| Address: Club Resorto Vacations Pvt Ltd, Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020 with GSTIN number GSTIN - |
| Website: www.clubresorto.com |
I am reaching out to share a very bad experience that i had with Club Resorto, which led to a distressing financial loss of ₹1, 00, 000 for me. This distressing experience began with an unsolicited invitation to a promotional event at the Holiday Inn Hotel in Kochi, where I was subjected to high-pressure sales tactics by individuals named Prince and Shuhaid ( Don’t even know if It is their real name).
Date of Experience: May 3, 2024
Location: Holiday Inn Hotel, Kochi
They initially tried to sell me a package valued at ₹2.5 lakhs, but thankfully, I opted for a less expensive package. Unfortunately, the issues that ensued were just as problematic. Although assured of a 10-day cancellation policy, my subsequent attempt to cancel and receive a refund was outright denied, despite their initial promises. Their name who dealt with the refunds were Ali, and Mahender Lal.
The offers of free movie tickets, luxury hotel stays, and exclusive flight discounts were mere lures to trap customers into making impulsive financial decisions. Furthermore, they offered EMI options to make these large expenses seem more manageable, which only adds to the deceptive allure.
It has become clear that Club Resorto's business model involves moving from city to city, exploiting customers with deceptive promises, and then failing to adhere to their own cancellation and refund policies. They choose reputable venues like the Holiday Inn and provide complimentary snacks and coffee to create a veneer of credibility and luxury—do not be fooled by these tactics.
I urge everyone to exercise extreme caution with Club Resorto. Their operations are not only misleading but outright fraudulent. They claim to offer refunds, but these promises are false and only serve to temporarily placate customers. I have been waiting for a refund since the day I made the payment, with no success.
If anyone else has fallen into this trap or can offer any assistance in recovering the money, please reach back to me. Sharing our experiences and taking collective action may be our best recourse against this deceitful company.
Please note, Club Resorto claims their business address as Club Resorto Vacations Pvt Ltd, Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020 with GSTIN number GSTIN - 07AAICC3919M1ZB. However, based on my experience, communication through their provided emails at [protected]@clubresorto.com and [protected]@clubresorto.com may not yield any resolution.
If you can help or have also been affected by Club Resorto, please reach out. Together, we can warn others and potentially recover our losses.
ClubResorto
#clubresortofraud
#clubresortoscam
#voucherscam
I have already signed and submitted the refund form. They requested my PAN card details, which I provided, but I did not share my credit card details as it is not safe to do so. Despite signing the refund form, they are still not willing to issue the refund. I need to cancel my EMI as I am going abroad soon and need to start my genuine dental treatment before leaving. I have already sent them medical proof, but they remain uncooperative.
I am very concerned about what they might do with my PAN card details. This organization appears to be running a huge scam, and there are numerous reports online confirming this. They operate similarly to Club Mahindra.
I’ve also seen some articles that seem to falsely promote your company, like the ones on India Today, Hindustan Times, Zee Business, Tribune India, and the Economic Times. I plan to raise a complaint about these misleading articles, will push to have them removed and also will raise a complaint of Club Resorto with the help of them as well.
https://www.indiatoday.in/amp/impact-feature/story/club-resortos-customer-centri...⇄
https://m.tribuneindia.com/news/impact-feature/club-resortos-path-to-unicorn-sta...⇄
https://m.economictimes.com/company/club-resorto-hospitality-limited/U55101DL201...⇄
https://www.hindustantimes.com/brand-stories/club-resorto-launches-training-hub-...⇄
https://www.hindustantimes.com/brand-stories/user-experiences-with-club-resorto-...⇄
https://www.zeebiz.com/agencies/club-resorto-launches-innovative-travel-portal-t...⇄
Club Resorto claims their business address as Club Resorto Vacations Pvt Ltd, Building No.-24, Level-3, Okhla Phase III, Okhla Industrial Estate, New Delhi, Delhi 110020 with GSTIN number GSTIN - 07AAICC3919M1ZB.
[protected]@clubresorto.com [protected]@clubresorto.com
[protected]@clubresorto.com
+[protected] Ali
+[protected] Mahender Lal
+[protected] Prince
+[protected] Sudhir
These above mentioned are the scammers.
I have already filed a case in the consumer court for misrepresentation, misleading claims, and mental stress and trauma, along with other members. However, I am willing to cancel my complaint if they issue the refund promptly.
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