Club Mahindra — Refund of club mahindra bliss membership

I had taken bliss club membership vide membership no 2997151 the holiday starting february 2023 paying total of rs 79574 initial amount of rs 65333 + one emi 14243 .

1) the cancellation request was given on 20th february less than 1 month of the membership starting every product has 30 days look in period .Club mahindra though a very expensive product does'nt.

2 the sales guy never said asf shall kick in the first month where as according to club mahindra it is inflation and wpi based why then i got a bill immediately ??

3.The sales guy promised 7 free nights and they gave none so this is fraud.

4. One room blocked for dharmshala from 14/03/to 17/03 i don't know by whom where as i had not done or authorised anyone to do so .This is a case of forgery and don't expect club mahindra to do so.

It is very clear club mahindra are not trustworthy i want to cancel the membership and the complete refund of rs 79574 be given

here it says the matter has been resolved complete lies and fraudulent. I got a mail saying they are not going to refund anything and these are administrative expenses
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Mar 25, 2023
Updated by yatikhur2
Club Mahindra writes mails in which they keep on saying that they have tried to contact me over phone but could not so so this is all rubbish they have never phoned me There is no iota of truth and these people are not trustworthy .I would advise people to please do due diligence and then decide on membership.
Mar 25, 2023
Updated by yatikhur2
The Club Mahindra sales Guy You can cancel the membership any time now they are denying for refund and cancellation really unetihcal and unreliable and Not trustworthy

i am sorry to use the words CHEATS
Mar 26, 2023
Updated by yatikhur2
Got a call from Club Mahindra Sahil or some one he did know a thing he was a noivice Club Mahindra pl do not put such people u are only wasting ur time and my time Pl authorise someone responsible to work on this I expect better from a professional company like Club Mahindra
Mar 27, 2023
Updated by yatikhur2
Got a call today they repeated they won't refund any money but they kept on unethical and fraud why a.room had been blocked in my account with no authorisation this is a vse of mistrust and zero confidence and case of corporate governance
Mar 31, 2023
Updated by yatikhur2
Hi

Club Mahindra Has written Various mails Summary and Replies are as Below

1) Whatts app of my request was sent to me for the room Booking record saying i had asked to book. I had asked Club Mahindra sales guy to book but from the free 7 days he had committed to me but he went ahead blocked in my name where as no authorisation had been given for this.This is a clear case of forgery

2)They are qouting some terms and condition where by they say we wont refund you I have been repeatedly asking for the complete terms and conditions which they are not providing

Club mahindra is not refunding my Rs 79564
Apr 14, 2023
Updated by yatikhur2
I have loged complainnt against Club Mahindra since 20 th Feb and also on ur forms they are coming with the copy paste reply
Dear Mr. Khurana,
 
Greetings from Club Mahindra!
 
This is about your email and our subsequent conversation regarding the cancellation of your Membership number 2997151. We are disappointed that you have decided to opt out of your Club Mahindra Membership.
 
We would like to draw your attention to clause 8.1 & 8.2 of the membership Terms & Conditions which states that:60% of the total membership cost is towards Admission Fees which is non-refundable.The refund amount is calculated basis the remaining paid amount on prorated basis post deducting holidays taken and other gifts availed.You have paid a total of Rs. 79574 till now for your membership. Since this amount is less than 60% of the total amount, there is no refund applicable as per the clauses mentioned above.
 
We would like to request you reconsider your decision and continue your membership. We would be happy to plan a holiday for you so that you can enjoy your membership. Please let us know if you would like to continue your membership.
 
Warm Regards,
Zahat Khan

i have been asking questions but no reply
have asked pointed questions but not received any reply so far to name it i have repeated 8 times  if you want i na mention dates it seems auto reply or AI based reply is ON.
I have already stated this at least 8 times  There are two points have been raising since 25 th March  1) As stated above The SaLes Guy committed 7 free nights in Himachal or 5  elsewhere iIn india what the message you are sending pertains to the free nights he had committed he had confirmed that but he went ahead and Blocked in my Name this is unethical without  asking from the customer how can u do it  this  this leads to mistrust  and overall it can be done so the dealings are not Fair,   That is why i had  made a confirmation on whatsapp for the free nights which he had promised -- No Reply to this   2) YOU  are again and again referring to the terms and conditions  but i have not seen pl send it I have also mentioned the same in my  mail from last 20 days and with   various reminders Pl send me the COMPLETE TERMS AND CONDITIONS 

PL ANSWER ABOVE QUESTIONS .
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