[Resolved] Compare DTH — Videocon dth | |||||
Hello, I have a made the purchase for videocon dth by paying online of rs 1599.00. I have got a confirmation for my order id: cdt[protected] and i have attached the same. the problem now is they promised for installation on 31st july 2016, but i did not get any communication call or sms on the same. i tried contacting online char but they do not respond for any complaints. they only respond to new purchase. call are unanswered. now i am in situation for losing the money i have paid. I am not sure if the company is registered or not. I need to confirm if they are actually a company or fraud. i am looking for a refund for the amount i have paid. Can you please check on this and confirm? Thanks in advance Was this information helpful? | |||||
Aug 1, 2016 Complaint marked as Resolved The customer service for them is really worst. They respond to only new sales/ connection.They won't respond for complaint or any inquiry. Luckily, the respond at the last moment and the installation is completed. Thanks for looking into this. Cheers to the forum here. Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint. | |||||
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