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Trawex Complaints & Reviews

www.trawex.com
4.5
Updated: Sep 4, 2022
Complaints 10
Resolved
9
Unresolved
1
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Trawex reviews & complaints(10)

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K
[email protected]
Sep 4, 2022
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Website: www.trawex.com

Dear All

Do not believe on there demo they show first fake demo with very low fares from other portals, and when you pay project amount then fare high net to net like other portals.

they frauded me 1.4 lakh project 50%, after that i visited on there office that was closed also.

DO NO BELIEVE ALL REVIEWS ARE FAKE.

THEY HAVE 6 OTHER COMPANIES ON SAME REGISTERD ADDRESS THEY CHEATING PEOPLE EVERY DAY.

HIS ANOTHER WESITE BELOW

FLIGHTSLOGIC.COM
BOOKINGXML.COM
HAJJUMRAHTECH.COM
TRAVELOPRO.COM

these all website have fake review
Trawex customer support has been notified about the posted complaint.
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    K
    [email protected]
    Mar 30, 2021
    Resolved
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    Resolved

    Fraud

    Dear all

    I have talk with vishwanath(trawex sales manager) on 24 aug 2020 about portal he gave me a demo of trawex portal i saw fares on that demo portal fares are cheapest than other portals, regularly i watch that 6 months approx, fares are same cheapest fro other portal.
    Then i ready to work an believe on this company and i have done 50% advance of project, they have created a portal for me but fares are not as per...
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    K
    [email protected]
    Mar 16, 2021
    Resolved
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    Resolved

    They show cheapest fares first on his demo and whn you agree to work then they add his markups in your portal,

    I have lost my 1 lakh 40 thousand

    do not believe on his demo and demo fares, his booking managment system is also false

    cheater company do not believe
    Mar 9, 2022
    Complaint marked as Resolved 
    RESOLVED
    Trawex customer support has been notified about the posted complaint.
    View replies
    Hello

    Prices offered by GDS to all agents are same.
    Even if you search all the portals prices are more or less same on all portals .

    Trawex is a technology provider and market place and donot control any pricing of suppliers on our platform and our customers are free to integrate / add their own APIs .

    Trawex is integrated with more than 1000+ suppliers around the world and our customers can use any suppliers of their choice to get the pricing they want . Hope this clarifies.
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    1 found this helpful
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      M
      ManojYadav19888
      Mar 8, 2020
      Resolved
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      Resolved

      worst services ever

      Beware of the company named trawex technology which claims to give me a travel portal but after working for more than 1.5 years with them, my website is still not working. Calling their customer care is of no use as they don't reply at all. They just want to take the money and don't deliver anything to clients. Their technology is old and designs are copied from template sites. Don't waste your money and spread this word so that we can push...
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      M
      Marceau Bond
      from Bengaluru, Karnataka
      Jun 24, 2019
      Resolved
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      Resolved

      We have been using trawex service for the last two years. The journey of our relationship started with a small project of site improvement and moved to regular yearly maintenance, soon they were selected as a partner for a complete overhaul of our entire website. Trawex helped us build our current new website from scratch. The website is dynamic, mobile friendly and built on a content management system. During the developing of the website, they first listened to our needs and understood our vision and came out with the solution that what we had in our mind. Their developers and programmer are professional and are up for any challenge. Trawex is our continuous improvement partner for our website and i am happy that we choose them as our service provider.
      Jun 24, 2019
      Complaint marked as Resolved 
      I really liked the product and the services provided by Trawex. I didn't find any issues with them.
      Trawex customer support has been notified about the posted complaint.
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        S
        stanzin voyage
        from Udhampur, Jammu and Kashmir
        Jun 23, 2019
        Resolved
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        customer services is worst please don't trust

        Address: 560078

        Hello friends

        I am sharing you very horrible genuine feedback about this travel technology company,

        I am stanzin, i deal with last year with regina lady as business development manager,
        She promises lots and i trust her, later she after 2 months, she stops to attend my call and mail, i paid half amount deal, by transferring online and cash which account no given by them (Account name tripforo for icic...
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        S
        sofia john
        from Bengaluru, Karnataka
        Apr 5, 2018
        Resolved
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        Resolved

        Reliable, trustworthy and professional company. We are glad to have Trawex as our partner. They provided us with a strong and modern booking engine. A very supportive team, always ready to assist.
        It has been a great pleasure working with a dedicated team of Trawex. Good business environment, friendly product. Thank you, keep up the good work and all the best always Trawex
        Feb 9, 2019
        Complaint marked as Resolved 
        Trawex customer support has been notified about the posted complaint.
        Verified Support
        Jan 09, 2019
        Trawex Customer Care's response         Thanks for the feedback.
        Trawex committed to all its customers success and to provide world class service to all customers .
        View replies
        I really liked the product and the services provided by Trawex. I didn't find any issues with them.
        Reply
        I did not find any issue with Trawex. I am really surprised by few negative reviews below since I was pleased with the service provided by trawex.
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          A
          AlSharaf Travel
          from Visakhapatnam, Andhra Pradesh
          Feb 26, 2018
          Resolved
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          Resolved

          We started the project 2 years back and mathew signed the contract. We paid him half money and nothing delivered till now. Every day he says delivery done today but nothing is done till now. Now he does not pick calls and not replying emails.

          I sent one of my person to their office but he could not find that office.

          Trawex people are crook and because of them i am late in launching my website for more than 2 years. Its seems its 2-3 people company, taking money and not delivering anything.

          Join hands in bring this to justice.
          May 6, 2018
          Complaint marked as Resolved 
          customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2018
          Trawex Customer Care's response           We have not signed any contract with above reviewer and not done any project for him. The team at trawex are extremely gracious in serving our customers and the deplorable comments that you have put up as feedback are nothing but a complete travesty of truth and has been executed with a seemingly malicious intent and we believe is fabricated by a competitor. We shall also be writing to the www.consumercomplaints.in management to immediately take this discreditable post off their review site.
          Thank you.
          Moncy Abraham
          General Manager
          Verified Support
          Apr 05, 2018
          Trawex Customer Care's response           There are some companies who started posting fabricated bad reviews about highly reputed companies and used to ask for money to remove those bad reviews. Recently our company got an email asking for money .And Later we came to know review is posted by the same company who asking for money to remove review.
          View replies
          From the inception to the daily running of our website, Trawex has helped us to create, build, and maintain a fantastic site that we are glad to say accounts for a significant portion of our revenue. Thier technology is solid, and the support team is quick and reliable. We are extremely happy to work with Trawex.
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            S
            suhail dar
            from Srinagar, Jammu and Kashmir
            Jun 3, 2017
            Resolved
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            Resolved

            Address: 560001
            Website: www.trawex.com

            After consulting multiple travel related companies, i signed up with trawex as their prices for airline/hotels were cheapest as shown to me on their test website. It was decided that while the webportal was being created, i will be provided with a link through which i should be able to book airline tickets/hotels and continue my business- that link was never given to me all i was given were new timelines. I was not consulted in website designing, logo designing and i havent seen the website till date. One link was provided to me and more money was demanded by these guys.. The prices on the test website and the link provided to me were sky high and nothing compared to what i was shown on the test website. I called trawex multiple times to get my money back or lower the rates but all in vain. Now they have taken my money and i have nothing. Kindly help

            I have also added snapshot of conversation on mail. Highlighted in yellow is my revert on trawex mail

            Regards,
            Suhail A Dar
            +1 photos
            May 23, 2018
            Complaint marked as Resolved 
            Verified Support
            Apr 18, 2018
            Trawex Customer Care's response             Dear Suhail,

            I am disappointed to hear your feedback . We understand that we have send you many screenshots showing Trawex Fares are very competitive and better than other players.

            Even after completion you haven't paid the Complete Project Cost . As soon as you pay the Project cost we will be glad to assist you further .

            I hope you will treat these as aberrations to our otherwise high standards of service excellence

            Please do write to me directly at [protected]@trawex.com and I shall be delighted to assist you.

            Thank you once again,

            John George
            General Manager
            View replies
            I really loved Trawex product and services with best price. This company helped me to save precious time on development.
            Reply
            I am Favorable to Trawex products and services with reasonable rate. This company provides the world’s leading travel platform with high level quality work.
            Reply
            Excellent company !!! Very genuine and professional people. One of the best web development companies with expertise in what they do.
            Reply
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              A
              Ajay Senthu
              from Chennai, Tamil Nadu
              Oct 30, 2015
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560001
              Website: www.trawex.com

              Iam a student in chennai. My friend and I thought of beginning an innovative travel startup. So we contacted Trawex Technologies, a travel based IT company based in kanakpura, banglore. We trusted trawex and has given an amount of 2.25 lakhs hoping for a good quality product but in the beginning logo design phase itself, we didn't like the logo they designed and asked to rework on it.Even then, as we weren't satisfied with their work in the beginning itself and requested for refund of 2.25 lakhs. Trawex denied for refund saying according to their contract refund is not possible. But in contract they also said that the contract will be started only when the client pays 50% of the total project cost, we haven't paid 50% but they claim the refund is not possible. There is no justice on their arguments.Now, for a design which is not satisfied they have locked up our entire amount. As budding entrepreneurs and students we need justice and our money. We're suffering to pay our tuition fees. Trawex is delaying our growth by locking up our amount. Kindly do us justice. We request you to help us.
              +1 photos
              Sep 6, 2016
              Complaint marked as Resolved 
              Yes, the company has taken necesary steps to resolve the issues we had. Now, we don't have any regrets. The company is good. Thank you Trawex.
              Oct 30, 2015
              Updated by Ajay Senthu               Respected sir, iam a student in chennai. My friend and I dreamed of beginning an innovative travel startup. So we contacted Trawex Technologies, a travel based IT company based in kanakpura, banglore. We trusted trawex and has given an amount of 2.25 lakhs hoping for a good quality product but in the beginning logo design phase itself, we didn't like the logo they designed and asked to rework on it.Even then, as we weren't satisfied with their work in the beginning itself and requested for refund of 2.25 lakhs. Trawex denied for refund saying according to their contract refund is not possible. But in contract they also said that the contract will be started only when the client pays 50% of the total project cost, we haven't paid 50% but they claim the refund is not possible. There is no justice on their arguments.Now, for a design which is not satisfied they have locked up our entire amount. As budding entrepreneurs and students we need justice and our money. We're suffering to pay our tuition fees. Trawex is delaying our growth by locking up our amount. Kindly do us justice. We request our commissioner to help us.

              Verified Support
              Apr 18, 2018
              Trawex Customer Care's response               Thank You for your confirmation stating your concern have been addressed and resolved.

              Yours sincerely,

              John George
              General Manager
              View replies
              We need refund! Already a complaint has been registered against this company.
              Reply
              The issue is resolved.
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