Videocon Industries Customer Care
Videocon Industries Ltd.
Customer satisfaction rating: 16%
Submit a Complaint
3546
COMPLAINTS

Videocon Industries Customer Care

Videocon Industries Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431105

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
231
down
114


Additional info
Corporate Office
Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai 400001

Corporate Office (Marketing, Service & Support)
296, Udyog Vihar Phase-II, Gurgaon, Haryana

Customer satisfaction rating
16%
Complaints
3546
Pending
523
Resolved
427
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Videocon Industries related photos (281)

Videocon Industries Complaints & Reviews

Sort by:

Videocon Industries — validation smart card notification

 Prazat Kumai on Jul 23, 2017
I want to remove the notification of videocon d2h validation smart card notification from my television, my set top box is is 123824997.. Please remove the notification from my tv and continue broadcasting subscribed channels.. Please hurry....
Complaint comments  Read comments Complaint category Electronics & Appliances

Videocon Industries — d2h issue for dd channels

 Dram07 on Jul 23, 2017
Hi,

I am using videocon d2h stb & my customer i'd is 153437444.

I am facing very much problem with the operator. The problem is that dd channels like dd national, dd news aren't available if account isn't recharged. However as far as i know these are free channels and should be shown even if dish isn't recharged. Please help address the issue.

Regards,
Daya ram
Mob: 8800636240...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — videocon d2h sends too much of spam sms abd emails

 ranjan.ranjan on Jul 23, 2017
Hi everyone,

This is so annoying that videocon d2h is sending too much of spam sms and emails almost every day. I tried and raised the complaint address them to stop these spam acts since many months but they did not stop yet even after they claim that such things will be stopped.

The frustrating part of this is they do not have proper or even qualified customer support.in fact when tried to unsubscribe the email promotions i couldn't unsubscribe because the result of the unsubscribe page is always ends up with some kind of error/null. Which clearly means that video...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — videocon d2h - remote issue

 Saravanan Raju Pillai on Jul 23, 2017
I have a d2h connection with videocon, my customer id is 127149769. I have faced a problem in remote, which is not working properly regarding this i made service requests 3 times from the last 3 days. Still service executive not visit our home and the complaints are hanging... This type of worst response never ever i faced from videocon. If the customer requirements not fulfilled on time then we forced to switch over another service provider. My last complaint no. 512695132 on 22nd jul17. But still no response from videocon service engineer. If i supposed once again call to customer care, surely...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — connection transfer to my name

 Sudhir Tekade on Jul 22, 2017
Respected sir/mam,  

I have purchase a d2h connection from a person named mr. Bhupendra gogia customer id: 9619487 n i would like to transfer it to my name as follow : mr sudhir tekade resident at k-35, k. K. Puri colony, nandanpura, jhansi-284003. I am using this connection from last 5 year's, i have tried to call d2h customer service serval time but i cant connect to them. So thats the reason i'm mailing u. Plz send me the message on my number when my recharge is going to get over or any new updation has come (9451027595). So plz do the needful as soon as possible.

Thanks...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Videocon — cash

 nithiya anandam on Jul 22, 2017
Dear sir,
As i am withdraw the cash on 17 jul 17 in my native place (Podaturpet-631208, atm name-karur vysya). That time i have withdraw the cash rs.10, 000 only (Like 4000+6000). After that i have checking in my a/c, the amount will be debited extra 4000. I. E (4000+4000+6000). Totally 14, 000/-. So 4000/- will be debited extra. Still i have waiting for recash amount 4000/-. Still i have not yet received the 4000/-;
My deatils are
A/c no-197501002400005
A/c name: sambanthan n
Client code: 40565019
Pl kindly remitted the amount rs, 4000/-
Nithiyanandam20@gmail.com...
Complaint comments  Read comments Complaint category Banks

Videocon Industries — videocon paisal vasool offer - money back certificate

 abdulkhader1993@gmail.com on Jul 22, 2017
I have purchased videocon d2h tv lcd 3204 under videocon paisa vasool offer 2010., that says "we undertake to pay a sum of rs11, 000 after 6 years and 11months."

After the maturity period, i have sent my documents to the specified address certificate by post. But the post returned back.

Dropped an e-mail, got a reply as e-mail does not exist.

Called the numbers, and it says number does not exist.

I have attached the photo of the certificate below.

Kindly resolve it....
Complaint comments  Read comments Complaint category TVs

Videocon Industries — videocon bream plus 7.5kg

 raghuw on Jul 22, 2017
My said machine was purchased in 2011 from croma bangalore.
Currently i have relocated to pune. I have registered my complaint at pune service centre on 6th june 2017.
The technician visited and found that the pulsator needs replacement.
Its almost 2 weeks and he has no clue when the part wiill arrive.
Yesterday i spoke to the service centre pune and one mr kapil attended. Looks like he is helpless as the whole system is flawed and he has no clue whether the part is available or not. He receives some sheet everyday from some central warehouse which tells him whether the...
Complaint comments  Read comments Complaint category Washing Machines

Videocon Industries — mobile not delivery at the service centre

 Tewari05ankit on Jul 22, 2017
I purchase. A mobile videocon krypton22 model nov505024 date 09/06/17 but mobile damaged at 21/06/17 i given to service centre at 22 june at kolkata techno care service centre techno service centre send mobile to head office of videocon delhi i am also complain customer care no 03333660000 but they are not tell about date when he delivery mobile 30 day was past away i not get mobile mobile imei no 911562300107908 my name is ankit kumar tewari mobile no 8961001795...
Complaint comments  Read comments Complaint category Mobile Service Providers

Videocon Industries — about videocon d2h account [Resolved]

 samp8008 on Jul 22, 2017
Sir my customer id is 92773061.. Actually we upgraded from standard set top box to hd set top box on 16-07-2017. But now our account is showing that am a multiroom customer which iam not. Please help us to cancel this multiroom option from our account.. The box number of the (Standard set top box is 42838020453) we are not using this box any more but still we are being charged.. No one is helping us to resolve this issue... Please take appropriate action to resolve this issue.....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — they are cashing the money back certificate.

 NaveenKumarV on Jul 21, 2017
We have sent money back certificate along with needful documents to the address they asked through registered post. The acknowledged the same and asked for pan copy. We completed in providing all the needful documents to them.

There on they stopped responding for us through email. Given phone number does not work.

Address and phone number shared by them
Bmo dept,
Videocon industries ltd,
14 km stone, aurangabad-paithan road,
Village chitegaon, tq: paithan
Dist: aurangabad 431105
Maharashtra.
Contact no – 02431-251887
Complaint comments  Read comments Complaint category Other

Videocon Industries — videocon paisa vasool scheme

 indiainstrument on Jul 19, 2017
Dear sir
We had bought a videocon lcd television, model no.3204, on 26/05/2010
As per the certificate we had been assured to get a sum of rs 11000.00 (Rupees eleven thousand only) on completion of 6 years and 11 months.
We had sent the certificate along with all other requisit documents by speedpost no. Ej16822993919.
This document was sent back stating addressee left
Kindly do the needful in expediting the matter.
Thanking you
S. Ghosh
Mobile-9334726492, 8969116321...
Complaint comments  Read comments Complaint category Electronics & Appliances

Videocon Industries — sr number : gha1507170044, videocon ddb 32 inch led

 gajendra pundier on Jul 19, 2017
Hi,

This is regarding subjected service request number. I have videocon ddb 32 inch led tv, wherein i am facing an issue of black spot on the screen. I have already handover the led to service centre i. E.
Ms electronic, shop no. A-8, 9, 10, 11, 1st floor, sector 27, noida, : near vinayak hospital.

The problem is that no one responding form the service centre that how much time will take to repair the led?

This is to request you that please have a look on this and do the needful asap.

Thanks & regards
Gajendra singh pundier...
Complaint comments  Read comments [1]Complaint category TVs

Videocon Industries — videocon washing machine service center support

 citizen123 on Jul 18, 2017
There is something fishy about the relationship between videocon company and the service centers through which it provides component repair/replacement service to the customers. The complaints registered by the customer is not correctly transmitted/conveyed to the service centers. I wanted the service on saturday and registered a complaint on thursday. Nobody turned up. I registered a complaint again telling that i need service on next saturday. The person from service center called and told he would attend it on saturday next. But before next saturday i received a sms message telling the service...
Complaint comments  Read comments Complaint category Washing Machines

Videocon Industries — remote not working [Resolved]

 Rama Chandra Dhannani on Jul 18, 2017
Iam an hd - 6666 rf setup box user.
On thursday 13th july evening suddenly my d2h remote stopped working.
I made a call to d2h customer service. They asked me to restart my setup box and press * button for 5sec and press ok (Or) any 3 buttons. But there is no use as the remote is not working they registered a complaint and said that as my setup box and remote are in warranty d2h service engineer will come and check and clear the issue by 14th july 01:00 pm.

Then i received registered complaint no on 13th july woid 53119765

On friday 14th july service...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — paisa vasool offer bond

 Ankit Jayant on Jul 18, 2017
Dear videocon,

I got an money back certificate for an amount of inr 6500/-, on purchasing a dth satellite lcd tv model 2201 on 29/05/2010.
It is ready for maturity. Please do share me the process how to get the money from this bond.

I already send a mail to videocon but no response
And contact no 02431251887 is not working

Anita jayant
8800657443
Ankitjayant@yahoo.com...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Videocon Industries — videocon refrigerator delayed service

 Prabhat Singh Negi on Jul 17, 2017
I bought a 190 l videocon refrigerator on january 23, 2017 from ananda electronics, no 4, renga complex, dindigul main road, karumandapam, trichy - 620001. After few months of usage, its door had the problem that it was not closing properly. As a result the refrigerator had no cooling effect. I complained the same with the videocon customer service and on july 1, 2017 i received i was given complaint reference number coi0107170087, the response code given to me was r45927. On july 2, 2017 technical assistance was given by shri rahul, he said that the door needed repair and the article needed for...
Complaint comments  Read comments [1]Complaint category Refrigerators

Videocon Industries — change my ala cata pack in to base pack

 gohal on Jul 15, 2017
My customer id is 57441683. Mobile 8494057248 i had activated a la carte pack i badly wanted to deactivated it and want to activate my base pack south silver again kindly deavtivate all my a la carte packs and activate the base pack i am struggling by doing this mistake i had asked customer care centre, they asked me to approach online kindly do help me in changing my pack...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Videocon D2H — refund of money is peniding since april!

 Leena Garudeswaran (CareerNet) on Jul 15, 2017
Videocon d2h is the worst ever d2h operator i have ever seen. The channel packs are the worst and you don't get the channel you desire. The radio frequency remote they give bundled with setup box is worst than the normal remotes. The service the worst of all the things. The customer care people don't pickup the call. I have disconnected the connection in april but till date the refund didn't happen. My customer id is 20194160. Please help....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — regarding non working of mobile phone regarding non working of mobile phone

 Deepu Anand on Jul 14, 2017
I had purchased videocon model V503630 prod verMOBBV50MA1Y-36D0DAvon shop clues and phone is not working properly in this regards I approached service centre but they asked for invoice /receipt while I shopped it online and invoice is still pending . The validity of guarantee period is quite less and after the purchase services of videocon is very bad kindly find enclosed herewith copy of requisite invoice which is. still pending for necessary remedial action as soon as possible....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Recently Discussed

1 days ago
Videocon Industries
videocon bream plus 7.5kg
1 days ago
Videocon D2h
Change my registered number
1 days ago
Videocon Industries
videocon d2h - remote issue
1 days ago
Videocon Industries
connection transfer to my name
1 days ago
Videocon Industries
videocon d2h sends too much of spam sms abd emails

Featured Complaints

www.bdomains.com