CMC — Complaint Regarding Poor Management and Worst Staff Behaviour

I have been in your esteemed CMC Vellore for the first time for master check ups of myself, my wife, father and mother. We came from Assam here with a belief that CMC doctors treat well and behave very well and the staff behaviour is VERY GOOD. But after coming here, except Dr Asha H S from the department of Endocrinology, who is REALLY GOOD and HELPful, all the doctors (specially from the department of medicines) we met are very rude as if they are treating us for free (will not name them with a hope that they will behave well like the doctors which they are supposed to do and not like the uneducated ### and treat the patients well in future because this is our first and last time in CMC. We will prefer to die than to not doing the mistake again coming to CMC, Vellore). Besides that maximum of the counter staffs like the registration and appointment counters, Cash counters, the security guards in all the departments and one staff specially providing the CD film for MRI in radiology department don't have at all manners to talk to the patients as if we are their slave and came here for free treatment. Moreover in cash counters, some are closing at 4 pm and some are closing at 6 pm when the timing is written in the notice boards that working hours is from 6 am to 6:30 pm. If the timings have been changed, which was replied by one of your lady staffs in the counter 10 while asking, then the boards placed in front of the counters should be removed. We sometimes feel like we came here for being harassed and not for treatment. We are taking the worst experience with us home as we are harassed and never suggest CMC, Vellore to anyone known to us. Because, neither we are treated for free nor the costs are less and very importantly the staffs along with the Doctors don't have manners to behave with the patients.