Club Jiva Complaints & Reviews

I had bought a membership from these people in 2015... I am a blue season holder. I sent an email stating that i want to book a holiday for saputara... This is what they replied.
"u. If booking is available it will be as per the terms and condition that is if 3 nights are provided, your 7 nights will be deducted. As the holidays provided to you will be of red which is also known as peak season of the year."
Now what is this... When i called them up.. A lady named nisha tells me that this rule was created from april may 2017... I told her that this rule must be applied to someone who has taken the membership in 2017 then and not for the ones who took the membership in 2015... Then nisha gives me a solution that i upgrade to red package.. All fraudulent acts and money making tactics

I took membership in club jiva for 4 year's.
In 2015
I didnot use it in 16 and now i want to go to mahabeleshwar
They say they dont have any hotel there
Also asking me to pay around 12000 as maintance charge if i choose some other destination
Really very frustating
While selling such thing they primise a lot but no any use.
I will suggest dont fall pray to such fraud people

Faroud! Faroud fraud company club jiva.
I am anil kumar sharma have mob. No. [protected] take club jiva membership from mount abu by shiva sodi mob. No.
[protected] and atique and hitesh these are big cheater. I say club jiva is totally cheater because they cheat with people. I paid 80000 rs. For this membership but not take any service and i say cancel this membership at first they not agree so when i ready to police complaint against club jiva they agree to refund my money after few month they refund some mony but not full now i say to club jiva refund my remaining mony other vise i will be police complaint against club jiva and also post in social media like wtsap or facebook. Also i say those who submitted positive reviews these are only club jiva employee not members. Only one way to complaint against these cheater and talk every one about these cheater. At end i say club jiva is totally cheater.

Me:- hi, date:- 8th march-2017
Any update? If you are not able to full fill clients requirement then please return my amount. I don't want your service.
You:- date:- 8th march-2017
We would like to inform you that your booking is confirmed kindly pay amc charges to get confirmation voucher.
Me:- date:- 8th march-2017
I will pay later amc charges, first let me check it becouse i have already pay rs-45000/. So what advantage for me? When i make a plan for next time before that will pay it.
You:- 8th march-2017
Dear sir/madam

Greetings from club jiva!!!

Thank you for writing to us.

One of our customer care executive will get back to you.
For any further queries feel free to contact us.

Warm regards,
Member relation team

You:- 31 th march 2017
Dear sir,

Thank you for transacting with club jiva.

Please find the enclosed confirmation voucher confirming your booking. You are requested to carry
Your confirmation voucher and photo id proof along with you at the time of travelling to the resort.

We wish you and your family a wonderful holiday full of happy memories. We are eagerly awaiting your feedback on the holidays and club jiva services, as its most important for us.


Do you see after your last reply when you you confirm me? “one of our customer care executive will get back to you.”8 march to direct 31 march.

Now if you are going to cut my nights and day then let me know i will took lrgal action action and send you legal notice.

I had been awarded Club Jiva voucher as winner. Had been promised 5 nights/6 days free accommodation in any of their tie up location. I had been following up with them since October'16 and at that time I was told to call and do bookings in April'17 as till March'17 its full. When i called in April'17 they told me to call in June'17 as its not available.

In the meantime y voucher validity dates are going to expire and how should i resolve this issue.

they are not living up to their commitment.

I was about to fall prey to this fraud company but thanks to this portal. T was a near miss. Looks like this con game is running high in goa. There ground marketing personnel convinced my wife that she is lucky to win a lucky draw and in order to claim the prize he asked us to go through a 60 mims presentation. This was like bluffmaster movie where every step is carefully desgned to fool you. starting from their marketing guys requests which will bring your emotions out and you will become his god to help him earn 300 rupees. than starts the game, in presentation they will convince you in such a way like they will try to pose you as a family decision maker, the caring father, husband, a masiha who gifts holidays to his nears and dears. the DAV to which they are affiliated is also a fraud company, to sum up this is a game of taking money in the name of dreams which are later declined in the name of 'no availability of rooms' or lower class booking with hidden charges. At last their representative started presurrising me to pay money than and there itself. their costs are like buyiing a small car, I asked them why don't you give time to ppl to think, they said the offer is for today only. I was given a 2.5 lacs scheme which they reduced to 85k later but only on the condition to pay immediately. They also know that once we read its reviews on google we are never gonna come back. Fraud chaps...to hell with them for wasting my 2 hours.

My name is Brijesh.I joined club jiva on 23/03/17 in Goa. I took a membership plan for 5 years nd paid an amount of rs 10000. As the club member said its the minimum amount to be pay for becoming a member. But when I search on google, I look 99per reviews are bad. So now I m not satisfied nd now want to cancle my membership plan nd want my amont back. Club jiva cheated mostly couples nd families on tour nd in the same way at every place. They all are fraud ..plss take action against them.

Hello,

My name is Nitin Maru. I am from Bhiwandi. I joined Club Jiva on 22/02/2017 at Mahabaleshwar. We took a plan for 10 years and 5 holidays alternate year. The plan was of Rs. 65, 000 and at that time in Mahabaleshwar we paid Rs.15000 as they said this is the minimum amount you must pay to become the member.

The membership plan was explained by Consultant: Vijeta and the Manager over there was Ashutosh. Vijeta explained us the membership plan and during the explanation period Vijeta said and did not said the following things:

1. Vijeta DID NOT said that there are Three Seasons - RED, WHITE & BLUE.
2. Vijeta said that you can book in Club Jiva as well as in DAE at any time of the year and you can get the booking and go for holiday in Club Jiva as well as in DAE at any time of the year i.e. between 1st January to 31st December.
3. Vijeta said that you get 5 holidays every alternate year in 10 years and each holiday will have 7Nights/8Days. Vijeta told me that you can even split our holidays in Club Jiva as well as in DAE for example if you want 2nights in Manali and 3nights in Shimla or if you want 2nights in New York and 3nights in Hawaii, you can split your holidays like this.
4. Vijeta said that in Club Jiva you will only have to pay a maintenance charge i.e. Rs.4900/- Only for 7nights. In DAE, Vijeta said that you will have to pay between $99 to $299 depends on which hotel you select.
5. Vijeta said that if you book in DAE for example, 2nights in New York and 3nights in Florida then you just have to pay once and the amount will be between $99 to $299 and in that amount you will get the booking in New York as well as in Florida.
6. Vijeta said in Club Jiva or in DAE for example if you take 3nights in year 2018 then the remaining 4nights will be carry forwarded in year 2020 as it’s your alternate year plan or even if you want to go for holiday in year 2019 then you can use those remaining 4nights of year 2018 but for that you will have to inform us when you book your holidays in year 2018. Vijeta said this is applicable in Club Jiva as well as in DAE.
7. Vijeta said in DAE for example if you take 2nights in February, 2018 and if you take remaining 5nights in the same year i.e. 2018 in the month of September then you don’t have to pay anything but if you take the remaining 5nights in next year i.e. 2019 then you have to pay between $99 to $299 and this amount depends on the hotel you select.

So while Vijeta was explaining us the Membership Plan I even asked and confirmed twice or even thrice about every above mentioned points.

I asked about the booking period and getting the booking and also I asked that I can go at any time of the year and Vijeta said as it is in above Point no. 2.

I became member, I got the agreement and Kit and in agreement I saw BLUE typed under Seasons column so I asked twice that what does this season mean and Vijeta’s answer was that it’s that you can book and go at any time of the year i.e. between 1st January to 31st December and Vijeta said there’s a book inside which has all the hotel names with location of Club Jiva and DAE so I went back to hotel and I opened the book and after turning 3-4 pages, I saw a page which had RED Season, WHITE Season and BLUE Season and then I immediately ran to the place where Vijeta explained me the Membership Plan and I went and showed Vijeta the page in the book and she said that it means you can book at any time of the year i.e. between 1st January to 31st December. But Then too I said her that in BLUE Season it’s written that you are allowed in Off Seasons but Vijeta assured and guaranteed us that you can go for holiday at any time of the year i.e. between 1st January to 31st December.

Then for Point no. 3 & Point no. 4, I asked twice and thrice and re-confirmed that in DAE for example I can take 2nights in New York and 3nights in Florida or in Club Jiva for example we can take 2nights in Goa and 3nights in Manali and her answer was as she said in Point no. 3 and then I asked Vijeta about the maintenance for Club Jiva that I will only have to pay Rs. 4900/- only and no other taxes or any extra fee and she said Rs. 4900/- ONLY for 7nights is maintenance charge for Club Jiva and no service tax or any extra fee you will have to pay and also on Owner Application Form, there is a section where she has to fill the amount of Maintenance charge and there she just wrote Rs. 4900 as we had took a copy of that form and when we went to Club Jiva Office in Jogeshwari, Meena Ma’am over there said us that the maintenance is Rs. 4900/- +Tax but as she saw in form that only Rs.4900 is written by the consultant: Vijeta and no +Tax is written, Meena ma’am said it’s our Consultant’s mistake and you will only be charged Rs. 4900 and no tax. I have added the copy of that form in the Attachments.

Then I asked in DAE for example if I book 2nights in New York and 3nights in Florida then I only have to pay between $99 to $299 and that also only once and it will include New York and Florida so Vijeta’s answer was same as it is in Point no. 5.

Then for Point no. 6 even we asked twice and thrice and re-confirmed but she said as it is in Point no. 6.

Even for Point No. 7, I re-confirmed with Vijeta and asked Vijeta that is it possible to take holidays as you are saying and I don’t have to pay anything if we take remaining holiday nights in the same year and we just have to pay if we take the remaining holiday nights in the next year and their answer to this question was same as in Point no. 7

I went to Club Jiva Office in Jogeshwari on 25/02/2017 to re-confirm all these things and also to meet the office staff. There, I got to know from Meena ma’am that Red Season members will have first priority to get the booking then the White Season Members and then at Last Blue ones. We didn’t even knew about this. Then I got to know that there is nothing like you can split your holidays in DAE or you can pay only once and go for 2 or 3 places in DAE. Also I got to know at Club Jiva Office in Jogeshwari that you have to pay a fix amount in DAE and that’s $229 for 7nights. Then I got to know that you can’t even carry forward your remaining holidays as it’s in Point no. 6.

I became member because I wanted to travel Internationally. In India, I have covered almost all places except Goa and Kerala. My main reason for becoming member was to travel Internationally and also going at 2 or 3 places by just paying one price.

Thank You,

Nitin Maru.

FRAUD CLUB JIVA
I vistited Matheran on 18th Feb with my wife. One of person from Jiva Club met me near Near Rangoli Retreat hotel and he gave one coupon to tear and I found message " one of sure gift 1.LED, 2. IPOD, 3 stay at hotel, 4 Cash reward of INR 10000”. He said we will have to attend a presentation for 1 hour at Hillock hotel with Family, he also asked if I have the VISA credit Card, he said nothing will be asked to pay. So to fool the person and swipe card immediately. I reached the reception of hotel of Rangoli Retreat. One lady met and asked to show the VISA card. Then One of Salesgirl took us to see hotel said Jiva club have tie up with Rangoli Retreat hotel & ihe said JIVA club is the owner of various hotels like Cidade De Daman, Millennium Park in Panchgani, Aguada Anchorage in Goa, Abhishek Beach in Ganpatipule Ratnagiri, Ginger Tree/ Goveia Holiday homes in Candolim / Anjuna beach etc, she showed us mails from Existing customer who are satisfied…..fake mails and pictures.She also said with Club Jiva membership i can also book Club Mahindra resorts any season any time. Then she asked his senior manager (Jignesh, may b fake name) to attain us. He said he can get cash discount if I accept this today…..a big trap. He said 2 yrs free membership one domestic & one international trip is free 6 nights/7 days in 4/5 star hotels ….again trap, we asked him his visiting card or ID card, manager said they will show when you take membership ….again trap. He was again and again asking me if my credit card is older more the 3 yrs then i would get more rewards points ... big trap, as credit card older then 3yrs dont have cip inside & easy to do fraud. They both were discussing lie/ fake stories about their hospitality, services of Jiva club. He was making my mind to say YES by writing again and again. He said that the annual charge is just Rs 4900 and I have to pay Rs 1, 30, 000/- for 25yrs membership . He said if I pay uising credit card they have arrangement with my bank and I can covert this into 24 EMIs with 0% interest ( another lie)& asked me to just show my credit card & they brought the credit card swiped machine for Rs 100, 000 and I didnot the pin under their influence/ hypnotism as that person was not ready to show his visiting card & thank god i got chip based credit & debit card. I took my card back & kept it in my pocket. Immediately I checked the google to see the review and found they are fraud, they have cheated so many people in other locations. They target families/couples on holiday trips so that they can not do anything.

Respected sir,
We are being cheated by this club. I have complained once on your website but I didn't got any respond. When me and my family were visiting Goa in the year 2015 there we were exploited in the name of foreign tourism. We deposited our money and after struggling so much we got the membership card but they were not explaining us that what was the procedure o[censored]sing the card we have called so many times and we have send them message In their website but they blocked our ID. I hope you will take a action against that group.

Respected sir,
We have deposited our money in the company named club jiva we are being exploited in the name of foreign tours. After struggling few months we got our membership card but now they are not providing us information about the procedures o[censored]sing this card and they are not receiving our calls also. We are being cheated since we visited Goa in the year 2015.Hence, we don't want to be any member of this club. We just need a refund.

On dt.18/11/16 at De'Alturas Hotel, Candolin, Goa, they convenience me to deposit 30, 000/ and 18 Emi. But after know review on Google. And bed experience to talk club execu. Dharmendra and about my card, receipt, and not booking any time reservation, I cancel my membership. Even I send msg. for cancel my membership and refund my deposited amount Rs.30, 000/ .Till today I didn't get any call or msg. I didn't get any feedback after 50 day. And I didn't get any booking of resort as I want . when I call about it they answers that u have to before six, ten month. I ask how it can programme anybody before ten month. Then he tell we r getting before 12 month. Then I socked to get this type of answer. And I feel like I am an idiot to be of member of club Jiva. So, I cancel my membership
Cancel my membership and refund my money as soon as early possible.

I went on trip to matheran and i was told that i have to go through 1 hr session to get a vacation free. I and my husband took membership of club jiva as i was told we can plan for any month and anytime we want and we only have to inform 1 week prior and there would be a room booked for us. I called up for a booking from 30th dec till 2nd jan near mumbai but i was told that booking is full and we can get booking for delhi or shimla. Pls tell me who the hell go to delhi for new year and to shimla for 4 days. That girl i spoke to (Nisha) was more interested in going home as her working hrs were ending. Club jiva cheated us of money and their service is pathetic. Their customer service rep doesnt know how to speak english or even how to speak politely. She was asking me again and again to send a email and not call. Then she was telling me that i have to 1 month prior my trip dates. I told her that was not written anywhere in contract. She said it is written but she was unable to tell me where it was updated. When i asked for refund as m not getting the booking, she refused to send my application for refund as there needs to valid reason for cancellation. Pls soneone tell me more valid reason than not getting booking i want on time. For all peaple who have been cheated. I seriously suggest to do a police complaint with the contract signed

I have been forced to take membership with clubjiva of 30, 000 for 5 years. As of now no service is being utilized by me. Due to some health issues as I requested I will not be able to use the service and so requested for refund which was denied. The same thing has been conversed with customer care and requested many times but all in vain. So through this platform I request you to cancel my membership and refund my amount.

Dear sir /madam
Club jiva club jiva taken money rs.81600 at name of club jiva membership on 16/11/2016, but when i know that it fraud immediately mailed to club jiva for cancellation of membership and return of money but club jiva refuse to cancel membership and also refuse to give return to money, though i did't take any facility from club jiva. Club jiva made cheats to manny people in the name of club jiva membership. So sir /madam kindly help me to get back my money from club jiva thanking you.

Dear Sir/ Madam,
Our membership no. is CJ/MP/OP/SHIMLA 00029
We got trapped in this fraud Club Jiva / Holiday Kart ltd. during our visit in Shimla on Oct 2016, they are big cheaters. They make tourists their target as they know tourist will not stay there for long time.
We came across this Club Jiva member on Mall road Shimla. A man on that street came up to us and tried to lure us by the gift vouchers; we refused to accept the voucher. Then he said he was poor and would get money, if we accept the card. Also he somehow convinced my 6 yrs daughter to scratch the card and try her luck. The cards showed 4 gifts (a free holiday, a led T.V, a cash price of 10000rs and an Ipad) he said we will definitely get one of those prizes. And we will have to visit the hotel to collect it and said that it is just a part of the promotion of the hotel, so that we can recommend it to others.
We went to the hotel where we were asked to fill the form and attend 1 hour seminar, again they said it was only for their hotels promotion. We said we don’t have that much time but still they insisted saying they will wind up early, but the all this drama stretched for 3 hours.
Miss Anisha and her senior Miss Gupta gave the luxurious presentation about the 10 yrs membership of Club JIVA costing 1lakh which gives free accommodation in all 5 star hotels in India and also about the DAE group which gives free accommodation in foreign countries. They made several high, high and high promises to us, and presented before us a long list of resorts of club jiva and its tie ups. They told us that apart from the membership fee and maintenance fee, we would not be required to pay a single penny for staying at any of these resorts. Still we were not convinced and said we not in position to pay such a big amount.
To this Miss Gupta make up with another offer of an interest free 12 EMIs on HDFC credit card and no other charges. We still were not convinced so, Miss Gupta lured us again with 10000Rs discount and 24 interest free EMIs on 90000Rs that is 3750Rs for 24months (3750rs X 24months = 90000Rs) and said they have ties ups with bank. She also said we can cancel the membership within 10 days and we will get our whole money back.
Note during all this time Miss Anisha was trying to lure us by getting all chatty with sweet and personal talks and praising comments. We even ask them to give us some time to make the decision, but they didn’t allow us to go out the hotel and said you can discuss in your language which they said they don’t understand .We were discussing in Marathi language our mother tongue but they would stay there and interrupt us, Later on we came to know that Miss Gupta understands Marathi language as she served in Goa for some years this was other cheat. I believe we were hypnotized and under their influence.
In this way we were hypnotized to buy the 10 years membership of Rs 90, 000. We have to pay in 24 months EMI of Rs 3750. We did transition by Credit card by opting the EMI option on the machine (Yes I pressed EMI option also). We got a call from Bank to confirm the transaction we confirmed and clearly mention about the 24 EMIs, bank said that was the merchant’s call, again Miss Gupta assured promised that it’s her duty as all credit card banks have special Tie up with them and she will make sure about 24 EMI.
After this we went to hotel and checked the reviews we found all the bad reviews everywhere on internet and came to know how fraud this club is.
We immediately messaged Miss Gupta to give the clarification about the bad reviews and cancel our membership; she said to check good reviews also. We searched hard and found almost 99% of the reviews were bad and –VE only 3-4 reviews were good that also I am sure they must paid or by their own employees.
We also immediately called HDFC credit card service and asked them to cancel the payment as the Club Jiva is a big fraud. Bank customer care said to fill the dispute form. We did that after coming to Greater Noida. Meanwhile we came to know through bank that merchant has claimed for the whole amount instead of EMIs. And also we will have to pay the interest on the whole amount.
Following are the reason we want to cancel our membership with this Club.
1. First of all it’s a fraud club mispresenting the information and cheating the innocent people.
2. 99 % of the reviews are bad.
3. They claimed for whole amount instead of the emis and are also making us to pay the interest.
4. They said we can cancel the membership within 10 days, and now they say its nonrefundable.
5. They have given us blue card which for off season and this was not told to us before.
6. There are utility charges ranging from 500rs to 1500rs per person to book the hotel or resorts through them, which was again hidden from us.
7. They promise 4-5 stars hotels, but actually give 3 and below stars hotel,
8. Many of the 5 stars hotel they claim they are tie up with are actually not, we actually called them and checked. https://www.tripadvisor.in/ShowUserReviews-g1165042-d1116866-r[protected]Aguada_...⇄ Check this review with the photos and see the reply given by the manager also.
9. Please find few more links about how fraud Club Jiva is
10. http://www.complaintboard.in/complaints-reviews/fraud-club-jiva-holiday-kart-pvt...⇄


The main office of Club JIva is located at
65, Level 1, Dewan Centre, Swami Vivekanand Road,
Patilwadi, Jogeshwari West, Mumbai,
Maharashtra 400102
Phone:[protected]

Best Regards,

Dilip Jarikote
[protected]

Time and again we are requesting you for our refund and we are getting the same reply that policy is not refundable.

Email written to customer care Club Jiva, we have mentioned clearly that how your representative team at Mahabaleshwar has cheated us by saying and showing false documents before signing the agreement.

Our money is laying since 2015 with you and we have not avail the facility till date today.

Our current situation is not allowing us to avails any such policy, which have been brought to your notice time and again through mails and many telephonic conversations as well.

Further your representative Ms Simmy had agreed and assured for the refund and now you are denying for the same.

We have also requested to consider this case on humanity ground and process our refund.
Ram Mohite

Dear sir/madam,

We have been registered for the holiday kart pvt ltd (Club jiva), membership on 31st october 2016 in shimla. As club jiva did not answer any of our concern after even six days, we request you to help us to cancel the membership.
Holiday kart pvt ltd (Club jiva) members are mentally torturing us.

1. It was decided that club jiva will deduct rs. 90000 in 24 month (By emi and the monthly emi will be not more than rs. 3750), however club jiva have illegally charged rs. 90000 on my credit card.
2. The information given by holiday kart pvt ltd (Club jiva), was fully deliberately fabricated and was not truth at all.
3. We were hypnotized and were came under influence of club jiva representatives which they did for their while swiping the card i had even pressed emi option on swipe card, so how could they deduct rs. 90, 000 on my card.
4. Importantly, we came to know about the bad reviews about this club jiva and how fraud it is after taking the membership.
Find link given below for your information
http://www.complaintboard.in/complaints-reviews/fraud-club-jiva-holiday-kart-pvt...⇄
5. Representative of club jiva did not give us true information about club jiva, the information we got was for their marketing and own financial interest.

So, we wish to cancel our membership and request you to help us to get fully refund the charges we paid against it.
I herby, confirm that we have not at all used any services from this club.
Sincerely,

Dilip ventakrao jarikote
[protected]
Shraddha dilip jarikote

Club Jiva — Cheating by Club Jiva Team at Mahabaleshwar on 27th October 2016


I Mitesh Panchal visited Mahabaleshwar with my wife. On 27th October 2016, we met a guy named Raj (Mobile: [protected]) and Kunal [protected] at market giving us some lucky draw coupons for Jiva Club on the occasion of their 5th Anniversary and asked us to visit the Panorama Hotel on 27th October Morning.

He told us that there will be a small presentation and then we have to scratch the lucky draw coupon and then we will get any one of the prize from below options as part of their anniversary celebration:

1. LED TV
2. Tablet
3. Holiday worth Rs. 21, 000
4. Rs. 10, 000 Cash.

He also asked us to come with any Master or Visa Card (Credit/Debit) and ID Proof. We went there in morning and it took around 2 Hours. Ms. asked our Holiday Patterns and past holiday destinations and noted down the same on a form. Later on she went through brochure of their Resorts and explained Packages.

Initially we were asked to pay Rs. 54, 000 for 21 Nights Package. Later on their manager Mr. Parag Navare (Mobile: [protected]) had discussion with us and he provided discount and gave final amount as Rs. 40, 000/- and he told that this amount will get converted into EMI of Rs. 1, 111 per month for 36 months. He used my SBI Credit card for the same and I found that he charged me for full Rs. 40, 000/-. I asked him about the same and he said that he has just blocked the limit of Rs. 40 000 and this will get converted into EMI of Rs.1, 111 automatically and told me not to worry about it.

After all this we scratched the lucky draw coupon and to our surprise we found Holiday Coupon from Jiva Club which is totally useless as we will already have access to these resorts after becoming the member.

After returning to Mumbai I received my Hdfc credit card bill on 1st November and found the full amount of Rs. 40, 000 showing up and it is not converted into EMI as Mr. Parag Navare discussed.

They also informed me that there will be No Annual Maintenance Cost, and it is to be paid only in the year we go to their own resorts.

I am no more interested in Club Jiva membership and demand my Rs. 40 000 back immediately by RTGS/NEFT, failing which I will initiate filing FIR against Company and fraudsters and spread the same on various Social media platforms via Club Jiva Facebook Page, Twitter

Cheating by Club Jiva Team at Mahabaleshwar on 31st October 2016
Updated by RohanJoshi, Nov 04, 2016
Attached copy of Credit Card bill and Club Jiva Membership Receipt.

Cheating by Club Jiva Team at Mahabaleshwar on 31st October 2016
Cheating by Club Jiva Team at Mahabaleshwar on 31st October 2016
Updated by RohanJoshi, Nov 04, 2016
The information provided by Mr. Parag Navare and Ms. Vijeta is totally misleading and false and they have cheated us by giving false information, below are list of misleading information provided by them :

1. Company is celebrating their 5th Anniversary and hence they are giving away lucky draw scratch coupons. { I found from Registrar of Companies and found that company has not completed 5 Years at all }.

I Rohan Joshi visited Mahabaleshwar with my wife. On 30th October 2016, we met a guy named Raj (Mobile: [protected]) at market giving us some lucky draw coupons for Jiva Club on the occasion of their 5th Anniversary and asked us to visit the Panorama Hotel on 31st October Morning.

He told us that there will be a small presentation and then we have to scratch the lucky draw coupon and then we will get any one of the prize from below options as part of their anniversary celebration:

1. LED TV
2. Tablet
3. Holiday worth Rs. 21, 000
4. Rs. 10, 000 Cash.

He also asked us to come with any Master or Visa Card (Credit/Debit) and ID Proof. We went there in morning and it took around 2 Hours. Ms. Vijeta asked our Holiday Patterns and past holiday destinations and noted down the same on a form. Later on she went through brochure of their Resorts and explained Packages.

Initially we were asked to pay Rs. 54, 000 for 21 Nights Package. Later on their manager Mr. Parag Navare (Mobile: [protected]) had discussion with us and he provided discount and gave final amount as Rs. 45, 000/- and he told that this amount will get converted into EMI of Rs. 1, 250 per month for 36 months. He used my SBI Credit card for the same and I found that he charged me for full Rs. 45, 000/-. I asked him about the same and he said that he has just blocked the limit of Rs. 45, 000 and this will get converted into EMI of Rs.1, 250 automatically and told me not to worry about it. {Attached copy of credit card bill}

After all this we scratched the lucky draw coupon and to our surprise we found Holiday Coupon from Jiva Club which is totally useless as we will already have access to these resorts after becoming the member.

After returning to Mumbai I received my SBI credit card bill on 1st November and found the full amount of Rs. 45, 000 showing up and it is not converted into EMI as Mr. Parag Navare discussed.

They also informed me that there will be No Annual Maintenance Cost, and it is to be paid only in the year we go to their own resorts.

I have visited Club Jiva Head Office at Jogeshwari on 2nd November morning and asked to meet Ms. Meena Sharma. Since she was not available at that time, I have been asked to send my complaint via email to [protected]@clubjiva.in and I was informed that I will get call back from Ms. Meena Sharma, but it is already been 24 hours I have sent her email { Attached snap of email } and I have not heard back anything from them. I have called up on their head office several times on[protected] to talk with Ms Meena Sharma but she did not talk and I was informed that she is busy in meeting and I will get call back. I left me phone number and name and waited for whole day but did not get any call from their end.

I am no more interested in Club Jiva membership and demand my Rs. 45, 000 back immediately by RTGS/NEFT, failing which I will initiate filing FIR against Company and fraudsters and spread the same on various Social media platforms via Club Jiva Facebook Page, Twitter etc.

My ICICI Bank details are provided below:
Name: ROHAN JOSHI
Account No:[protected]
IFSC Code: ICIC0006235
Account Type: Savings Account
Bank: ICICI Bank Limited India
Branch: Fort (Dr. D.N.Road Branch)