Cognate Health Services — cognate health is not paying the reimbursement amount for cancelling the registration

Address:Ghaziabad, Uttar Pradesh, 201010

I have purchased a policy from COGNATE HEALTH SERVICES PRIVATE LIMITED. by paying annual premium of Rs.6000.
I have put few reimbursement in past 2 months according to their process and procedure and as per policy the reimbursement amount was supposed to be paid to customer within 10-15 working days. However, they have not paid any amount.
As I have not received any single penny then I have requested them to cancel my registration, however they are denying to do so. I need your intervention in resolving this issue.
I think this type of problem have been faced by multiple customer(victim) like me.
My registration details ass below:
Name - Arindam Konar
Premium Amount - Rs.6000
Card no - [protected]
Customer Id - CHS0000534
Plane Name - Coral preventive Family Health Package
Their address - Plot #Y9-10, 2nd Floor, Vipin Garden, Main Nazafgarh Road, Near Metro Pliier # 801, New Delhi - 110059
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    Cognate Health Services Phone
    +91 96 5408 7775
    Cognate Health Services Address
    Plot No-Y 9-10 2nd Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi, Delhi, India - 110059
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