Travel Triangle Complaints & Reviews

Ref. to my Booking ID 12222843, I am writing to formally request a refund for my hotel bookings at Srinagar and Pahalgam which were made on 5.4.25 for my stay from 3.6.25 to 9.6.25. Unfortunately, due to the recent terrorist attack in Pahalgam on April 22, 2025, which resulted in the tragic loss of 26 lives, I am compelled to cancel my reservation due to serious security concerns.
Given the current situation and the uncertainty surrounding...

As part of my package, cab services were provided, and I was assured that proper cab bills would be given. However, despite repeated follow-ups, the agent has failed to provide the cab bills, which I require for reimbursement and record-keeping.

I have tried reaching out via email, call, or chat, but there has been no proper resolution. This lack of transparency and service is highly disappointing.

Booking Details:br...

The trip was poorly planned. Specifically
- Every Hotel we went there were no booking; had to call the travel consultant to sort out
- Our hotel was changed after we arrived at Silver Pearl Beach Resort, Neil Island (we have a confirmed booking)
- we were booked into an afternoon ferry inspite o[censored]s having a written confirmation to take the morning ferry to Havelock Island on 1st Jan leaving us almost no time at Havelock...

I am writing to express my deep dissatisfaction with the recent booking experience and the lack of support I have received post-payment from both Travel Triangle and the assigned travel agent, Adventuremania, for my Himachal trip (6 Nights & 7 Days)..

Booking ID[protected]

I made a booking today and paid 50% of the total amount for the trip. Soon after the payment, I noticed a discrepancy in the itinerary, which I immediately reported to both the Travel Triangle trip planner and the travel agent. Unfortunately, despite several follow-ups, I have not received any clarification from the travel agent. This lack of response raises serious concerns about the level of service I can expect during the trip.
Given the current scenario, I have decided not to proceed with Adventuremania for my upcoming trip.

I am also disappointed with the inadequate support from Travel Triangle in addressing my request to switch to another travel agent, despite my repeated requests. I had a much better experience with 'Make My Trip' in the past, and I chose Travel Triangle this time, expecting a similar level of service and customer support.

It is disheartening to see that the promptness and attention shown before payment have completely disappeared now that the payment has been made. I raised my concern today at around 1:00 PM, shortly after the payment was done at 12:30 PM, and until 5:00 PM, I did not receive any feedback from either the travel agent or Travel Triangle, except for the responses I received after my persistent follow-ups.

I urge you to change the assigned travel agent and reassign my trip to another agent who has provided the same quote and has demonstrated better clarity in their itinerary and support.

This is a matter of trust, and I sincerely hope that Travel Triangle will uphold its responsibility towards its customers and provide the necessary support in resolving this issue.
If Travel Triangle cannot assist me with switching to another agent, please proceed with the cancellation of this trip. I would rather lose the money than continue dealing with an untrustworthy service.

I look forward to your prompt response and a positive resolution to this matter.

I booked a trip with Travel triangle for kerala trip, the service was very good till i completed the booking and after that the follow up questions of mine were being rejected

1. Payment option committed to me got changed during the last 2 days and I had to pay via cash and gpay directly to the driver, I was given commitment to pay via credit card.

2. Driver was rushing towards end of the trip and was rushing to hotel and was rejecting to go to other place we requested.

3. Arbour resort munnar was not upto a 4 start category it was not maintained neatly.

4. Hotel prime palace was very pathetic and a bad odour was coming all the time which spoiled the mood of stay.

5. Spices lap resort was good but they provided a room which was upgraded as per their comments, food was superb here and the complimentary breakfast was also good.

6. Driver wasted our time on day 1 by taking us to location Which was not planned and in iterinary. We missed few places like eravikulam national park in munnar.

I am solo travel from Malaysia.

I had booked Booking ID:[protected] for 7Night 8Days trip for my self alone. From Travel Triangle's website and took over by 3rd party agent which is Breath Taking Holidays handle by Ms. Sana.

1. I had booked for a 7Night 8Days with cost INR46, 000 tour include 3star Accommodations, Tour guide and request to join small group.
And they suggest me to join 1 couple and I agree...

1. Quality of room in munnar was so cheap as shown in pics, pillows and bedsheets were so dirty and unhygienic. Mattress and bed frame was broken from middle. Balcony was spoiled by piegons.
2. ⁠driver of cab harrashed us on middle of travel and misguided us for show timings and other things.We coudnt cover half of places mentioned in itenary.
3. ⁠no communication was given about AC of boat house. When we called trip adviser several times from 1 pm to 7 pm to check and short out the issue but not a single response we received and we had to suffer in terrible hot weather along with 2 kids in trip.
These people are only good in response till the time we dont pay ful money. Once they receive full money they dont bother at all how u r suffering on ground and these people just enjoying sitting in home with our hard earned money.

Hi Travel Triangle Team,

I am Nitin Gautam, I have been a member of travel triangle since 2019. Last time I booked my package to Bali from you and all went well.

Note- I raised a query on the travel triangle last week for Singapore for my family on your platform. Booking ID:[protected]

I got mail and whatsapp msgs from Meenakshi Gaur. [protected]

For some reason, I couldn't reply to her mails and msgs.

Today on 1st may 2024, Around 1pm she called me and started yelling at me.Things like why you are not responding to my msgs, if you have raised a query you should answer and reply.

I told her I was occupied and this is not the way you should talk to me.

She was continuously shouting and was very rude to me.

I never expected this kind of behaviour from someone who works in a reputed organisation like Travel Triangle.

Kindly escalate this issue.

Regards
Nitin Gautam

I had enquired on 4N/5D package to Hongkong. While initial conversation was good, the concerned person (Mr. Piyush) showed completely different attitude once the advance money was paid. When i intended to move away to another travels for the same tour, he came back offering discounted price. I had made choice and moved to another professionally managed travels and have fully booked the tour

From March 01, 2024, i have been following up on mails for refund of my amount. He said deduction of INR 2000/- as convenience fee (for zero convenience provided). Even INR 900/- which was due for refund hasnt been paid till date.

Booking ID[protected]
Booked a package through travel triangle wherein they charged approx 4000 as TCS and did not deposit it to income tax authority

Trip ID 10487725
It has been 10 months since our trip and the TCS has not been deposited and doesn't reflect in our form 26AS. This is tax evasion.
Please deposit the same ASAP.

My booking ref # 11286719 Kerala land package for amounting to : 37, 100/-

WE HAVE HAD A TERRIBLE EXPERIENCE WITH TRAVEL TRIANGLE.

The package was booked for 24th Jan to 29th Jan. I was been directed to Namaskara Travels and was in touch with Krishna, have got my hotel vouchers in time.

All 3 installments were made on due date.

However, the services were not delivered as per the commitment.

My visit to Allepey was scheduled on 28th Jan in Cyrus resort by Tolins hotels. We had reached the resort as per the schedule at around 1:30 pm and was been told there is NO BOOKING in my (SHIVIKA BHATIA) name.

I still had full comfort on Travel triangle and confidently called Mr. Ankit (Namaskara Travels) and Mr. Gaurav (Travel Triangle) and sat peacefully at resort reception thinking that the confusion will get sorted in next 15 – 20 minutes.

Just to remind “WE HAVE BEEN TRAVELLING WITH OUR 1 YEAR OLD DAUGHTER”.

So around 2 pm I called up Mr. Ankit again to check the status and suddenly he stopped answering my calls. After a couple of calls he ansewered the call and started ABUSING saying that “I AM UNWELL AND DON’T BOTHER ME, On asking for resolution he further added “JA JO KARNA HAI KAR LE YAHA PE PHONE MAT KAR, MERE GHAR AAKE MUJHE DEKH LENA” and further abused.

I further reached out to Mr. Gaurav (travel triangle) but of no help. Approximately after an hour or so I got a call from Mr. Harish (namaskara Travels) and informed that some goo[censored]p has happened and there is no room available now in cyrus resort by tolins and further I was been told to search hotel and check-in directly.

Myself being helpless started searching for hotels but due to long weekend none of the rooms were available. I was been given an option to check in some shaddy hotels also which I refused.

Further, I requested your people to shift me to Cochin the same day and get me a hotel there – again I was been told all the hotels are booked. Some how with the help of our driver Mr.Hashim (the only kind human being we met from your team) we could manage to get the hotel.

We reached at 1:30 PM at Allepey and left at 4:30 PM from there to Cochin. My driver helped me book Diana Heights in cochin for which Mr. Harish already confirmed no that rooms are available. I don’t know why I was been told lie here also. Some how, after travelling for about 7 hours in a day we managed to reached Cochin Hotel on 28th Jan. After that no sight seeing was done.

Now, please investigate the entire matter and pay us with the compensation :

1. Abused by your representative Mr. Ankit while seeking for help / solution.

2. No stay at Alleppey (inspite of confirmation)

3. Both the days 28th Jan and 29th Jan were wasted.

4. No sightseeing done either in Allepey or Cochin.

5. We had no car on 29th in Cochin.

IT WAS A TERRIBLLE / HORRIBLE EXPERIENCE WITH TRAVLE TRIANGLE AND MR. GAURAV DIDN’T EVEN BOTHER TO CHECK WHETHER THE STAY WAS PROVIDED TO US OR NOT.

Is this the kind of serives your company is providing.

WE WANT FULL COMPENSATION FOR THE DAYS WASTED AND HARASSMENT WE HAVE FACED.

Unsatisfied customer

Shivika Bhatia

[protected]

No proper guidance during the travel. Not able to cover all the places mentioned in the package. There is no help for us to visit the places. In the itinerary, it is mentioned 2 near by places in 2 different places. How can a customer visit the same area for the second place again on the second day. We came here by trusting the Travel Triangle package and hoping will get some guidance, instead we are in a situation to plan ourselves while visiting the place. I didn't find any use of going a vacation based on the package. While coming to the cab, the driver is very slow. He takes us to wayanad from Bangalore in 9 hours instead of 6 hours. He didn't even on the AC in the car during the travel in afternoon times even on national highway. He even ask for extra cost if the time limit cross at the end of the day, but we came here by trusting on our point of contact (kishore) words that all the cab facilities cost included in the package. It is total disappointing with the package. We miss most of the important places like chembra peak, soochipara falls, arippara falls, edakkal caves by trusting these guys. These guys will call you so many time till you paid the amount, and left the customer in the middle like no where. Expecting a refund of 1500 for not providing the guidance to our trip.

No proper guidance during the travel. Not able to cover all the places mentioned in the package. There is no help for us to visit the places. In the itinerary, it is mentioned 2 near by places in 2 different places. How can a customer visit the same area for the second place again on the second day. We came here by trusting the Travel Triangle package and hoping will get some guidance, instead we are in a situation to plan ourselves while visiting the place. I didn't find any use of going a vacation based on the package. While coming to the cab, the driver is very slow. He takes us to wayanad from Bangalore in 9 hours instead of 6 hours. He didn't even on the AC in the car during the travel in afternoon times even on national highway. He even ask for extra cost if the time limit cross at the end of the day, but we came here by trusting on our point of contact (kishore) words that all the cab facilities cost included in the package. It is total disappointing with the package. We miss most of the important places like chembra peak, soochipara falls, arippara falls, edakkal caves by trusting these guys. These guys will call you so many time till you paid the amount, and left the customer in the middle like no where. Please Don't fall into these cheap tricks from these people

Our trip turned into a mess because the person who booked it left the company and made a lot of mistakes. Nobody wanted to take responsibility for those mistakes. We agreed over the phone that a jungle safari was part of our package, but it got booked for the wrong day. Since canceling wasn't an option, they asked us to pay an extra 4400 for the safari, which we reluctantly did.

This was supposed to be our anniversary trip, but it turned out to be stressful because we had to keep talking to them and negotiating the safari price. The agent mentioned that the safari was part of the exclusion list in the quote but in reality, the same was not reflected in the app. I didn't notice that, and they used it against us, asking for proof that the agent agreed to the safari.

It's frustrating because they sent us tickets and booked it in the first place, so why ask for proof? These people aren't professional, and they don't take responsibility for their mistakes. It felt like they cared more about making money than fixing their errors. I don't recommend Travel Triangle if they can't check and fix these issues. It's disappointing to pay extra and go through all this drama (lots of calls) during our anniversary for no fault of ours.

We booked via travel triangle. Singapore family trip. but we paid all the mat from my current account. I'm eligible to get a refund tcs. chetna from travel triangle didn't gave any help. the booking gave to house of travelers from Lucknow. his name is prathumn he doesn't care about customer queries. so they looting the tax money. April month they need to file the tax. but after 8 months still no answer from both the sides.

A fake group started in name of travel triangle ...in the name of providing a work from home job. I tried once but they are asking us to deposit 10, 000 ..to start our work I their site for bookings like that... I don't know is it true or fake...

(The renewal amount of 10, 000 Rs is the fully refundable. After completing the daily bookings you can withdraw your Cash In amount + Bonuses+ Commission. The total withdrawal amount...

Hello Team,
I was in touch with Travel Triangle's Agent.
Trip was planned and i paid the advance, because of some personal reason i requested cancellation and I accepted the charges.

As per the Email I was communicated as
"The total package is 2000 USD, will be charged 10%, is 200 USD. You deposited 561 USD, the remaining is 131 USD. We will support 30 USD, So the remaining is 161 usd. Travel Triangle will refund remaining for you."

Post that travel triangle team sent another email saying that

"Dear Traveller
You paid 561$
agent cancellation 400$
Travel triangle cancellation 40$ per pax =80$
cfess 11$ non refundable
5% Tcs on paid amount =26$
Refundable amount =44$ "

I am getting charged twice for cancellation and as per the terms and conditions, it is clearly mentioned that

" Cancellations fee will be charged as follows:
• + After confirmed booking: 10% (For me 10% was applicable)
• + 59 - 30 days prior to arrival date: 5%
• + 29 - 15 days prior to arrival date: 40%
• + 14 – 8 days prior to arrival date: 50 %
• + 7 days prior to arrival date: 100 %
• + No show: 100%
• + Flight ticket in tour is non-refundable "

I am attaching all the documents and screenshots for emails
unable to add the PDF document of the package but attaching the screenshots.

My name is Pradeep, I have recently travelled to Bangkok, and based on my itenary they have not provided the tour as per itenary,
Instead I have to pay extra to complete my tour.

One moment i have to accepted everything to come out from there as I am afraid that i would stuck there if I argue a lot.

Hi,

I am writting this to registered complain against your travel agent Back to travel. Below are points

1. Hotel Amuse vista: For day 1 and day 2 I booked room with bath tube. I got room but there were no hot water on first day and no water on 2nd day . So I did not able to use bath tub.
2. Because there were no water on 2nd day I did not able to leave hotel on time resulting delay in check in for day 3 in hotel grand tekkedy. My hole day wasted over there. I missed many activities like, gavi jungle suffering which was pre booked for 8000 ruppe.
3. In packege I have booked grand tekkedy for two days but they provided only one day in grand tekkedy and shifted me in low cost hotel on day 4th which was very poor in service as well room were without balcony.
4. On day 5 I booked house boat stay in Alleppey but again to save the cost and last movement changes done by back to travel agent and provided me house boat on different location which was very cheap.
5. Also I booked AC cab but for 4 days ac was not working in cab.

All these complaints are raised to travel agent but he refused to ans by query and started shouting nd blaming me.

I request you to take strict action against this agent and refund me my amount which is looted by these fraud people.

Regards

Mayur Patil
[protected]