Videocon Industries Customer Care
Videocon Industries Ltd.
Customer satisfaction rating: 14%
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3449
COMPLAINTS

Videocon Industries Customer Care

Videocon Industries Ltd.

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Address
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431105

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
213
down
104


Additional info
Corporate Office
Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai 400001

Corporate Office (Marketing, Service & Support)
296, Udyog Vihar Phase-II, Gurgaon, Haryana

Customer satisfaction rating
14%
Complaints
3449
Pending
870
Resolved
344
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Videocon Industries Complaints & Reviews

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Videocon Industries — Videocon paisa vasool offer 2010 not getting rs 12000/-

 Pravinrajkulkarni on May 24, 2017
Dear sir / ma'am,

I pravin kulkarni had purchase a very esteem videocon satellite lcd tv, model no. 3201 on may 2010, with pay back of rs 12000/- under scheme of videocon paisa vasool offer being held in year 2010 in nashik district from bhafna electricals,.

I have money back certificate no vide 38563 and submitted all necessary documents to distributor / shopper since last month i. E.in april.

In this regards, we are not getting any feedback from niether from dealer nor from videocon, dealer always keep on saying that documents has been send but there...
Complaint comments  Read comments Complaint category Electronics & Appliances

Videocon Industries — Regarding d2h

 Bittu Pandey on May 23, 2017
Dear Concern,
I(Ashwani pandey) have a d2h connection of Videocon cust.ID 125091174 and my mob.no.is 9873472212.
Approx 4 months ago i have seen problem in my set top box, then c.c.e suggested me to replace my box, I did, after 1-2month my remote was not working properly then i had changed it, after few days again my remote was not working then again i changed my remote.After 10 days some channels ware not showing, said signal problem, when i did complain then it said to me that engineer visit will be done.
I actually have been paid more than new d2h connection cost for only...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — Money back

 Sureks on May 23, 2017
I had purchased videocon lcd model no.3205 on29/05/2010 for which i was offeredpaisa vasool offer in the form of money back certificate but i am not able to encash it and i am not able to contact the authorities who r responsible for paying d cash back like you to look into the matter my certificate no.36397 matured on 29/04/2017 i am anil from bangalore...
Complaint comments  Read comments Complaint category Electronics & Appliances

Videocon — Picture problem

 dungar khoth on May 23, 2017
Sir, I am dungar khoth belongs from barmer Rajasthan.
I have videocon led but sir it has some mistake related picture problem.that's why full picture is not seeing on display but see double picture on display.I registered my complaint but no action on it very fast.Plz I requires that any action will take fast.
My mobile number 8058427645
Add.near Mother teresa school, Ramnagar, Barmer
Pin code 344001...
Complaint comments  Read comments Complaint category TVs

Videocon Industries — Videocon d2h - recharge - not refund (poor ppl waiting almost 2.5months)

 girl_angelic on May 21, 2017
I tried to recharge my videocon d2h but unfortunately transaction failed (Recharge failed). I apologizes that i made mistake in recharge.

Videocon dth id : 165784309
Order id : fcdw170309599389970 (Recharge thru freecharge.in)
Recharged date : 09-03-2017
Recharge amount : rs. 750

U have debited my recharge amount of rs. 750 from my bank account...
I tried so many ways by sending email to ur customer id and making calls. But videocon d2h used to say that "recharge has been done by third party vendor, so request has been processed to concern...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon D2H — D2h bad service and fake remote supplied

 Aiyanna Aiyu Machimanda on May 21, 2017
M using videocon d2h from last 2 years. My id is 168589164. Few months back i had problem with hd remote pairing n remote was replaced.
Now again i m having issue with remote pairing. Everytime we have to re pair the remote to use.

I have raised so many complaints online but no response. And their toll free number doesn't work at all.

They have worst service....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon — Videocon refrigerator

 Sveeny Mhadalekar on May 21, 2017
To whom so ever it may concern,

I am mr sen and i have purchased a fridge from bajaj showroom at hyderabad on dec 1st 2016.
Post that i have faced problems of cooling several times but would get fixed on it's own. On 19th may the cooling stopped assuming that it happens always it will start again but didnt. When all my food started rotting due to non cooling i called the toll free number and lodged a complaint.
The person comes the next and says he has to fill gas in the fridge which will have to be taken out and then it will start. We denied taking the fridge and...
Complaint comments  Read comments Complaint category Refrigerators

Videocon D2H — Very bad response from senior customer representative or not resolved problem or charging extra money rude behaviour.

 Jafar154 on May 21, 2017
I have videocon D2h connection customer ID no 21745539 i am not using since march 2015 but videocon executive call me or message me to requesting me to recharge or giving me different different offer now i am recharged with ₹200 but my tv showing insufficiant balance i am wait 1 hour then call customer care they try to resolve but my problem is still not solve so they will provide me engineer to resolve problem but charging me ₹200 i will request to refund my money i will tell them deduct my 1 day money or return my money but they customer executive name sachin suri senior executive saying very...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — Channel not found

 Frustrated Videocon d2h user on May 19, 2017
I am using Videocon D2H for past few years and man there service is such a pain. Every now and then there is a new problem from there end and upon calling the customer care, they ask for no less than 200 bucks just for a visit.

From past 6 days I see "Channel Not Found" error on screen. I thought it was due to low balance so I recharged my account but in vain. I also checked the dish for any tree branches in the way or the dust but there seems absolutely no problem from my side.

We are forced to use such bad services of these providers as we have no other options left....
Complaint comments  Read comments Complaint category TVs

Videocon Industries — Req -Name Change

 maheswaran J on May 18, 2017
Hi,
Customer name is wrongly mentioned jayaraman m actually correct name is jayaraman c please change to customer details as soon as possible.

Regards,
Maheswaran J...
Complaint comments  Read comments Complaint category Computers & Accessories

Videocon Industries — No resolution from customer care support

 xyzq on May 17, 2017
I lodged a complaint with customer care on 16th May 2017, with complaint number 51727317. I was told that engineer would visit my place in 24 hrs. But even after 24 hrs when the engineer didn't come and I checked back with the customer care, they told us that the engineer has already visited your place.
Such rubbish customer care service by videocon....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — Servicing of LCD TV

 kpyadav6115 on May 15, 2017
There is no any action taken by Service provider with respect to complaint no.GUR2803170093 dated 28/03/2017 and old complaint no. is GUR0403170180 dated 04/03/2017.
Videocon Service provider cheating the customer and no any positive action taken by manufacturer. Zonal Service representative also not interacting with customer in positive way.

My last complaint details are as under
Dear sir/madam
I have purchased one lcd tv of videocon make, after some time it was not working properly (Picture related problem) the i register a service complaint and my complaint...
Complaint comments  Read comments Complaint category TVs

Videocon Industries — Freeze

 Apap on May 13, 2017
Dear sir
I buy a fridge of Videocon company from naman electronic Gwalior on 22-01-2017 but it not working since 30 march i registered my complaints so technical come after 5 days now i registered my complaints 22 April till date no body person contact me for repair this.
Please change my products or my help me given my expenses
Thanks my mobile no.9067262703...
Complaint comments  Read comments Complaint category Electronics & Appliances

Videocon Industries — Not a registered user yet get messages for someone else's id

 YashRatna Kapse on May 12, 2017
I just got myself a new number, and i have been getting d2h messages and calls non stop. Irrelevant of the fact that im not even a customer of yours.. They don't care if im busy or in middle of something. Been irritated by them. Please do help me. The said customer id is of some mr. Ng. Gawande and his customer id is 103966600. I cant bare it anymore....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Videocon Industries — Ref KAR0705170013 AC Split 1.5 ton servicing

 Jasvinder Singh Bachhal on May 12, 2017
Respected Sir,
I had sumbitted a complaint for servicing of my videocon ac 1.5 split following which subject reference was given on 07th May 2017. On 8th May, technician Vikram and his helper cum under traning person visited in the evening at 1600hrs approx. When I asked about servicing charges, he said that he does not know and he enquired telephonically from someone who said that it is Rs. 625?-. Before his servicing, everything including auto cut out system was fine. But after servicing, auto cut out system is failing since then. They serviced in a hurry in a short cut procedure. They...
Complaint comments  Read comments Complaint category Electronics & Appliances

Videocon Industries — Regarding shifting of set top box

 nick_ug2 on May 11, 2017
I have beenbcharged rs 450 for shifting of set top box without performing actual work. I had complained to videocon for shifting the dish antenna from one place to another due to some issues with society but afterwardsvit was sorted and there was no need to shift. But according to videocon (Big time frauds) once complaint is done youncannot cancel it also they didnt inform me regarding the same before so i am very much dissatisfied by there service and if such are there policies then i will definitely shift to other dth service provider and make people aware of such dubious services. There site...
Complaint comments  Read comments Complaint category TVs

Videocon — Led television

 asimiop890 on May 11, 2017
Respected sir
I have bought a led television of vediocon company whose purchase date is 17/04/2016 it hasn't been a year that my television wasn't working properly. From 15/04/2017 it does work. We have made a complain in vediocon service centre and also to the shop owner of the shop from where i have purchased my television. I will be very thankful if you solve this issue. I am hopefully waiting for your reply....
Complaint comments  Read comments Complaint category TVs

Videocon Industries — ID: 93430695 - No service provided (issue)

 Ruhee Begum on May 11, 2017
Hi Team,

Could you kindly check they is no service provided from 10th May onwards and when i am trying to call customer care 73558 73558 even this is not reachable.

There is no proper response from customer care.

Is there any common problem to all the user or i am effected with this issue.

Awaiting for your quick response.

Regards,
Ruhee...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — I am complaining about Videocon Krypton 3

 kavimass on May 10, 2017
I have a Videocon Krypton mobile it is many problems over heating and hanging and charge drying very fast so please take the complaint and help me so I hope you to read this thread and post a good news for me I would like to know your thoughts you should agree my mobile problem so please grant helps me and repair free service or replace my mobile thanks...
Complaint comments  Read comments Complaint category Mobile Handsets

Videocon Industries — Refund claim

 xlent on May 10, 2017
Dear sir,
Iam purchasing videocon lcd 32' (Next-tambaram, chennai, tamilnadu) 20.06.2010 (Paisavasool offer bond issued) 6 years 11 month completed.. Serial. No-vg/0510/15040. Wat process claim... Pls coordinate..
V. Mohanbabu contact no-9840166671...
Complaint comments  Read comments Complaint category Other

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