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Club Resorto Complaints & Reviews

R
Rojan Thomas
Apr 10, 2024
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Unprofessional and unethical business practices

Address:Okhla Phase-III, Okhla Industrial Estate, New Delhi-110020

I have taken holiday package offer from Club Resorto on 30/03/2024. And I have paid Rs. 40, 000/- towards the package cost. During the time of agreement finalization, they confirmed that we are eligible for 4/5 star hotels / resorts with complimentary breakfast option . But when I started booking through their webpage, I got offers which were not in line with the discussions / offers they made. Then I have asked their Escalation department...
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Totally misguided. Totally unresponsive when we follow up for packages. Horror story doesnt end. Point blank refusal to entertain a cancellation. Mis quote as EMI option, without clarifying there is an interest component. Always indicate a convenience with hidden charges/ no availability of facilities but over promise.

Horror company. Never entertain a business with them please!

Feel totally cheated. Waiting...
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M S MOHAMED HIDAYATHULLAH
from Indore, Madhya Pradesh
Feb 7, 2024
Mar 27, 2024
This thread was updated on Mar 27, 2024
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Not refunding/cancelling-false commitments

Address:Clubresorto Okhla phase-III New Delhi, [email protected], 8183939393
Website:www.clubresorto.com

Dear sir/madam

I have been sold holiday package with promises of
1. 30% discount on flight tickets for as many number of tickets as many times as I want l.
2. 5 days holiday package per year for 4 years.
3. I can cancel the service anytime, even after using 1 holiday if I am not satisfied with the service.

I bought this service in the name of my wife S.Ayesha on 7 Jan 2024 through credit...
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G
Jan 15, 2024
Mar 27, 2024
This thread was updated on Mar 27, 2024
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Need full refund

I have taken a club membership taken from Club Resorto in the month of March 2023 by paying Rs.1.65 lakhs from Mr. Garry Sales Manager for a period of 10 years. While taking club membership, i was offered a Special package of 70 nights both international and domestic in 4 star and 5 star hotels with no extra cost.

When i written a mail to Booking team of club resorto for my trip to Coorg they are giving me all 2 to 3 star properties.br...
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U
UTKARSH PATODIA
Jan 11, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Paid 1,12,000 and no one responding to the emails.

Address:Building Number- 24, Level 3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

I got a call from Club resorto on January, 06, 2024 and was invited to Fairfield by Marriot Hotel. Their sales team gave lucrative offers and convinced me to pay 1, 12, 000 for the membership of 70 days. When I mailed them on January 11 for my trip plan. They stopped responding. My relationship manager Firdous is not receiving my calls. They are not agreeing on refunding the money as per their policy of return in 10 days....
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S
Sid_13
from Mumbai, Maharashtra
Jan 2, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
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Fraud cheating company

Website:www.clubresorto.com

Https://www.clubresorto.com/
Guys. do not go with this fraud company. They dont keep their promises which they made.. every time they make false commitment.
They are not able to provide my refund since Mar-23.
Again n again they create false story for not refunding.
Mr Rahul Arora . Mahendra lal country head.
I have all the proof now moving to further action
Search on google. Reviews very bad.br...
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J
jyo8888
from Trivandrum, Kerala
Jan 2, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
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Hotel stays package scam

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

Club Resorto contacted me saying they got my details from the car dealership from where I had recently purchased a car. They said I was eligible for free movie vouchers and a holiday package provided I was willing to listen to a presentation at Taj hotel. When I reached Taj, I realized that they were marketing their hotel stays packages spanning up to 10 years. After an hour of their one-to-one presentation, I said I didn't want any package....
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V
Dec 20, 2023
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Lets Join hands to File case against these frauds

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com/about-us

Hi All,

I'm a victim. This company charged me 1.85 L and now they are not responding to my emails. Other victims lets join hands together and file case against this company.

Please contact me to my email: [protected]@gmail.com...
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S
Santhosh0819
Dec 15, 2023
Jan 17, 2024
This thread was updated on Jan 17, 2024
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I want to cancel to membership which I have paid 230000

Address:Club Resorto Hospitality Ltd Club Resorto Vacations Pvt. Ltd. Corporate Office:- Building No.-24, Level 3, Okhla Phase III, Okhla Industrial Estate, N
Website:www.clubresorto.com

Mr aravind said that we have a package 60 days for 10 years for rs 230000/-. I thought it's good and when I have taken membership eithe me aravind of my RM were less responsive. I requested for booking to goa, they shared some hotels but when I choose one they asked me the pay the utility charges etc. and once I have asked the meaning of that, no response I called MY RM and customer support team everyone is not responding. On the day of my...
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M
MonikaPandey27
from Indore, Madhya Pradesh
Dec 4, 2023
Mar 27, 2024
This thread was updated on Mar 27, 2024
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I am unable to use any gift/special offer bookings

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

On 7th October, I along with my father and mother were invited to hotel Essentia, Indore. There were representatives from club resorto offering various packages for 5/10/15/20/25 years with various benefits.

I bought the club resorto package of 5 years and they told if I purchase the package on same day, they offered me tenure of 8 years, stay of 3D/2N in local for my whole family and 5D/4N with flight round trip for 3 members...
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T
torontoblues
Nov 9, 2023
Apr 18, 2024
This thread was updated on Apr 18, 2024
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Need a refund- less than 10 days

Website:www.clubresorto.com

They will tell you all sort of lies and promises before getting the membership. I have requested a refund and my membership is less than 10 days. Still waiting.
False promises top to bottom.

First scam was that I was told I will be charged 5k/ Month and I am free to cancel anytime I want. Later I realized this guy Naveen charged 90k to my credit card and made it installment of 5k/ month.

I told him...
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S
Shashanknew
Oct 10, 2023
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Need Refund!

Website:www.clubresorto.com

I purchased a subscription plan worth 1.40 lakhs on August 6th. Unfortunately, on September 9th, I received a diagnosis of a severe medical condition that prevents me from continuing with this membership. I've reached out to the team through email and followed up multiple times, but they have not responded. It has been over a month, and I still have not received any communication or progress on the refund. My medical condition is critical,...
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S
subrato481
from Indore, Madhya Pradesh
Oct 7, 2023
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Fraudulent Club resorto

Website:Clubresorto.com

Got call to have won 3N/4D holiday package &movie voucher on 28 Aug 23 and invited us to Grand Bhagwati Sheraton Indore to collect it. Went there where Ms. Anuradha Saha and Mr. Navin Rathore started explaining all the packages and finally got the deal with 50000/- for 3yrs membership.
Promise for 4/5 star hotels and asked to avail the service. So I planned for a hotel in indore which they denied and asked to select from their choices....
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V
Sep 20, 2023
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Club resorto fraud

Address:SHRIRAM SUMMIT, WING 21, FLAT NO. 302 , GOLAHALLI MAIN ROAD, ELECTRONIC CITY PHASE 1
Website:clubresorto.com

My Name is Varun(962033xxxx) from Bangalore, I purchased the product from one of the agent Name Imran([protected]) and Akshit(876631xxxx) in Bangalore(Electronic City) on 18th Jan 2023. They made so many promises like AMC will be waived off, Meals will be included, and biggest surprise is that they showcased me that you made the only 1800 upfront and rest you can pay after using the using voucher provided by them also payment will make...
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D
Disha1122
from Indore, Madhya Pradesh
Sep 18, 2023
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Hidden charges, Misleading information, false positive agreement

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

We got a call from Club resorto member Piyush Goyal stating you are a lucky customer and won a holiday package of 4N/5D along with a free movie voucher on 5th Aug 2023, They requested to visit their location to collect this free coupons. On arriving, they have explained the plans differently than what is written in the agreement. On cross question sales person Naman about misleading information in what he described versus what is given in...
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M
ManojMatlane
from Pune Metropolitan Area, Maharashtra
Sep 14, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scammed me for Rs 42000 by giving false commitment and wrong information

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

One day I got call from Shanaya Rajput and said “you have won two gift cards, one is for 2N/3D holiday and one is movie ticket for couple which is valid for 1 year and 6 months respectively. The scam start from this call. I was excited and agreed to visit them to collect the cards. I reached to the destination. They choose 5 start well know hotel as destination so that no one think they are scamming you. Then starts to give you presentation...
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S
sonu_sharma
from Indore, Madhya Pradesh
Sep 2, 2023
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Scam report about member ship amount and not refunding

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020

I have taken membership in august end 2023 while they said for free holiday vacation to use 3n/4d for next three months after use only I can decide to continue or not, if not then I can cancel my member ship with paying one EMI only 2222 Rs only. But now they are not confirming and not responding well because from bank I got EMI rs.2514 which should be deduct after 90 days but it is just deducting from 5th sept 2023.
these all are...
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D
Dhaval19
Jul 27, 2023
Aug 29, 2023
This thread was updated on Aug 29, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need membershi money of 165000 back which I paid while taking membership

Website:www.Clubresorto.com

I have taken a club membership taken from Club Resorto in the month of March 2023 by paying Rs.1.65 lakhs from Mr.Israr Ahmed, Sales Manager for a period of 10 years. While taking club membership, i was offered a Special package of 70 nights both international and domestic in 4 star and 5 star hotels with no extra cost.

When i written a mail to Booking team of club resorto for my trip to japan they are saying you have to pay...
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G
GEETHA SHANBHAG
Jul 18, 2023
Apr 10, 2024
This thread was updated on Apr 10, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Club Membership taken in Club Resorto

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

I have taken a club membership taken from Club Resorto in the month of March 2023 by paying Rs.2.25 lakhs from Mr.Garry Chouhan, Sales Manager for a period of 10 years. While taking club membership, i was offered a Special package, with this offer we can travel for 4 nights 5 days free of cost.

When i written a mail to Booking team of club resorto, they have asked me to pay exchange fee and differntial amount of airfare to...
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R
rijujohn
Jun 26, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
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Fake offers and I want my refund

Address:Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www.clubresorto.com

On June 6, 2023, the company named Club Resorto invited me for a presentation at Hotel Novotel at Kochi and many offers were described to me like vacations, movie vouchers, free vouchers etc.. They said the package is for 35 nights for 5 years and we can use 7 N/ 8 D per year. After discussion, they put another offer of no cost EMI for 2 years the amount I am paying. Then I took the package of Rs 75000/- . I have paid Rs 75, 000 as a membership...
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J
Jahanvi Limbad
from Ahmedabad, Gujarat
Jun 16, 2023
Jan 14, 2024
This thread was updated on Jan 14, 2024
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Company is fraud and I want my money back

Address:Building No.-24, Level, 3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020, India, Ahmedabad, Gujarat

Hi, I bought the Club Resorto membership and now no response from company or manager so I want my 51000 back that’s it...
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H
harishparal
Jun 12, 2023
Oct 3, 2023
This thread was updated on Oct 3, 2023
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Fake offers and fake membership

Address:Building No.-24, Level 3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020

The company invited me for a presentation at Hotel Crown Plaza at Kochi and many offers were explained to me like vacations, shopping vouchers, movie vouchers etc.. I showed my interest for a package of cost Rs.2, 05000/-. The offered me EMI for Rs.180000/- and waived off Rs.25000/- against my interest on EMI. I paid the Rs.180000/- as my creditcard EMI. They told me to contact my relationship manager whenever I need my vouchers as the vouchers...
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C
Chintu02
May 25, 2023
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Wrong commitments given at time of presentation

One day i get the call from club resorto company and they said we are giving free 2 nites and 3 days voucher for holiday and 2 movies tickets for couple without any hidden charges but you have to come to collect the voucher with your wife. So i had gone with my wife at borivali esskay club and they had send the voucher on my mail id and they said that this voucher is applicable for 6 months only. They said to redeem this voucher you have...
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N
newuser10
May 15, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Need to cancel my subscription for the poor service.

I Had Opted For The Package With Club Resorto. During The Sales Meeting The Agent Mentioned That They Would Be Prompt In Providing Airfares At Discounted Rates As Well. On May 1st I Requested For A Couple Of Flight Tickets And They Responded Back With A Standard Template Asking Even For Hotel Information. I Responded Stating That I Want Only The Flight Tickets And Called Their Customer Care Multiple Times. They Didn't Respond To My Mail During...
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J
jay150780
from HYDERABAD, Andhra Pradesh
Apr 6, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Holiday package service and refund they are not doing

Address:Building No.-24, Level, 3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020
Website:www,clubresorto.com

We took aholiday package for 10 years from feb 14th 2023 to 13 feb 2033 in that package we were suppose to take vaccation with familf in a year for 7 days but when we started booking we didnt get any service from them we mailed them they didnt reply and there relationship manager where not proffesional at all. now we have mailed them to cancel our policy they are not doing that andwe have asked for refund they are also not doing it. they...
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R
ramanswamy321
Apr 4, 2023
Nov 9, 2023
This thread was updated on Nov 9, 2023
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Fraud hospital industry with fake commitments

Address:https://www.clubresorto.com/

This company made promise while discussing membership program as given below.

1. Welcome voucher of 2 N and 3 D where you can stay in 4/5 star hotel with GST applicable and no annual maintenance
2. Additional offer - 4N/5 days stay within Asia where no other charges applicable.
3. Additional offer if membership is in your wife's name - 6 N and 7 D X 5 weeks ( 35D) without any hidden charge.
4. All payment...
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D
Dharti101
from Mumbai, Maharashtra
Mar 23, 2023
Oct 3, 2023
This thread was updated on Oct 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Club RESORTO/Park resorto fake travel/vacation company

Address:Mumbai
Website:clubresorto.com

Club Resorto Scam.
Spam complain about club resorto, It's a fake travel/vacation company .They claimed to get our contact number from car retailers .They then invited us to Marine plaza hotel, Mumbai to avail a voucher for free movie ticket for a couple and 2 night 3 days stay .prior to this they asked us to take a package of 70days and additional 6 nights and 7 days trip to any destination of our choice .Along with 5 people flight...
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A
Apoorva10
from Mumbai, Maharashtra
Mar 23, 2023
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Fake travel /vacation company

Address:Mumbai
Website:www.clubresorto.com

Club Resorto Scam.
Spam complain about club resorto, It's a fake travel/vacation company .They claimed to get our contact number from car retailers .They then invited us to Marine plaza hotel, Mumbai to avail a voucher for free movie ticket for a couple and 2 night 3 days stay .prior to this they asked us to take a package of 70days and additional 6 nights and 7 days trip to any destination of our choice .Along with 5 people flight...
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L
Looqman Lakdawala
Feb 28, 2023
Jan 17, 2024
This thread was updated on Jan 17, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I think I am a victim of their fraud schemes

Website:club resorto.com

Hello,

i have taken a club resorto membership a day ago but after checking out the reviews on internet it's seems totally fraud and i want to cancel the membership with total amount of refund.

they are denying the same so please help...
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M
msmsaifee
from Bengaluru, Karnataka
Feb 27, 2022
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Fake Membership Provided

Now they don’t reply to our mails nor answer our calls....
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