[Resolved] Clubfactory — no support for cancellations the order

Prerna Agrawal

from Vasai-Virar, Maharashtra

Address:

Pune, Maharashtra, 411014

This is request to cancel my order which I did today.

Please find the following details:

[Club Factory] Payment for your order No.SO17970629 on Club Factory App has been confirmed. You can check your order status in the app. Notice: we will never ask for privacy informtion like OTP from our customers in any way.

And tired to get in touch with you but no any valid contact number.

Please do cancel and return the amount asap.
Please call me at 91 [protected]

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May 25, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2018

Club Factory Customer Care's response Dear, we have canceled your order for you. Related refund will be done to your original payment method. Normally you will receive it in 8-20 days. Please pay attention to your account activities. Please try re-star 5. Thanks.