Videocon Industries Customer Care
Videocon Industries Ltd.
Customer satisfaction rating: 22%
Submit a Complaint
3959
COMPLAINTS

Videocon Industries Customer Care

Videocon Industries Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431105

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
297
down
141


Additional info
Corporate Office
Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai 400001

Corporate Office (Marketing, Service & Support)
296, Udyog Vihar Phase-II, Gurgaon, Haryana

Customer satisfaction rating
22%
Complaints
3959
Pending
502
Resolved
725
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Videocon Industries related photos (350)

Videocon Industries Complaints & Reviews

Sort by:

Videocon Industries — videocon d2h register name changed

 Chandrakant Bamane on May 25, 2018
Dear sir/ madam

माझे d2h product माज्या भावाच्या (brother)नावे असून तो id माज्या नावे करायचा आहे
Current name - srikant visvasrao bamane
Id _62622648
Product serial number[protected]
Registered mobile number-[protected]
New name- Chandrakant Vishwas Bamane
Id[protected]
Mobile number-[protected], [protected]
At post patan, new st stand, 415206...
Complaint comments  Read comments [1]Complaint category Products & Services

Videocon Industries — recharge/due date issue

 soumya bhattacharyya on May 24, 2018
Hi,

My videocon d2h customer id is[protected] . I have recharged with 331 rs (1 months value) as Gold Maxi recharge value on 9th May 2018 . This should give me recharge due date as 8th June but some unknown reason it is showing me 5th June as Due date for next recharge .
I have complained about this multiple times to their help desk no [protected] but every time they are raising new tickets and saying back end team will look into this . Below are the request no :
[protected]
[protected]
[protected]
[protected]
When I asked them for the status of the...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — ac not working

 vipulmalik on May 24, 2018
Brought videocon ac on 30.6.2017 and its not working now (Its not even one year completed)
And i registered complaint thrice but no one is responding to it.

Kindly update asap

Now thought that such good companies manufacture such 3rd class products too. Very bad experience buying a videocon product.

Minus rating from my side irrespective with both product and service....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Videocon Industries — videocon d2h service issues

 Manoj d2h on May 24, 2018
I am a regular customer of videocon d2h from 10 yrs (Id 6231177), now i am very upset to the service of videocon d2h.
I have raised complained on 22 may 2018 (No[protected] and still i am waiting for service engineer.
Many time i have called to customer care but not any positive response found.
And due to this now i am planning to switch off my ac from videocon d2h to other sources

Regards...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — application of changing customer name

 CH Tiwari on May 23, 2018
Sir i'm santosh kumar upadhyay
Consumer id[protected]
Mobile no. - [protected]
I want to change my costumer name, mobile no. Because the older costumer had sold me the dth videocon and got placed to another place and buyed the new dth fro retail store.
So please sir grant me my request
New name - santosh kumar upadhyay
Mobile no. - [protected]
Thanks...
Complaint comments  Read comments Complaint category Other

Videocon Industries — complaint regarding my led tv 50' not being repaired or replaced during warranty period by videocon service centre since last more than one month

 Omkarnath Tiwari on May 23, 2018
I purchased videocon led tv on 9/9/2017 from vijay sales borivali west with three years warranty. Within 1 year of the warranty period, the display of my tv has become blank only sound is heard. Since 15/4/2018. On 16/4/2018, 17/4/2018 and 30/4/2018 i lodged complaint with customer care and i was given complaint reference no: mum[protected] response code s31476, mum[protected] response code r42790 and mum[protected] response code s07040. On 23/4/2018 and 24/4/2018 techinicians from videocon service centre visited my house and checked my tv and he told that the panel is not working and panel needs to...
Complaint comments  Read comments Complaint category TVs

Videocon Industries — please update my new mobile number

 dipuldewri on May 23, 2018
To
The videocon distributor of india

Sub=update or change mobile number

Dear sir,
I am a regular customer on your videocon dth. But i want to update my new mobile number, because i have lost my old mobile number. So, therefore i request to you that please change my mobile number as soon as possible. I will give you my all personal details in the following.
Name=dipul dewri
Old mobile number=[protected]
New mobile number=[protected]
Customer id or ala-card-no=[protected]

Thank you sir

... Your faithfully
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — d2h recharge 16/05/18

 msharma1509 on May 22, 2018
Please read the following message... I have raised the issue on 16/5/2018 but till today solution is not provided...

Subject: recharge in my old account

To: "customercare@d2h.com"

Cc: msharma1409@gmail.com, "msharma@sutlej-rtm.co.in"

I have 2 d2h accounts,
Customer ids[protected] and 12663219
Account ids[protected] and 1256585

On[protected] i did recharge with rs.350/- to my d2h account but mistakenly it is done in my old customer id i. E 12663219... Which i want to transfer to the new id
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — split air-conditioners

 samivansh on May 21, 2018
Within ten months of purchase, had to complaint five times. First of all the service centre number is difficult to reach. Upon managing they r polite and do register your complaint, duly technicians arriive, but they r just totally incapable of rectifying it. Again tried to reach some senior manager or technician, but have been unable to as they refuse to deal with any complaints...
Complaint comments  Read comments [1]Complaint category Appliances

Videocon D2H — videocon d2h - signal and networks problem

 Ansuya Patel on May 21, 2018
Customer details
Customer id :[protected]
Customer name : kanubhai patel
Account id : 10096582

This videocon d2h videocon dth - asking customers for service charge where is no signal - no networks, than why the customers pay for rs. 300/- to the service engineer visiting charges, when it is signal and networks problem, not any hardware - tv-setup box related problem,
It is very clear the signal-networks problem than why customwers paid for the service charges that the company duty to resume service free of any charges.

If mobile company...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Videocon Industries — split ac vs4t53, serial#84158110, not working

 sanjay_ps on May 20, 2018
I had purchased the split ac of the above model and serial number from dealer sargam electronics gurgaon, on 10/02/2018, invoice no: gst-plaza-4638.

The ac has not worked ever since it was installed as the ac gas has leaked and i have logged the complaints with sargam electronics on the 29/april, gur[protected] and later again on 02/may, gur[protected].

Both times the service agents have come and done the nitrogen test but not filled the required coolant gas.

It has been more than 3 weeks since i am facing the problem. Please take this on priority and resolve...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Videocon Industries — monthly charges increases without information

 deepakkathuria on May 19, 2018
I am using a videocon dth customer id is 80157754 & my monthly package is new gold speorts which is 380 per month & i have taken sony ten 1 additional which is 10 per month so its 390 per month but in this month i have been recharged today of 400 & they told now your package is 400 per month from last 3 months i have been recharged of 400 & my validity is from 19 to 19 every month but now they says it is valid from 19 to 16 next month so provide me the same package as on web side still showing 380 per month so provide me the validity of 19 to 19 every mother otherwise i am going to launch a complaint...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Videocon Industries — to update information

 D k yp on May 19, 2018
I have purchased videocon d2h. My customer ID is[protected] & my name is Deependra Kumar but instead of my correct name your data shows Depedra kumare yadave. So please correct my name in your records and also address instead of your records my correct present address is VPO MANAI AKRABAD ALIGARH 202121....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — unable to change phone number

 karthikeyan prakash on May 18, 2018
I'm unable use the service as the set up box is not working, hence i called customer service for a solution and they were not able to speak any other language apart from hindi, i could not understand hindi so i asked how to change the language, they said i need to call from my rtn registered phone number, my old phone number is not working anymore, someone please give a solution for this, customer id:[protected], rtn: [protected], new: [protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Videocon Industries — worst after sales service from videocon

 SOUGAT SHARMA on May 18, 2018
I had lodged a service request on 13th of may for servicing of my videocon ddb led TV, the customer care guy said within 72 hours technician will visit and solve the problem, today its 18th of May and yet no one has came for servicing, calling the customer care is of no use, everytime they say in 24 hours tecnician will visit, later they provide me with phone no. Of so called "area manager" but they don't pick up the call. Finally yesterday 17th of May I got message that technician will visit at 3pm(screenshot attached), as I called him he refused to come and said he will come today, today as of...
Complaint comments  Read comments Complaint category TVs

Videocon Industries — semi-automatic washing machine dryer

 Mahesh R Iyer on May 18, 2018
I had sent an email on 14.05.2018 @ customercare@vgmail.in as well as sms to 53030 at 2 times till date, but very regret to say that there was no response till now. Even the local technician is not attending my calls. The cover of the dryer tub is broken and its needs replacement.

Please depute your technician to repair my complaint immediately.

Mahesh iyer...
Complaint comments  Read comments Complaint category Washing Machines

Videocon Industries — refrigerator 203lt

 paniba on May 17, 2018
From,
Jaya P Patel
75 Ashok Society,
Near Bahuchar Nagar Society,
Kareli Baug Vadodara-390018
Dt;- 17/05/2018.

To,
The Manager,
Sales India VIP ROAD,
Kareli Baug, Vadodara

Subject;- Replacement of Refrigerator purchased vide Bill No;- SI-VIP[protected] DTD 09.07.2017.

You are requested to replace me refrigerator purchased vide Bill No;- SI-VIP[protected] DTD 09.07.2017. and model no VIDEOCON Refrigerator Direct Cool VI203LT. Insipte of so many times repairing by Videocon technician...
Complaint comments  Read comments Complaint category Refrigerators

Videocon Industries — malfunctioning of videocon washing machine

 Vineet Kumar Agarwal on May 17, 2018
I have made complaint through complaint id IND[protected] on 14/05/18, due to unbalancing of tub the outer portion of tub as shown in the photos attached has been damaged and need replacement. As the machine is packed the damage can not be seen from outside. The machine was making harsh sound so I registered complaint IND[protected] and the mechanic visited has opened the rear part of machine and determined that due to unbalancing the surface of tub has been damaged. As it is a matter of workmanship and the product is in warranty period. Please arrange to replace the damaged tub as soon as possible...
Complaint comments  Read comments Complaint category Washing Machines

Videocon Industries — not receiving cash back against paisa vasool offer

 viren1980 on May 16, 2018
I have purchased a videocon lcd on 2/08/2010 under "videocon paisa vasool offer", as per offer i supposed to get rs. 11000/- after 6 year 11 months. Now i have submitted the bond (Provided at time of purchase) to the company in jul 2017, but still neither received the money nor any response from them about any specific time they will take for the payment. I have communicated this on "bmo@videoconmail.com" & sent the scan copy and couriered (To aurangabad) the original copy of bond, my pan card and cancelled cheque but not received any response from them.

Kindly help me to get my many....
Complaint comments  Read comments Complaint category TVs

Videocon D2h — videocon d2h dish

 sathya narayanan b on May 15, 2018
Cheating the customer by placing someones setup box and not giving a proper response. Even after a several followup with the customer care.

Before 1 month my setup box went through some problem and channel did not come. So i informed customer care and they changed the setup box and said within 2 hours the channels will be live. But after 24 hrs also channel did not start. Then again i complained to the customer care then a technician came and said it cannot be changed and it should again be informed to the customer care. A customer is been ill treated and never been answered in a...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Recently Discussed

(1 minutes ago)
Hdfc Bank
marketing calls
(2 minutes ago)
Complaint About Sahyadri Motors,pune
breach of trust,
(5 minutes ago)
IndiaMart
fraud in commitment by website promotion company
(7 minutes ago)
Videocon D2H
Change my registered mobile number
(16 minutes ago)
MedPlus India
mis behavior sales person at medplus

Featured Complaints