933
Main Agent Number: [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — don't be their member

 Alka manral on Nov 1, 2018
My name is alka. My husband take their membership in july this year. From then till now we are not able to plan a single trip with them. Most of the rooms are not available and if rooms are available we are not eligible for that. None of their representatives help u. They always have an excuse. Now i want to cancel my membership till now i paid around 70000 and they said this amount will be forfeited by the company. Even if they are showing problem resolved it means ur money will be forfeited. I m highly disappointed. They all are very bad....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra is hopeless, misseller, disgusting & many more kind of organisation in. india

 nunuana on Nov 1, 2018
I want spend my offer days which is given by club mahindra at the time of membership taken. Non of connection between asf & emi.

If i used my offer days & then demanding to you for another booking then you have to ask for the same.

My question is if i pay my asf & due emi then you will be able to book my holiday...?
My question is your sales team member call me & offer me 3 days exculsive free holiday, any destination in india if i buy a new membership.

When you proposed such kind of offer to your new member then why i am not eligable for the same,...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — non fulfillment and fake promises

 vivek_karia1989 on Oct 31, 2018
Hi,  
Its regarding a fraud marketing strategy by clubmhaindra in the name of completely free gify vouchers.
In the 1st week of oct 2018 i have been called at raghumahal hotel in udaipur, saying i am a lucky person to receive a 3 days stay at any of clubmahindra resort. When i went there it was nothing but a straight forward marketing strategy to call people at office and covience them to be a member of cubmahindra. They tried to convince me by all means in order to avail their membership. They said even though u become a member of club mahindra or not, still u ll get 3 gift vouchers...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — free 2 night 3 days stay at club mahindra resort.

 dattaprakashgv on Oct 30, 2018
Hi,
Its regarding a club mhaindra gift voucher which was issued to me on 16/sept/2017,
In month of sept 2017 i have been called by club mahindra office,, saying i am a lucky person to receive a 3 days stay at any of clubmahindra resort. When i went there it was nothing but a marketing strategy to call people at office and covience them to be a cubmahindra memeber. When i was not convinced by them they have given me a gift voucher valid for 6 months starting from 15/sept/2017 to 15/march/2018.
When i planned my holiday and followed the all required procedure to redeem gift...
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — mental harassment

 Sushmita Majhi on Oct 30, 2018
Since june i m trying to cancel my membership but every time your agents are telling no amount will be refunded and are convincing to pay the instalment for more 3 months and when i am calling customer support team they are telling your complete amount will be refunded. They are assuring me that this month onwards your instalment will not be deducted but every month to 10000 are getting deducted from my account. You people are misguiding us. I m sure you people too don't know about your rules and regulations. Its ok if it's 1 or 2 months, but it's 5 months now. And even i m telling to cancel my...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — cancellation of membership id2820501

 Sudhir Madan on Oct 31, 2018
I had taken Club Mahindra membership on 26 May 2018 and made an initial down payment of Rs 28930.00. Subsequently, I developed some health issue and sent mail to Club Mahindra for cancellation around 01 June 2018. My membership was cancelled on 21 June 2018 which was intimated to me through e mail and I was told that the initial down payment made would be refunded within 90 days. This time limit has exceeded and in spite of sending numerous e mails to member relations / contacting the Delhi branch office, till date the refund has not been made.
It is requested that my complaint be investigated...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra fake free gift voucher process

 Vijay Gadhavi on Oct 28, 2018
Hi,
Its regarding a clubmhaindra gify voucher,
In month of oct 2018 i have been called at fortune park hotel in ahmedabad, saying i am a lucky person to receive a 3 days stay at any of clubmahindra resort. When i went there it was nothing but a marketing strategy to call people at office and covience them to be a cubmahindra memeber. When i awas not convinced by them they have given me a gift voucher valid for 6 months starting from oct 2018.
When i planned my holiday and followed the all required procedure to redeem gift voucher, i m not able to complete voucher redeemable...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — irresponsible sales representative and management

 Krishna1905 on Oct 27, 2018
Hi

I have subscribed for club mahindra holidays, while subscribed sales executive have me lot of commitments and manager also came to my home to convince me. Now i haven't received any offer and my subscription is not updated. Now while i'm trying to reach them they are not responding. Suggest should i file a complaint since i have all evidence

Regards
Krishna...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

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