Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
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1854
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
114
down
95

Phone:
Phone:
up
59
down
46

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1854
Pending
7
Resolved
1512
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (189)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — cancel membership & refund money

 Jignesh_Parekh on Oct 23, 2019
Club mahindra sales executive is not told about ASF. he told me only if you use then and then you can pay ASF. but one of my friends told me it is not correct its an compulsory so i asked to sales executive name is Saurav Shukla and Contact No is +91 [protected]. Wrong Commitment and also not describe ASF rate is increase. I have paid Down payment 39, 840/- using Credit Card. and i am cancel my membership and refund money on mail, i have send mail on this email id but not responding my email only auto generated mail has sent always. Please help me. i personally meet to club mahindra office in vastrapur...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — I have cancelled my membership but still didn't receive refund

 SHIVRAJSINH ZALA on Oct 22, 2019
Hello sir
I m SHIVRAJSINH ZALA i have registered for club Mahindra membership but after getting validation call i came to know that some information regarding charges were given wrong by their relationship manager Mr. Rajat Mathur. So i immediately call then and mail them on 8th October 2019 to cancel my membership .

But till today now one is replying or taking call even that relationship manager didn't reply and till today cancellation process isnot done

I paid 30000/- by my credit card
My membership I'd 2889641.

Please do needful as...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund pending for long time

 premtpk on Oct 22, 2019
Hi,

I did a payment of Rs.31, 530 to Club Mahindra on 05-Mar-2019. During online signup, I found that the details given to me was wrong. I immediately I cancelled my account. Also official cancellation request accepted on 17th March 2019.

Till now I didnt get any proper response from my agent or customer care or through email. During registration, agent informed me that with 3 months of cancellation amount will be refund. Till now i didnt get any refund.

Please take action immediately and refund my amount asap.

Membership ID: 447875
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership cancellation amount not received

 R.P Patel on Oct 19, 2019
Club mahindra holidays — membership cancellation amount not received

I m rajendra patel my membership i'd is 2871092. I was cancelled my membership 19th jun, 2019. I also called the agent but he also not giving proper answerd and i paid amount 28000. Some amount paid by credit card nd some amount paid on cash bt not received any kind of amount... I send mails bt customer care not giving proper answerd solve my problem and return my money back......
Complaint comments  Read comments Complaint category Credit Cards

Club Mahindra — complaining for the poor service provided to us by club mahindra hospet

 Sarang Waghmare on Oct 17, 2019
I am member of club mahindra and I love thier service and hospitality they provide everytime.But when i booked club mahindra vijayshree resort hospet the resort was good but the service was hopeless literally hopeless no hot water was available no good food room service was very late as 3 to 4 hours still no response not getting a plate for 3 hours it worst service and as i booked for 4 person in one room ther was no sofa cum bed as ther is always in club mahindra my son in law was sleeping on floor cos he didn't wanted me to sleep this is cheap service i am very very disappointed from club mahindra...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — cancellation member id: 2857635

 Nirav1441 on Oct 15, 2019
Hi,
I signed for membership and cancelled within time so i should get all the refunds.
Member id: 2857635
Cancellation id: 083121
After 6 months i got response that follow the link to get your refund but i was not able to find anything so i asked for a help of club mahindra agent under whom i joined but she didn't do anything and again i am getting message on my phone that my membership is activated. I didn't do anything. Agent name is bhavna and she works in ahmedabad office.
I am too much frustrated because i am not getting my money....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund nahi kar rahe bas bhut ghuma rahe hai 10 months se

 Dineshd143 on Oct 15, 2019
Yeh company customer ko fool samjhti hai customer ki koi value nahi hai jab bhi call karo refund ki baat sunte hi inka behaviour change ho jata hai.. Har baar ek naya refrence number de dete hai aur pehle wale ka process kuch pata nahi aur na hi wo batate hai itna mental toucher lagta hai ab to bas ek bar mere paise ₹41860 mil jaye to meri is club mahindera se jaan shute itna to mujhe kisine aaj tak irited nahi kiya.. Yeh paise kab kaise milenge kuch samjh nahi aa raha.. Jab b call pe baat karo yahi kahete hai bas yeh detail de do ho jayega wo detail de do transfer ho jayega bas 10day ka wait...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership cancellation amount not received

 Vandana15 on Oct 14, 2019
I m vandana.. my membership I'd is 2861359.i was cancelled my member 22 may 2019...and customer care say.after 90 days I was received my callantion amount approx 28500. 90 days completed at 25 september but after 120 not received any kind of amount..and wrongly punch my mobile number...I m doing mails on mails but customer care not proper rply...pls solve my problem and return my money....
Complaint comments  Read comments Complaint category Banks

Club Mahindra Holidays — for cancellation and refund of down payment of 39340

 Swapnil2511 on Oct 14, 2019
I am swapnil patel. I have paid 39340rs to club mahindra agent mr dharmesh dhabhi on 6th september 2019. After payment he never picked up my callls. I found some fishy things and behaviour of him. I finally decided to stop my membership. As oer rules of club mahindra if i cancel my membership, within 10 days of purchase i am eligible for 100 percent refund with in 1 month. I have cancellation mail on 13th september 2019 to club mahindra. They make me assure for 100 percent refund within 1 month. Now no one is picking up my calls and no one is replying it tomy emails....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — reedim voucher active

 Irfan Bagwan on Oct 13, 2019
Good morning sir
मुझे आपके तरफसॆ reedim vouchar मिला पर ओ active नही हो रहा तो मेरी ये बिनती है कि आप मुझे ये कैसे active किया जाता है बाताइये.
इस बारॆ मे मैने तुम्हारे office मे फोन किया तो सहि जबाब नाही मिला कोइ सहि तरिकॆसे बात नही करतॆ.
तुमको हम reedim voucher माँगाणे...
Complaint comments  Read comments Complaint category Amusement Parks

Club Mahindra Holidays — no refund after 90 days

 Rioree on Oct 11, 2019
I requested for a cancellation of my membership which i took on may 20, 2019. Member id: 2870512.

The support staff contacted me on july 6 and said the membership cancellation is under process and the amount paid by you would get refunded through the same credit card in the next 90 working days.

90 days has been passed but there is no refund from them yet. I paid rs. 31, 530 as an initial amount.

I called them last week and they said, i will get call back from the concerned team. But i haven't received any calls from them yet till now. This gives me...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of membership amount not received since 7 months

 Vashu Sumaya on Oct 9, 2019
I was given false information about the terms of membership and asked for refund of membership amount on 12th. March. Ref:2859058.
On 13th. March, vikrant wadikar said he would get back within 3-5 working days. Re:mhril[protected]. No reply received.
29th. June. Vikrant stated that it would take 90 days for refund to be processed. (50-50 working days) ref. Mhril=[protected].
5th. Sept. Vikrant stated that i will get call within 6-8 working days. No reply.
23rd. Sept. Vikrant apologised for not sending refund. Team will get back with 2-3 working days.
5th. October....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — I am cancelled my new membership within 15 day but not received refund

 g_khorwal on Oct 8, 2019
Sir, club mahendra employee given memberships wrong promises and on line payments send to my debit card and issued membership after someday i understand i am not able to used club mahendra membership than i am requested by mail to cancelled membership and return the deposit money after four month i am not received my money. G. L. Khorwal pnb aburoad rajasthan...
Complaint comments  Read comments Complaint category Institutes

Club Mahindra Holidays — just unethical, that's it

 geeta_bapat on Oct 7, 2019
I am red studio member. Each year we are expected to pay asf so called yearly maintenance charges and get 7 holidays added to our list. I have been paying this since inception of this membership and noticed i am not able to consume all 7 days and moreover this asf is ever increasing (Which was not what was told to me while buying it).
I have total 21 holidays pending on my membership and due to ever increasing asf i am not paying asf this year.
So what's the result??
1. I won't be getting 7 holidays of this year. — understandable
2. I won't be able to use my pending...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership service and cancellations dishonest

 Deepu Krish on Oct 4, 2019
1. To start with initial presentation, i have been promised to get a complementary voucher of two nights @ club mahindra resort which i haven't received.
2. After several forces i opened a membership by july 31 and since that day was resort's anniversary i have been offered for 10k worth kalyan gold voucher which i didn't get that too.
3. I have been informed that i can cancel the membership and get the refund of 50% and that too did not work out when i cancelled the membership prior to first emi.
The person from whom i joined cheated for the past one month that cancellation...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — unable to, utilize holidays and a pain to cancel the membership and get refund

 patelpareshc on Oct 1, 2019
Maybe the business relationship is not working in my case, as i’ve not been able to book a holiday till now.
I’ve paid my full membership within 6 months, and was not skeptical to purchase the membership.
However due to reasons best known to your business model, and my restrictions, i think it is better to discontinue the membership.
As you can see from my membership details, i have totally unused membership since the time i bought it, along with complimentary nights that were offered.
The executive who sold us the membership is too no longer with club mahindra, and...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Club Mahindra Holidays — not refunding money and not doing cancellation

 drnaveenlohar on Sep 30, 2019
We nitu panwar (Applicant) and naveen lohar (Co applicant) filled the application form of your membership on 5 september 2019 at hotel rajmahal, bikaner after downpayment of 31530 rs by sbi debit card and also gave 3 post dated cheques to clubmahindra sales executive praveen singh shekawat.

I mailed to their customer email ([protected]@mahindraholidays.com)
On 6 sept 2019 regarding cancellation and refund of money. My interaction id is mhil[protected]. I also sent fax to the head office at chennai on the same day. I sent 3 applications for cancellation to jaipur, chennai...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Club Mahindra — agent fraud

 Nikita_roy on Sep 30, 2019
Dear sir/madam

I anita roy id[protected] had recently opted for club mahindra membership and wanted to cancel my membership, i ahd contacted the agent who gave me the membership naved khan i have already paid the down-payment of rs 39920 and had issued 3 cheques of ₹11000 for the same. The agent had told me if i pay my 3 instalments he will give me full refund of the amount paid by new, and now after the cheques are cleared he isnt picking the call, other agents say that he left the job
I am very much unhappy with club mahindras service and will take this matter to social...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — taking money from my credit card without my knowledge and refund

 mukesh.opti on Sep 29, 2019
Dear Sir/Madam,
There has been a series of incidents that have compelled me to cancel this bondage forever.
Communication of insufficient information about the Membership, rude behavior and stereotype attitude of the Sales Executive, Seniors, bunch of misleadings and lack of communication of the officials between themselves are the main reasons of why I seek this withdrawal.
I have a sincere request that the company should take some measure against those that harm the reputation this way and also ensure that people stepping out of their offices have got all the information...
Complaint comments  Read comments Complaint category Products & Services

Club Mahindra Holidays — cancel the membership and refund the initial amount

 Priya Blitzya on Sep 29, 2019
From pondicherry,
We got a call regarding meeting for club mahindra from nexa showroom on 15.9.2019 (Sunday). We were given information regarding the membership details by an executive named ' yogesh'. We selected the blue membership paying an initial amount of rs.31, 530. Yogesh promised us with 4 sets of holiday for booking the membership. We asked for the accessibility of booking rooms which is always a problem for us, coz we are already members in sterling resorts. We told him all the issues that we were facing him in sterling resorts and he promised quality of work from club mahindra.....
Complaint comments  Read comments Complaint category Products & Services

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