Cognizant Technology Solutions — Not releasing service Letter

Cognizant Technology Solutions — Not releasing service Letter

P prateek9934 Jun 14, 2021 Jun 22, 2021 This thread was updated on Jun 22, 2021

I left the company in 2018 on medical grounds and did not serve my notice period. On May 21 2021 i paid Cognizant 44000 in order to release my service letter. Now it's almost one month and the company keeps on delaying the process saying wait for 3 more days from past 20 days. My recent employeer is asking me for the service letter. According to their mails it states that i am suppose to get the service letter in 4 -5 working days after making the payment but its been almost a month and they don't even care to reply to my emails. Kindly help. Emp_id : 666659 Was this information helpful? No (0) Yes (3)

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Comments

Kssowmya

Jun 22, 2021

Hi Prateek, I also need my experience letter and I am stuck with this issue. I am clueless how to reach cognizant as I left CTS in 2007 but did not serve the notice period due to heath issues. Pls ket me know whom to contact on CTS and how to proceed further. This will be of great help to me.
Thanks in advance. Pls help
Sowmya

Kssowmya's reply, Jun 22, 2021

Pls check your DM. I am ready to pay money too to get my relieving letter. Pls let me know whom you contacted.

prateek9934's [Complaint's author] reply, Jun 23, 2021

Hi Kssowmya, you need to send mail to the following :
1. cognizantboardcall@cognizant.com
2. AlwaysCognizant@cognizant.com
3. hrssindiaseparation@cognizant.com
4. ExithelpdeskIndia@cognizant.com

******
First mail the exithelpdeskIndia with your employee number that you want to get experience letter, they will send you a link to make the payment. After making the payment, wait for 4 -5 days and then send the email to the other 3 emails.
*******

After sending the mail, call on this number : 1800 208 6999 ( Cognizant India ), and give them your employee number and tell them to forward your email on priority to the team leads of the respective teams. Please attach the payment receipt from online banking in every mail. Hopefully you will get your salary slips and experience letter in a month time ( max ) during covid. All the best for your future. If you have issues feel free to email me on : prateekumar9934@gmail.com