| Address: | Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020 | | Website: | www.clubresorto.com |
Club Resorto contacted me saying they got my details from the car dealership from where I had recently purchased a car. They said I was eligible for free movie vouchers and a holiday package provided I was willing to listen to a presentation at Taj hotel. When I reached Taj, I realized that they were marketing their hotel stays packages spanning up to 10 years. After an hour of their one-to-one presentation, I said I didn't want any package. They then pushed a cheaper 3 year package to me with "bonus" nights. I booked this package by paying Rs. 52000 since I thought it was reasonable. I should have sensed something was wrong by seeing the hurry in which the manager wanted to get the payment done.
Around a week later, I contacted Club Resorto regarding my free vouchers and then their real attitude came out. They started giving flimsy excuses and denied me my promised vouchers. By seeing this, I understood that they are probably scammers and emailed them to cancel my package and refund my money. I have been following up with them for over a week and they have not properly responded to me cancellation request yet.
I am planning to file a legal complaint to get back my money. Was this information helpful? | 
