[Resolved]  Compare DTH — Refund not received yet

Address:New Delhi, Delhi, 110035
Website:www.comparedth.com

I made an order on 30th Nov - Invoice[protected] after speaking to one of their executives Astha (who had called me after taking my number on chat). I had cancelled the order but not received refund yet and compareDTH is also not responding to emails. Details Below: I requested to cancel the order 10 minutes after placing the order. Astha confirmed that she has placed a cancellation request and I will receive refund in 7 days. I asked for a confirmation of cancellation but I was told they dont have any way of confirming the cancellation. To my surprise I started getting calls from DishTv from next day for installation and they had no info about cancellation. I tried speaking to Astha but she started ignoring my calls. Then one day I was able to connect with Astha and she gave the phone to AKhilesh who said "Dont worry, you will get your money, just write an email to us". I am constantly writing emails to compareDTh and their founder Gopal VErma but no one is responding. I have been cheated.
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Aug 7, 2021
Complaint marked as Resolved 
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear RahulAgg

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear RahulAgg

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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    Compare DTH / Vserve Ecommerce Sales & Service Phone
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    Compare DTH / Vserve Ecommerce Sales & Service Address
    27/2, LIC Colony Wali road, Jhimil Industrial Area, Dilshad Garden, Delhi, Delhi, India - 110095
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