Compare Dth / Vserve eCommerce Sales & Service — shoes not received after payment

Have purchased a combo dish tv on Feb 2019. The offer of sports shoes was offered with the purchase on dish, I was call the camparedth helpline number for confirmation about this offer. they told me that this is correct and you have to pay shipment for it. I was pay Rs.199 shipment charge on 30/03/2019.But I have not got any shoes yet.

I'm trying to call on helpline no. but it's still waiting for 3 to 4 hour.
please Refund my payment.
comparedth is a fraud.
It's Only raises money by offering shoes to people and fraudulently.