Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1479
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
73
down
60

Phone:
Phone:
up
38
down
30

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1479
Pending
24
Resolved
1215
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (129)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — white studio membership fraud

 Rameshw on Aug 17, 2018
With regret i have to write to you that there has been no action taken by club mahindra for a complaint i have logged in more than a month ago.[protected]
I am deeply pained and grieved at this indifferent approach by you and i am now left with no other option but to go to social media again.

Very unfortunate and deceiving experience with club m i must say...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — assured voucher for holiday

 sadasivam gopalan on Aug 17, 2018
I had received a call from Club Mahindra Executive ( Priya) asking myself and wife to attend a 45 minutes season on Club Mahindra membership and properties. If we attend they will give us 3 days 2 nights complimentary stay for 2 adult and 2 kids. When we took our time to attend the season in Hilton Hotel in Guindy Chennai on 27.07.18. I also got a message that your voucher is confirmed but till date i have not received the same. Now i am trying to reach her and sending SM i had not recd the same. Please arrange for voucher .

My No [protected] e mail id gsadasivam@yahoo.com...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — received confirmation mail a month ago but still no money got refunded

 Ketan1p1 on Aug 16, 2018
Hello i am dipika patel one of your member i already got my cancellation mail
On 4th of july in which it was written that you will get your money refund in 15 to 20 working days but still i have not received as on date 17aug it's more than 40 days of the confirmation mail and its my final warning for you and i need my money back in 5 days at any cost so please take this one carefully or i will report an case on you....
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — 30000 vouchers not received

 Amritabh on Aug 16, 2018
Dear sir, madam
My name is amrita bhandari, member 2799883.
It is maybe the 10th mail i have sent to the member relation email and mrs aishwarya s, if she dares take the time to answer to my email, always answer something i am not asking for. I have received a letter with a 30000 inr vouchers for paying my club fees all at a time and for enrolling people with you... Which i regret... I have received only 15000 inr and i want to receive the 15000 inr missing. I have even given a phone call on saturday at around 4-5pm and nitesh replied. Mrs aishwarya was supposed to call me on monday...
Complaint comments  Read comments Complaint category Products & Services

Club Mahindra Holidays — not yet received refund for cancellation of club mahindra membership

 Chirag Gondaliya on Aug 15, 2018
My club mahindra member id 2829031 chirag gondaliya

Hi sir,
Mene club mahindra ka membarship date[protected] ko or mene payment 27000/- kiya tha mere agent ka name hai hiteshdave mob82768 (Ahemdabad) no[protected]Ahemdabad)

Usne mere sath chitting kiya hai usen membarship ke time pe bola kuch or tha or diya kuch or baad me jab mene company se baat kiya to usne kuch alag hi bola or hitesh ne diya kuch or baad me mene usko cancalation ka bola to muje mana bol diya or muje refund ka bhi mana bol diya
Or abhi muje wo koi response nhi de raha mere sath...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra free vouchers - not redeemed

 dharaashara on Aug 13, 2018
This is regarding my voucher of club mahindra mvkq620dqa. We bought voucher with our xuv.

We bought car in 15th january 2018, and voucher validity till july 20th 2018

I have registered but i am not able to book any rooms since 3-4 months.

I have tried using application, also 1 st & 2nd of every month starting but it could not happen. I also tried different booking timings as suggested by mahindra help centre. No one was successful.

I have checked all resort in india, no continuous 3 days are available in any resort.

Now my...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Club Mahindra Holidays — didn't get refund after cancellation

 Gauravrameshsharma on Aug 10, 2018
We took membership of club mahindra on 31 march 2018 and submitted down payment of 28930 rupees. But next day we changed our mind and didn't want membership. So we called the executive abhishek ([protected]) to cancellation and refund. But he told to submit more EMI for cancellation process.
Today after 5 months we didn't get refund, the executive abhishek making us fool, I called him 5-6 times between these months but he didn't give proper solution.

I am writing down full membership details, please solve my problem and give me my refund money 28930 rupees back. it keeps a precious...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — not providing services, harassed, fake assurance and not refunded full.

 vinvar1 on Aug 9, 2018
Member id 2794074

I have applied for club mahindra membership on 17-dec-17 at employees club, panipat refinery township, panipat vide application no oct/2017/25yrs/190370. They offered 10% discount, add on 5nights/6days and additional vocher of 2nights/3days as a gifts and thus i have paid full membership amount of rs. 3, 61, 980.0 at the time of application vide atm card & cheque. I already paid annual subscription fee around rs. 14700/-

During the discussion on 17-dec-17, mr. Akshaya (Mob no. [protected] / [protected]), sales executive of club mahindra explained that...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — money refunded issues

 Gagan Kerni on Aug 9, 2018
I

Have never seen such an unprofessional organisation which runs on false commitments.

Initially i paid around rs. 37200 for enrolling the membership in club on date 31 december 2017.. Mahindra holidays. The sales person showed me all rosy picture about the holiday package and did not disclose the conditions that applies in this membership.

The condition which i did not like is the holiday
After a 10 days i quit the membership company mail me and told u will get ur money in one week but till now they did not give me the money... I am very frustrated...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — 90 days cancellation process emi hit to my bank account and bounce

 vivek_gkp20 on Aug 8, 2018
I received a mail from club mahindra regarding my membership cancellation on dated 24.07.2018 that they are going to process my membership cancellation between 90 days. But today i received a call from bhopal club mahindra local office. That they want to know why emi bounced. What is happening. My membership is in cancellation mode or not??? Why you are processing emi. Please clear....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — fraud holiday voucher

 Arun Eldho Alias on Aug 8, 2018
Your team invited me for a presentation and said that they will give a complimentary voucher which i can use in club mahindra resorts... On 5-8-18..4.30 pm.. I attended the presentation on taj gateway ernakulam.
Iam busy at that day and changed my plans and travelled 60 kilometers with my family only for that
But they give me fraud voucher. I checked with all availability... Even a single room is not available.. Then why are you cheating people like me by giving this type of voucher.. If you can't provide satisfactory.. Things please don't invite us and please don't spoil my time.
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — redeem of the free coupon not accessible since a long time

 shahnwaz2710 on Aug 6, 2018
Having a free coupon but not get redeem due to non availability, what to do if its expiry date comes closure.. And coupon is not used.
In each resort or hotel booking available for single day. Each available booking is single day.. Like for today and the day after is available. Since message pop up is two countinou days can be availed. Please guide...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — cancellation of membership

 Joyston on Aug 6, 2018
I had signed in to Club mahindra membership (white) on 29th July 2018 with a 10 percent down-payment of Rs.36, 830. My membership ID generated i received today is 2830267. I put a mail on August 1st for closure of the account and got a call 2nd for closure. I told them it needs to be done immediately and the executive took the request and said money would be refunded by 90 days. But the application which i signed said 30 days!! Ur executive started to argue this saying I'll send u the copy of application u signed and it has 90 days!! When i purchased the membership ur executives told about...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — withdrawal of application and refund of down payment

 Ashish Michael on Aug 5, 2018
Dear sir/mam,
We have applied for club mahindra membership and paid down payment of rs. 27675 during a promotional event at saffron kiran faridabad. Same day we informed sales executive, customer experience email and feedback id.
We have not used any of the promotional vouchers and would like to cancel my membership because of my financial priorities. Requested to cancel the membership and refund the amount in same credit card no.
Thanks

Anamika esther michael...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — cancellation membership refund money

 contact2ps on Aug 5, 2018
My membership no 2799488 taken 30 jan 2018. At the time of first meeting cub mahindra person give false information that you take membership and get free 5 complement night and when take membership says first clear 3 emi then avail offer. After giving 3 emi 10229 he said u can book after nov 2018 and no slot vacant when you want to book aways making fool so not avail any holiday till date. False information about package. I have deposited 67997 rupees til date. Please cancelled my membership and give refund
Puneet...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — poor resorts in bangkok

 vimal-kant on Aug 4, 2018
I am vimal kant goyal id - 2765241, mail - vkgoyal22@gmail.com, registered mobile no. [protected].
My feed back - last week i visited bangkok via the booking at your resort, mac boutique suites bangkok. My first outing since i booked a year back.
The condition of this resort was so pathetic i cant describe, not even the 3 star facilities, even soap & other toiletries were not provided in the room.
No mineral water bottle in the room (Only self filled, capped old rusted bottles)
Cleanliness of the hotel was not up to mark....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra customer service are worst. [Resolved]

 Salma Shama on Aug 1, 2018
Club Mahindra member experience management employee Vidya Padaya give a such a non sense reason for refund, already 126 days (4 month) are completed and now she tell me your refund is release from our side according to RBI policy you get refund your amount on your credit card within 15 working days. Branch office, head office, customer care employee always fool to us and give unreachable answer....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — customer service are worst [Resolved]

 Salma Shama on Aug 1, 2018
Club Mahindra member experience management employee Vidya Padaya give a such a non sense reson for refund, already 126 days (4 month) are completed and now she tell me your refund is release from our side according to RBI policy you get refund your amount on your credit card within 15 working days. Branch office, head office, customer care employee always fool to us and give unreachable answer....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund after bliss classic membership cancellation

 Somia on Jul 31, 2018
Sir,
I submitted my complaint regarding full refund of registration money after cancelling bliss classic membership (bliss /2018/ Mar /006364). I paid 56190/- Rs through debit card n cash money. I got 36190 /- deposited in my account on 16 July 2018.
But I am still waiting for 20000 cheque as promised by team of club mahindra members relations department at chandigarh branch!!
Kindly look into the matter!! 6 weeks have passed since cancellation request. I want my money back at earliest.
Thanks
Somia Singla
[protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund my money club mahindra is cheating

 Meenakshi Singh Walia on Jul 31, 2018
This has reference to club mahindra member id 279712 in which i have deposited rs. 43, 801/- (Forty three thousand eight hundred and one only)

Club mahindra holiday representative mr. Abhishek kumar tiwari met me on 21.12.2017 and he explained the plan on mahindra holidays. I have deposited rs. 5680 through debit card on 21.12.2017 in the account of club mahindra.

At the same time my husband has fallen ill. This was also communicated to mr abhishek & i request him, to withdrawal my name from the mahindra holidays.

Then mr. Abhishek told me that you can...
Complaint comments  Read comments Complaint category Other

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