Cognate Health Services — false promise during selling the policy, now not responding to the emails not cancelling the registration

Address:201010
Website:www.cognatehealthorganisation.com

I have purchased a family health package for my family based on the few good features described by the Cognate Health Service sales guy, however after receiving the policy document it seems that it’s a complete misguide and misled by Cognate Health and it’s a complete wastage of money (Rs.6000). I have emailed to them twice (1st on 27th July, 31st August) however they have not responded on any of my emails. After that I called to the customer care help-desk today and the representative told me that my query will be addressed soon but no luck. According to their policy document I can cancel my registration and relationship with them within 45 days of policy booking, still they are not responding to my requests nor cancelling my requests and refunding my money back. My policy details are as below:
Arindam Konar - Customer id - CHS0000534
Plan Type - Coral Preventive Family Health Package
Premium amount – Rs.6000/-
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cognate Health Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    98
    Pending
    0
    Resolved
    14
    Cognate Health Services Phone
    +91 96 5408 7775
    Cognate Health Services Address
    Plot No-Y 9-10 2nd Floor, Vipin Garden, Main Nazafgarh Road, Piller No-801, New Delhi, Delhi, India - 110059
    View all Cognate Health Services contact information