Clubfactory — no return or refund for wrong product sent by the seller.

Address:	110097
Website:	www.clubfactory.com

Sir, i have order 42 size shoe and recieved a wrong size (43) for the order no: so 28800947, which i made on clubfactory on 13th july 2018. I applied for the return and refund on 13th july 2018 itself ie on the day which i recieved the product. Till now the seller failed to take back and refund for the wrong size shoe sent by him. They were not even responding properly to the issue. The return order id is son[protected]. After several conversation, on 20th july 2018 they intimated me that they will arrange for the return pickups in 3 to 4 days and still no one came for the pickups. The proof is attached with this complaint.