[Resolved]  Compare Dth / Vserve eCommerce Sales & Service — Offered shoes not received even after a month

Address:110095
Website:www.comparedth.com

I have purchased dishtv connection through comparedth on sep 5th 2016. shivani was the sales person who attended my call. i have paid rs 1499 for dish tv and rs 199 for the shoes online. it was told 15-25 days shoes will be delivered. but today its 35th day so far i din't receive any thing. they asked my payment details for the shoes shipment charges. i also shared every details but after wards there is no response from them even after sending multiple emails and calls.

Please help me to get either shoes or the shipment charges (rs 199) back, it seems they are making fake offers to the customer.

Shoes shipment charges details:

Order id : cdt-shoe-[protected]
Txn id :[protected]
Pymt id : 59391907
Txn date : 5/9/16
Shoe size : 9
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Nov 4, 2016
Complaint marked as Resolved 
Shoes received finally
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Oct 12, 2016
Updated by Haleem123
Sir,

The problem is with Compare dth not with dish tv. No body from comparedth is responding to my complaint. Please suggest what needs to be done?
Complaint comments 

Comments

Dear Haleem123

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Haleem123's [Complaint's author] reply, Oct 18, 2016
Provide me an update on this issue
Dear Haleem123

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I have already written to Dish tv with my registered mobile number and payment id and order id. Also I got a call from dish tv on this saying they can't help on this.

Pls let me knw what other details you want

Need attention from compare dth.

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    Compare DTH / Vserve Ecommerce Sales & Service Address
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