Videocon Industries Customer Care
Videocon Industries Ltd.
Customer satisfaction rating: 18%
Submit a Complaint
3676
COMPLAINTS

Videocon Industries Customer Care

Videocon Industries Ltd.

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Address
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431105

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
260
down
124


Additional info
Corporate Office
Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai 400001

Corporate Office (Marketing, Service & Support)
296, Udyog Vihar Phase-II, Gurgaon, Haryana

Customer satisfaction rating
18%
Complaints
3676
Pending
520
Resolved
540
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Videocon Industries Complaints & Reviews

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Videocon Industries — complaining about exception of star sports select sd

 Rhushi21 on Oct 22, 2017
I'm complaining about exception of star sports select sd on videocon d2h. Star sports select 1&2 are 2 new channels provided by star india. They broadcast epl and bundes liga also tennis and f1. These channels are provided by other dish services and cable operators but not by videocon d2h. It would be delightful if videocon add these two channels and customers can enjoy the sports action around the globe without needing the hd pack....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — illegal practices by the distributor (electro point)

 Babu Dev on Oct 20, 2017
Hello team,

This mail is with regards with the illegal practice which is been performed with the local distributor in one of the location in east singhbhum (Jamshedpur). The complain is on the electro point situated in the address (Shop no 5, kalimati road, sakchi, jamshedpur-1, jharkhand. Phone - 0657-6572665, 9934365144. Email - ep4electronics@gmail.com). The incident is as we have purchased the videocon television (V3207- more details attached in the screenshot) from electro point since few months back and gifted to one of our relative and when we are opening the pack now it seem...
Complaint comments  Read comments [1]Complaint category TVs

Videocon D2H — recharge on my account id 51760660 but as per plan no channel see

 Mahesh Chopada on Oct 18, 2017
Yesterday 17th october-2017.
I was recharged on my videocon d2h id 51760660 but after recharge complete 1 day no any channel see on tv and also after talked witg operator that time few minutes all channel showing but after sometime id is block by videocon d2h due no on my setup box. So than after they want to service charge about no channel seeing but thats not my issue so want solved it by videocon operator team.

Thanks
Mahesh chopada...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — worst service no response

 jura8111 on Oct 17, 2017
Dth not working. No service engineer responding after register the complaints at several times. As of now i callex to customer care 14 to 20 time call and 5 time email. No respone from videocon and enigeer. Im remote is not working so i raise a complaint on aug month but no replacement and my setup box still under warrenty. So please help me on this am attached compalint msg list. Remote not working. Not giving new remote (No physical damages in remote) and product stil under warrenty...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Videocon D2H — I am complaining about recharge whenever they want to reduce money from my account and then they say u have got credit of 50 rs

 vickykhade0017 on Oct 17, 2017
I m complaining about the product d2h videocon. Yesterday I called videocon customer service center and I said my complaint to them about reducing my recharge on my account and they said u have taken 50 rs loan but we did not get it still. It's happened again again and called them again and they said previous answer like u had take loan but we did not get so please do something for us because they reduce money in my account again and again. My monthly pack will end on 19th October and they stop showing my channel from today . My phone no is 9422822627 and d2h id is 28943881 and my email is vickykhade0017@gmail.com...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — company is ford service is not proved

 Rahul Maratha on Oct 16, 2017
Commony is a Ford to me my account belensh Rs.500 available nd nd my cenal sarvic stop date 16.10.2017 nd may complen not solusan to no nd 2 day fater solusan comple this comment to sinyary suparwaigar pravin kumar so I hop to my commpal to cas to videocon dth so pils imejatly tha cas to now commony videocon dth ......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — about my phone which is under company warranty [Resolved]

 Sampath Neeli on Oct 16, 2017
Sir iam gave my phone in swetha communication authorised videocon service centre at karimnagar (Under warranty) on 19/08/2017. Now (After 2 months) they say you should pay the payment then your phone go for company service plant. Almost 2 months warranty over in service centre, but my phone is not repair. It has pcb problem (Manufacturer’s defect), my phone warranty upto december 2017 what should i do now please tell me sir....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Videocon Industries — rtn

 Srîñádh Rêddy on Oct 15, 2017
Plz change my registered number 8143252906 to 9676763802 as soon as possible because of this I can't activate another channel...
Complaint comments  Read comments Complaint category TVs

Videocon Industries — redemption of bond under ""videocon paisa vasool offer 2010"

 P_r_a_m_o_d on Oct 14, 2017
I purchase videocon satelite led tv on 28th june 2010 under "videocon paisa vasool offer 2010". And was issued money back certificate (Serial no. Vg/0510/09955). Now as per terms and conditions of money back offer i am entitled to received rs. 5000/- after completion of 6 years and 11 months (I. E. On 27th may 2017). I had sent original bond certificate along with all other required documents to below address in may and got confirmation as well that documents have been received by them:

Bmo dept,
Videocon industries ltd,
14 km stone, aurangabad-paithan road,
Village...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Videocon Industries — complaint regarding videocon service

 rajiv87sharma@gmail.com on Oct 14, 2017
Sir/madam
It's a complaint regarding poor vediocon service poor, my name is rajiv sharma and i have a fault in my led tv on date 2-10-2017 so i go to sahid nagar agra (Up) authorised service centre of vediocon and handover the product to the person. First he asked me to charge of 250 though my led tv in under warranty so i said that i did not give any amount. So from that date till now i do not get my tv the head offc. (Lawyers colony agra, up) main person who is mr. Govind said me four days earlier that your led tv will return you after resolving on date 17-10-2017 because i got the led...
Complaint comments  Read comments Complaint category TVs

Videocon Industries — want to change account details

 RushikeshKumbhar on Oct 13, 2017
Hello,

My Videocon D2H Customer ID: 33870097

I want to make some changes those are:

Profile Name:
Old : M V Kumbhar
New: M G Kumbhar

RTN:
Old : 8850943593
New : 9970729978 and 8805943593

If possible make above two new mobile no. as RTN

Thanks......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — regarding paisa wasool offer

 bharat1177 on Oct 12, 2017
Dear all,

I had purchased videocon d2h lcd tv wherein it was promised that i will be paid sum of rs. 12000 on completion of 6 years 11 months.

However the company has played on this promise.

Firstly i approached the mentioned office then the office was closed and moved to other place which no one was ready to answer.

When tried to contact the mention contact number no one picked the call.

Even the email bmo@videoconmail.com is not responding.

Not sure where they reimbursed the amount to any of the customer.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — installation

 sendhil103 on Oct 12, 2017
Hi,

I have raised for an d2h connection shift during august month. And i am waiting in the new location address since more than a month. And i have called 7 times to re-install the d2h at my new address. Its of no use, everytime i call the number and talk for 40 mins and they say within 24 hours they ll resolve, then they told 2 days, then again i called for 4th time they told 30 mins engineer will come and when i called next time within 2 hours they ll come and today they are telling 6 hours engineer will come.

What kind of customer service it is. Worst service from...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — no refund of rs.11000 from videocon paisa vasool offer cash back.

 vivekananda bhai on Oct 12, 2017
Dear indian consumer complaints forum team,
I (Vivekananda) purchased a satellite tv (Lcdtv3204) from videocon on 26.5.2010 from next retail shop, surat. The tv was received with a cashback certificate (Rs 11000) maturity date 6 years and 11 months. I have contacted the videocon team and sent a courier containing the cashback certificate with necessary documents on 17.5.2017, which reached them on 20.5.2017.
For the past 04 months on calling 02431-251887 the videocon team is just giving false promises that i will receive a cheque in 2 weeks and i have not yet received cheque yet....
Complaint comments  Read comments Complaint category Products & Services

Videocon Industries — worst and very very bad service from engineer

 Aishwarya Raju on Oct 9, 2017
Dear d2h,

My self varalakshmi
Customer id-161895445

Since a weeks that's 1st october, we are facing issue in no signal and signal not available so we raised complain but no engineer have visited or called us. We since 6 days daily morning and evening calling up customer care to raise a complain and customer care will tell that complain have been raised and engineer will visit with in 8hours and 24 hours... But worst part is never engineer dint visit our place and automatically complain was closing by message and yesterday we spoken to arpreet the supervisor...
Complaint comments  Read comments Complaint category Fitness Centers

Videocon Industries — videocon d2h - signal not available and horrible software issue

 tiju9742601681 on Oct 9, 2017
I am facing the same issue which most other customers have been complaining about. I have been videocon d2h's customer since 2014 and now it is 2017. I never faced an issue. But when i downgraded my plan for the first time since 2014, i have started facing a plethora of issues in this. First of all, the user interface has become slow. I have to wait literally 15 seconds before the next button click on remote. It is hanging up horribly. Now the major issue is that whenever i change my channel, it says 'signal is not available'. And the weirdest part is that only colors channel, channel 105 works...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — videocon paisa vasool offer 2010 not getting rs 11000/-

 Praveen Ikkurthi on Oct 9, 2017
Dear sir / ma'am,

I praveen had purchase a very esteem videocon satellite lcd tv, model no. 3204 on may 2010, with pay back of rs 11000/- under scheme of videocon paisa vasool offer being held in year 2010 in guntur district from universal digital connect limited.

I have money back certificate.

Pls guide us properly for the issue and give my money back of rs 11000/.

Regards
Praveen
91 9703374666...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Videocon Industries — regarding selling of third class refrigeration and unresponsive service center

 Shankar Narayan Bailkeri on Oct 9, 2017
Has bought the titatnium silver refrigerator double door, 280 lt. On 28th march 2017 from vijay sales.
In september there was no ice formation in refrigerator. So lodged a complaint at videocon customer care. Still awaiting for engineer to come and check the issue.
The service engineer mobile number provided by customer care is responding.
Such a irresponsible company and engineers....
Complaint comments  Read comments [1]Complaint category Refrigerators

Videocon Industries — rude behaviour and no response for my complaint

 Raj26894 on Oct 8, 2017
Customer id:130714907
I asked to deactivate my addons all star sports hd and sony pix they said we will remove and wait for a second in line i waited for 15 min in line during the call they chit chatting and laughing they don't even listen properly my problem after 15 min again they asked to would like to deactivate what?? This is ridiculous. I said to deactivate my addons they said ok we will deactivate now but the channels are still going on this is rubbish. The customer care people of videocon d2h are ridiculous and rubbish and rude they don't have patience to listen the problem please...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Videocon D2H — rude behaviour and no response for my complaint

 Raj26894 on Oct 8, 2017
Customer is:130714907
I asked to deactivate my addons all star sports hd and sony pix they said we will remove wait in line when i call to them there is no proper response from the videocon cc people after waiting 15 min in line they said we removed, but they lied to me the addons are still going on and i did not get any msg to mobile, again i called to the cc people their behaviour is rude can't speak polite to the people, they are chit chatting and laughing when i was in call this is ridiculous when a customer is in call and having a problem how you people do like this.
Remove my...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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