[Resolved]  Club Indiaa — False promise given to the customer - financial loss

Address:Chennai, Tamil Nadu
Website:www.clubindiaa.com/

On 31st Of May (salary day), Club india representative named Manjula(Ph no : [protected]) called me and offered a club membership worth 45K for 18K. Along with this, she promised many offers, which includes a free samsung mobile, which I never recieved. Since I preferred to pay by EMI, and none of my credit card has a balance, I rejected the offer. She said, she can give emi on my debit card, which I said EMI on debit card is something which I have never heared. She argued with me, and said club india does this. Even the agent named Prasanth ( ph : [protected]) who came to my office to collect the amount with the swiping machine, promised me the same. To Manjula and Prasanth, I confirmed 100 times whether this is possible, They both promised me every time I raised this querry.

Now I am made to rotate in circles for sorting this out. Calling their customer care is utter waste[protected],[protected]. Every time, new new advisors are attending my call, to whom I have to explain the whole story from the scratch. When one advisor says that its a machine fault due to which they cant activate EMI in a debit card, the other says EMI can never be done on a debit card. The most annoying part is they dont have a cancellation. I have not used those coupons and membership card which they provided me. Please help me to get this cancelled and get the money returned ASAP.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir, We just viewed your experience here & the inconvenience is deeply regretted. Kindly mail the complete details of your membership & issues if any to response.[protected]@countryvacationsmail.com, so as to help you and understand the issue better.

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    Tamil Nadu
    India
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