Cognate Health Services — company is not refunding my money

Address:	110052
Website:	www.cognatehealthorganisation.com

I opt for their package on jan 19 for medical expenses reimbursement. But when i submitted claims and read t&c, i requested them to refund my money & cancel the package. Now they are refusing it by showing different terms & conditions. I paid 7000 rupees and want my money back.

My looking period was 45 days as per the email shared with me and i have raised a request before that. So, i'm hoping to get full refund.