Compare DTH — Fraudulent offer

Address:

Kolkata, West Bengal

Kousik Roy...+91 [protected]
I purchased one dish tv on 30th June.The offer of sports shoes was featured with the purchase of the dish, I availed it and paid the shipment cost (Rs. 199/-) through my cc on 30th June itself. But there has been no response from your end till date regarding time of delivery, nature of the product, size (6' standard size) etc.
Could I expect a reply now or think about what you advertise through online is a "fraud"? I want to complaint before your higher authority. How can I avail that?