Compare Dth / Vserve eCommerce Sales & Service — online payment taken but not installed within sla and agents cutting calls continuously

Address:

New Delhi, Delhi, 110085

Made the connection payment on 16th jan 2019 but still connection is not installed. They made a claim during sale that it will be installed within 4 to 24 hours. I trying to connect by different means and called on different numbers but no one responding. For complain[protected] am to 6 pm monday to saturday) :no one receiving call. A female picking the call continuously cut my calls even without hearing my problem, just listening to my voice she repeatedly cut calls. Please help i cant afford money loss. Please see below invoice. Customer details name: honey singh phone: [protected] email: [protected]@gmail.com address: c-4/56, 3rd floor, sector-5, rohini, new delhi 110085 vendor details: name: vserve email: [protected]@comparedth.com, [protected]@comparedth.com phone: 011 [protected][protected] am to 6 pm monday to saturday) address: 27/2, lic colony wali road, jhimil industrial area, dilshad garden, delhi 110095. Order details: order id: cdt[protected] order date/time:[protected]pm order status: pending payment status: paid txn. Id: [protected] payment id: cdt[protected]