Address: 9&10 Must No-2 Kila No-17 Second Floor Vipin Garden Extension, Main Najafgarh Rd, New Delhi, Delhi 110059, New Delhi, Delhi, 110059 | Website: www.cognatehealth.in |
Cognate health service pvt ltd is cheating customers. At time of selling policy they shared on email various benefits under policy but in policy documents it is only half of those benefit.
Also there customer care contact numbers keep changing to make customer fool... Or may be to delay support/ claim under policy.
I am trying to contact company from last 40 days by email and phone numbers provided by them but no one responded... They responded after 45 days. Very clever customer care team... Because policy freelook period get over in 45 days... You even can't go for policy cancellation.
Also policy benefits committed (Via email by company) at time of policy purchasing are not mentioned in policy kit documents.in policy kit documents, less benefits captured.
Also company not refunding amount as per their commitment made (Via email by cognate) at time of policy purchasing that if you are not happy with service during freelook period of 45 days then whole amount will be refunded in 24 hours.
Now after raising complaint against company... Company issued service hold... Means neither i can avail policy benefits.
Apart from this,, company is blackmailing me... Cognate is asking me again and again to delete all reviews and complaints, only then cognate will provide service and remove service hold (I have email regarding this as a proof. I will circulate this email conversation as well on all social networks and platforms available.
This is something that is not tolerable at all!!! Was this information helpful? |
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