Club Resorto — wrong commitments, no refund for the last eight months!!

Address: New Delhi, Delhi, 110066

First of all the company representative took the card and swiped the card without prior intimation on the pretext of checking the card credit limit. We were stuck and refused to take the membership and requested to cancel the same. There was no processing done as i had paid only 20, 000/-. Since then i am struggling to get my money back. Umpteen number of telephone calls and emails were made but till now i have not received my refund back. They are so unprofessional people that they will never take ye our call once you talk to them and explain your case and request for refund. For first 120 days i did not get anything in writing. Then i was told that they will take 90 days to refund me the money. After another 90 days i did not get any refund and spoke to ms. Shipra who seems to be the incharge. She asked for proof of payment and informed that it will take 3-5 days. I submitted the same and then she stopped taking the calls. I was in touch with tanya, shakti singh, aman, chetan finally this lady shipra! All useless and unprofessional people. It seems they are a bunch of lairs and fraud company! Today in response to my email for refund they have sent me an email asking for holiday dates!!