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Club Jiva Complaints & Reviews

2.3
Last updated May 1, 2024
Complaints 351
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151
Unresolved
200
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Club Jiva Phone Numbers

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+91 88 6715 6777
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Club Jiva Website

Club Jiva Head Office Address

65, Level 1, Dewan Center, S.V. Road, Jogeshwari West
Mumbai
Mumbai City District
Maharashtra
India
400102

Club Jiva reviews & complaints page 6

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D
dr kaps
from Vadodara, Gujarat
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refusal of cancellation and refund as per company policy

Address:Anand, Gujarat, 388450

. I have purchased club jiva membership on 28/4/2019 from anand, gujarat office. My purchase agreement number is cj-ad-1053. I have deposited 15, 000 rupees as deposite receipt no. Chd/mum 20803 dated 28/4/2019.. Club jiva properties are not upto the mark as promised and available at very cheap rate online. I have already told at your anand branch. So kindly cancel my membership as i am in freelook period as per your policy and refund money....
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A
Amalrajs
from Bengaluru, Karnataka
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cancellation and refund

Hi... I had purchased a 5 years holiday package for 65, 000 at bangalore. Then i found it was sold to me with all of false promises, i cancelled (Given in written letter and in mail) it within 7 days of purchase as it is mentioned in their website for cancellation policy. They promised that refund process will take upto 90 working days. Its been 7 months i didn't get it refunded and so proper response from customer care. Please help me how...
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P
from Delhi, Delhi
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irresponsive help lines

Address:Mumbai, 400060

For booking tried more than 10 times on 16.04.2019, but call just ringing,. No one picking except on two instances, where they picked and put my call aside.
Had same experience on 17 apr2019, where more than 5 calls were not picked, just kept on ringing

My amount invested getting wasted. Since i m unable to book the holidays for which i put the money....
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B
bhaskar5494
from Noida, Uttar Pradesh
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non availability of rooms for redcard holders

Address:11 ROSE DALE VATIKA-1, NEAR PRATHAM RIVIERA, BIL VILLAGE, Vadodara, Gujarat, 391410

This is to inform about poor services of club jiva... As i am redcard holder of this club, at the time of agreement their company's sales executive informed that you can get room availibility at any time and place, as i am planning for daman for vacation trip with my family. So i called for room vacancy for next week i. E. 21st and 22nd of april 2019, but i get information that rooms are not available for these dates so i inquired about br...
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K
KALURAM PUROHIT
from Mumbai, Maharashtra
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I want to refund

Address:Jogeshwari, Mumbai City, Maharashtra

Was lured to take jiva club membership by false representation by representatives me. Trushal and two other representatives of holiday kart pvt ltd, lonaval on 11 april 2019. They gave me a membership. After payment of rs. 5, 000/-, i searched for this company on the internet and i got to see so many bad reviews that i decided not to pay the remaining balance of membership amount. The grand picture presented by your representatives and the...
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K
KKiran Kakde
from Ahmedabad, Gujarat
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fraud club jiva / holiday kart pvt ltd and dae

Address:A-26, OPP GANESH MANDIR, BHAGAT SINGH NAGAR NO. 1, NEW LINK ROAD GOREGAON (WEST), Mumbai City, Maharashtra, 400104

I was lured to take jiva club membership by false representation by representatives of holiday kart pvt ltd, mumbai on 8 mar 2019. They gave me a membership. After payment of rs. 60, 000/-, i searched for this company on the internet and i got to see so many bad reviews that i decided not to pay the remaining balance of membership amount. The grand picture presented by your representatives and the reviews by members on the internet were completely...
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P
priyanka0626
from Malegaon, Maharashtra
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fraud company club jiva goa

Hi,

I have taken membership from club jiva in feb 2018 in goa.

Very next i read reviews and went to their center for cancellation of my membership.

On many follow-up they have agreed to provide package of 36000 as dnt wanted to continue any emi further.

From last 1 year am chasing them for reservations but no support from them.

I want my money back.
Please...
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J
Jiw
from Mumbai, Maharashtra
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related to refund and cancelation of membership of club jiva

Address:400615

I have visited to matheran 2 week's ago, there i trapped in the club jiva scheem, now i want to cancel the membership, in there website it is mentioned that you can cancel it in 1week, i told the support team to cancel the membership, but they are not cancelling it and said it is non cancelable and not refundable.
Please help me to get my money back. I have transferred 20000rs to club jiva....
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B
bdit
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

never booked holidays in spite of complete payment

Address:Mumbai, Mumbai City, Maharashtra

We have taken a membership in october 2017 by paying rs.35000 and remaining emi 1900 till date and amc of rs.6500 every year till 2018.

We have requested for booking but till date they excuses of non availability of rooms on specified dates

Hence i stopped emi in august 2018 and amc not paid this year. But as membership stated non-cancellable and non refundable, they have procured our rs.60000 till date without...
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Address:Flat no 204, Wing A, B.No.2, Om Sai, Tagore Nagar, Vikhroli East, Near Veekays school, Mumbai City, Maharashtra, 400083

Hi,

Please help for me!

The is my big mistake in my life by register membership with club jiva.

The club jiva guys is very fraud guys. When i registered i have raise cancel request within 24hr for cancellation membership and refund my amount.

I have raised request [protected]@clubjiva.in and [protected]@clubjiva.in 3-4times. But there no response from there side. I have called to club jiva...
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S
sharmactae
from Mumbai, Maharashtra
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cheating with the hiding of facts and shows the false commitment

Address:400083

My self narendra sharma. I purchased club jiva membership in goa on dated 10th march 2019, where i was riding on bike, once a boy mr. Irshad khan, came to us and told that they are celebrating hotel anniversary, and for this advertisement they are offering us scratch card. He scratch it and found some of the entitle, mr. Irshad told me that you have to come to hotel to collect the price, as this is advertisement of hotel so we accept. We...
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Address:Thane, Maharashtra, 421605

My self kamlesh kachare. I wana purchase club jiva membership in matheran on dated 25th january 2019, from mr. Anwar hussein, and i had made the full payment, now i still change my mind because some issues happen in my family so i want to cancel your membership, i know the your company rules, but i still have to cancelled, and whatever you have to charge penalty charges i was ready for pay it. And then you have to return me my balance amount.br...
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Address:A 403 sonam saffier app phase 5 golden nest mira bhay road bhayander east, Thane, Maharashtra, 401105

Hello sir/madam,

I am a new member of club jiva, who got trapped during my family visit to matheran in may 2018. They are a big cheat. We came across an agent of club jiva at goa during our visit, who tried to lure by offering gift cards to us. The scratched a card, it reflected that you can won a gift out of the four gifts mentioned on that card (A free holiday / an led t. V. / an i-pad / a cash prize of 10000/-) for this...
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T
Tanisha Gaur
from Durgapur, West Bengal
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not getting refund in the stipulated time given by customer care and agent

On 3rd feb.2019 in our goa vacation club jiva associated made us to pay our hard earned money i. E. 60, 000rs. For joining 5years membership in the same manner everyone mentioned taking us in la sunila hotel near arpora. After which they stopped to attained our calls and we get they have provided false no.
Next day we reach police station, they called their associate head kalpana biswas who agreed to cancel and refund full amount and...
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K
Kishor_londhe
from Mumbai, Maharashtra
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club jiva fraud by club jiva, need refund from this cheater company

Address:65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102, Mumbai City, Maharashtra, 400102

Hello sir/madam,

I am a new member of club jiva, who got trapped during my family visit to matheran in may 2018. They are a big cheat. We came across an agent of club jiva at station road matheran during our visit, who tried to lure by offering gift cards to us. The scratched a card, it reflected that you can won a gift out of the four gifts mentioned on that card (A free holiday / an led t. V. / an i-pad / a cash prize of...
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M
mohammadkapadia
from New Delhi, Delhi
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cancellation of membership cj/lcg/b/b175

Address:Mumbai City, Maharashtra, 411027

Three years back i was made to buy their membership with their manipulative tactics. After purchasing the membership, when i tried to book holidays with club jiva, I came to know that whatever presentation was given to us, was full of false promises. For example, we were told that we can break our 7 nights holidays a year can any number of nights as we wish, I was informed by their customer care later that I have to book minimum 3 nights...
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A
ashtekargr
from Chennai, Tamil Nadu
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unethical behaviour bad practice asking more money

Address:411037

Hello sir/madam,

I got a voucher from club jiva saying i can avail 5 nights and 6 days vacation where i have to pay rs 1000/- per night and extra guest (Age above 12 years) will get additional rs 1000/- per night.
Now i got an email from club jiva saying age more than 4 years will be charged for extra person and they will take rs 1000/- extra. (I dont know how come 4 years child become person which tends customer to...
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Arvind_Soni
from Bengaluru, Karnataka
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cj/lcgb/8087 - cancellation - harassment

Address:Mumbai City, Maharashtra, 400102

My membership number cj/lcg/b/8087 taken in 2015 against which club jiva has taken 1.96 lakhs from me in goa. Just within 7 days i asked for my membership to be cancelled and they never cancelled or refunded any amount. We did not get any service for the amount we paid and lost our hard earned money.

After multiple followup and mental pressure, i got the membership cancelled long time back and received confirmation in email...
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M
Mani Vkyath
from Mumbai, Maharashtra
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cancellation membership and refund my amount

Respected all tourism department of the india,

Myself Mani kumar from Mumbai

The is my big mistake in my life by register membership with club jiva.

I would like to inform and aware of the most cheater company clubjiva in india that is cheating on every citizen of india. This company is selling rooms for fixed hotels. But the rooms and hotels are very limited and they are selling to unlimited...
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K
kudeep
from Delhi, Delhi
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wrong presentation of facts by club jiva team in goa

Address:Mumbai City, Maharashtra

I was on vacation with my wife and daughter in Goa on 1-Jan-2019. We were approached by an agent of Club Jiva near Baga beach claiming to give gift scratch cards on celebration of 5th anniversary of Club Jiva. We were informed by him that on completion of 5th Anniversary of Club Jiva, the company assures a gift which could be an iPad, an LED TV, 10k in cash or free vacation and the terms and condition was to just attend a 45 minutes orientation...
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